
Tom Sparks Auto
Dekalb, IL
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187 Reviews of Tom Sparks Auto
Very friendly staff clean place with a good selection of vehicles at good prices. Very accommodating to all your needs and willing to answer any questions and make sure you understood what you were getting. vehicles at good prices. Very accommodating to all your needs and willing to answer any questions and make sure you understood what you were getting. More
Overall great experience. Easy to work with, any issues were resolved quickly. They even fixed any issue after the deal was finished. The only reason for not giving five stars Easy to work with, any issues were resolved quickly. They even fixed any issue after the deal was finished. The only reason for not giving five stars was the firm price, little negotiation. More
All of the staff at Tom Sparks Auto are courteous and respectful. They are not pushy when you are interested in looking at cars. My sales person Brad answered a lot of questions when I began looking at c respectful. They are not pushy when you are interested in looking at cars. My sales person Brad answered a lot of questions when I began looking at cars. He also asked about what features I wanted in a new car. I test drove cars several times and NEVER felt pressured to “buy it now.” The car I bought has what I asked for and in my price range. Brad and the Tom Sparks service department went over my car to be sure there will no surprises like unresolved recalls etc. Ruben made sure all the paperwork was what I agreed to. I have been going to Tom Sparks for many years. They are trust worthy, honest and will do everything possible to be sure you are satisfied with your car purchase or it’s service. I highly recommend Tom Sparks Auto! More
I have been a long time customer and keep going back because of the people. This place is real! Haggle free sales, top notche front desk assistance and a service department that is unmatched. I feel ext because of the people. This place is real! Haggle free sales, top notche front desk assistance and a service department that is unmatched. I feel extremely confident when I drop my car off for service, Mark and Bob are genuine people and the mechanics are stellar! Check this place out. More
First, got to say Tom Sparks Auto is the BEST. I usually buy used vehicles from private parties. I'm so glad I check out Tom Sparks. Everyone is down to earth and friendly. (Good People) They have I usually buy used vehicles from private parties. I'm so glad I check out Tom Sparks. Everyone is down to earth and friendly. (Good People) They have a good selection of vehicles, Didn't feel rushed or pressured. And they make sure the vehicle is right and everything works as it should. The customer service is Great. I'd give them ten stars if I could. I highly recommend Tom Sparks Auto to my friends and family. And to anyone looking to buy a vehicle. Really do yourself a favor and check them out. I believe you'll find its worth your time. More
I recently bought my car here and had a wonderful experience. A family member recommended me this dealership and they did not disappoint. Ruben really listened to what I was looking for in a vehicle experience. A family member recommended me this dealership and they did not disappoint. Ruben really listened to what I was looking for in a vehicle and found the perfect car. Ruben also made the final purchase very easy and stress free. Amazing service! More
Bought my truck here. Salesman were friendly and professional. I would buy from here again, but i should have negotiated a better price, and some free oil changes as well Salesman were friendly and professional. I would buy from here again, but i should have negotiated a better price, and some free oil changes as well More