Tom Roush Mazda Mitsubishi - Service Center
Westfield, IN

152 Reviews of Tom Roush Mazda Mitsubishi - Service Center
Top Knotch Service Its always been such a pleasure to have our Mazda serviced at Tom Roush. The service and customer care is fantastic. We have had two Roush Mazda's and Its always been such a pleasure to have our Mazda serviced at Tom Roush. The service and customer care is fantastic. We have had two Roush Mazda's and have been with Roush for 15 years and its always the same. Professional consistency and quality. Thanks Roush!! More
Friendly Service We were greeted with a smile by Brad, they are professional and courteous and the service is priced fairly. I always recommend them to my friends. We were greeted with a smile by Brad, they are professional and courteous and the service is priced fairly. I always recommend them to my friends. More
Personal touch exceeded my expectations I appreciated the personal touch recently with my emergency visit to the Mazda service department with my RX-8. Thanks to all who made this incident a I appreciated the personal touch recently with my emergency visit to the Mazda service department with my RX-8. Thanks to all who made this incident as pain-free as possible. More
Service visit Everyone was quite friendly and helpful. That's why I keep coming back. I have never been dissatisfied with sales OR service at this dealership. Everyone was quite friendly and helpful. That's why I keep coming back. I have never been dissatisfied with sales OR service at this dealership. More
Excellent Customer Service I took my son's car in for a minor recall repair and oil change. I was dropping the car off for service the next day, so the dealership gave me a ride I took my son's car in for a minor recall repair and oil change. I was dropping the car off for service the next day, so the dealership gave me a ride home. When the car was ready the next day, they actually returned the car to my driveway while I was away. That is excellent customer service! More
Oil Change and Recall Fix I set up an appointment with Scott and was promptly met when I arrived. He let me know after they got started on my oil change that there was a recall I set up an appointment with Scott and was promptly met when I arrived. He let me know after they got started on my oil change that there was a recall notice for my CX-5 that they wanted to take care of while I was there. I was told it would add another 1/2 hour to my overall service call time but it was actually a lot less. They provided a free car wash while I was there which was not very good but I guess it's hard to complain about something free. More
Oil change Tire rotation Did everything as expected in a timely manner. Beverages were available at no charge. Waiting area was comfortable. Cost favorably surprised me. Overa Did everything as expected in a timely manner. Beverages were available at no charge. Waiting area was comfortable. Cost favorably surprised me. Overall good experience More
Great Service Great Service Department, friendly , they make sure you are satisfied. The most comfortable chairs to sit in to wait for your vehicle. Free WI-I act Great Service Department, friendly , they make sure you are satisfied. The most comfortable chairs to sit in to wait for your vehicle. Free WI-I actually worked some while I was there. More
Quick and efficient. Waiting room comfortable. I have purchased 3 cars at TR, and have always been treated very well. I hope the changes in highway access does not negatively affect business. S I have purchased 3 cars at TR, and have always been treated very well. I hope the changes in highway access does not negatively affect business. Service has remained consistently excellent. More
EASY IN / EASY OUT I've dealt with Roush for years and much of that has to do with the service dept. They are easy to work with, they keep you up to date, they explain I've dealt with Roush for years and much of that has to do with the service dept. They are easy to work with, they keep you up to date, they explain things in people words.....it's just a great place. More