Tom Scott Honda
Nampa, ID
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Cheated disappointed dishonest Bought a 2014 used vehicle. Vehicle was misrepresented on their Web page. After the haggling process, purchased anyway. Tires need to be replaced, a Bought a 2014 used vehicle. Vehicle was misrepresented on their Web page. After the haggling process, purchased anyway. Tires need to be replaced, after i was lied to, and told they were new. . Mileage was grossly misrepresented. I was told, and on the Web site mileage listed as 15k. Mileage was actually 25k miles. They also listed the vehicle as having the high end package, not true. Its a base model. That's lying. After I signed, and took delivery of the vehicle they told me they only had ONE key fob. Now I'm forced to pay $700 for a new fob plus couple hundred to have it programmed. That's cheating me, they refused any recourse. Didn't even give me enough gas to get to the nearest gas station. Didn't think I'd be stranded on the side of the road the first 10 I owned the vehicle. I will NEVER, EVER, EVER buy another vehicle from Tom Scott. Save yourself the time, trouble, and money. They'll make you bleed extra $. More
This place has the worst customer service I've ever received. They ordered the wrong parts and refused to take responsibility for their mistake. Their service manager finally agreed to replace a $7 b received. They ordered the wrong parts and refused to take responsibility for their mistake. Their service manager finally agreed to replace a $7 bolt on the condition I never do business with him again. He didn't need to make that a contingency. I had no intention of going back there anyway. Bunch of clowns the lot of them. More
This dealership has excellent customer service - they are always friendly, helpful and it's clear they care about their customers. They even offered me a loaner car when I had service done there. I drive fro always friendly, helpful and it's clear they care about their customers. They even offered me a loaner car when I had service done there. I drive from SE Boise to Nampa to have work done on my car (regular servicing) More