
Tom Sparks Auto
Dekalb, IL
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187 Reviews of Tom Sparks Auto
First time dealing with Tom Sparks and it won't be the last. Prior to our purchases we talked with people in parking lots if we saw the Sparks name on the vehicle and all had great things to say about sa last. Prior to our purchases we talked with people in parking lots if we saw the Sparks name on the vehicle and all had great things to say about sales and service - a number of those we talked to had purchased cars several times so that's a great recommendation! We purchased 2 SUVs (Buick Envision and a Honda CRV this week and worked with Ruben Perez as well as Dan G when Ruben had a day off. Ruben and Dan were knowledgeable about the products on the lot, patient with both of us - we hadn't purchased a vehicle in 10 years so this was a learning experience! We were also allowed to take the cars to our mechanic for a vehicle inspection, which we appreciated. It's a smaller dealership with a sales force that has been there a long time. I would highly recommend Tom Sparks and in a heatbeat would purchase again from them. Never felt pressured and Ruben was absolutely great to work with. You can tell when they want to know their customer's needs and meet those needs. Thanks Tom Sparks! More
Dan & Reuben are the best! We totally appreciate the honesty @ this dealership. We've purchased from another dealership in the past & were very unhappy, to say the least. Due t We totally appreciate the honesty @ this dealership. We've purchased from another dealership in the past & were very unhappy, to say the least. Due to a friend referring them to us we had used the service dept & were very pleased so we decided this was the place to buy a car!!! More
This was my first time buying a vehicle with financing off of a dealer lot. The experience was very straightforward and pleasant. Ruben was very helpful and more than happy to answer questions and explain off of a dealer lot. The experience was very straightforward and pleasant. Ruben was very helpful and more than happy to answer questions and explain anything I had questions about. More
Ruben and Brad were fantastic to work with. Answered any questions before I even walked on the lot. The whole process was simple and the price was on point. No need to do any haggling. Highly Answered any questions before I even walked on the lot. The whole process was simple and the price was on point. No need to do any haggling. Highly recommend!!! More
I was very upset when I found out my car that was there for service was going to be very expensive to fix. In reality it wasn't worth fixing. Bob was truthful and I appreciate his honesty. Brad the sales p for service was going to be very expensive to fix. In reality it wasn't worth fixing. Bob was truthful and I appreciate his honesty. Brad the sales person was just great. His sense of humor made my bad night turn into a good one. He helped me get financed and showed vehicles within my budget. Really enjoyed working with him. The next day Rubin walked me threw the pile of paperwork. He was so organized and it went real smooth. Bob from service came into the office to make sure Rubin was treating me right. Lol A great team that works there! More
No pressure, answered all of my questions (very knowledgeable about the product) My wife and I made an appointment, we were early and he was there to greet us. Very professional without being stuff knowledgeable about the product) My wife and I made an appointment, we were early and he was there to greet us. Very professional without being stuffy. Salesman Brad Mayo, I highly recommend him. More
No pressure, answered all of my questions (very knowledgeable about the product).My wife and I made an appointment, we were early and he was there to greet us. Very professional without being stuf knowledgeable about the product).My wife and I made an appointment, we were early and he was there to greet us. Very professional without being stuffy. Salesman Brad Mayo, I highly recommend him. More
Ruben was the one that helped me get a new truck & was treated right, everything was done nicely and couldn’t have ran smoothly, 10/10 recommend! 😊 treated right, everything was done nicely and couldn’t have ran smoothly, 10/10 recommend! 😊 More
I have used the service department for about 15 years or more and wouldn’t be coming back if I didn’t trust them. They are reasonable and very knowledgeable and wouldn’t go anywhere else!! more and wouldn’t be coming back if I didn’t trust them. They are reasonable and very knowledgeable and wouldn’t go anywhere else!! More