Tom Roush Mazda Mitsubishi - Service Center

Always available with appointment times. i have always been able to obtain an appointment to meet my needs since i live out of town. Always very courteous able to solve my issues. i have always been able to obtain an appointment to meet my needs since i live out of town. Always very courteous able to solve my issues. More

Excellent service Brad Williams was very professional and polite from the moment of greeting through the explanation of the findings from the diagnostics. No one likes Brad Williams was very professional and polite from the moment of greeting through the explanation of the findings from the diagnostics. No one likes to see the "Check Engine" light come on, especially when you've kept up with normal maintenance and have less than 32K on your vehicle. Diagnosis was thorough and although the root cause was not definite, a plausible explanation was provided. I truly appreciated the experience. More

Great Nice experience great staff clean and comfortable. Clearly given information about the vehicle service to be done. Given a rental car for our convenie Nice experience great staff clean and comfortable. Clearly given information about the vehicle service to be done. Given a rental car for our convenience. Thanks. More

oil change upgade Not real pleased that every time I am in for oil change, there is something else that is recommended to be done that adds cost and time while I wait. Not real pleased that every time I am in for oil change, there is something else that is recommended to be done that adds cost and time while I wait. At least this time, car was finished in less time than told. Staff very friendly. More

Jeremy makes a home run Jeremy was the service rep assigned to me; to tell the truth, I probably wasn't as nice at the start as I could have been. I told him why I was anxiou Jeremy was the service rep assigned to me; to tell the truth, I probably wasn't as nice at the start as I could have been. I told him why I was anxious; it had been a bad experience that I won't repeat and he seemed to be very hones with me which was quite refreshing. More

Excellent Customer Care Roush does a really great job of service. I've been very happy with every service visit since I bought the car. Our dealer always makes a point to com Roush does a really great job of service. I've been very happy with every service visit since I bought the car. Our dealer always makes a point to come out and say hello. Very personable folks. More

Recall done quickly Quick, Efficient, Friendly and helpful. I received the recall notice in the mail, and went online to set up the appointment at Roush. It was an easy Quick, Efficient, Friendly and helpful. I received the recall notice in the mail, and went online to set up the appointment at Roush. It was an easy experience. More

Timely, professional, and very reasonable. This was our first experience of purchasing a vechile from Tom Rousch and bringing it in for service. Service was on time, agent was very helpful and This was our first experience of purchasing a vechile from Tom Rousch and bringing it in for service. Service was on time, agent was very helpful and knowledable. Had the oil and filter changed and the tires rotated and balanced. Total cost was less than most places charge for the oil service. More

Still Super Service We have been going to Tom Roush for 12-15 years. First just for service of Protege since other (and closer) Mazda dealers failed to go proper service We have been going to Tom Roush for 12-15 years. First just for service of Protege since other (and closer) Mazda dealers failed to go proper service. Bought 2 Mazdas from Tom Roush. Service has always been on the spot and very well done. Service personnel are awesome and you are treated as a friend rather than a number on the invoice. Pleasant waiting room (this time there were Gigi's mini cupcakes to go with the coffee - all complimentary. Very pleasant and worth the 12 mile drive and cost. This is our go-to dealership. More

Excellent Service I made an advanced appointment and received the name of our technician in the email confirming my appointment. Quality service was performed in a ti I made an advanced appointment and received the name of our technician in the email confirming my appointment. Quality service was performed in a timely manner. More