
Tom Sparks Auto
Dekalb, IL
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189 Reviews of Tom Sparks Auto
Bought my truck here. Salesman were friendly and professional. I would buy from here again, but i should have negotiated a better price, and some free oil changes as well Salesman were friendly and professional. I would buy from here again, but i should have negotiated a better price, and some free oil changes as well More
This was our first time making a purchase from Tom Sparks and we had a great buying experience. No pressure and friendly staff. Would return to buy another vehicle. and we had a great buying experience. No pressure and friendly staff. Would return to buy another vehicle. More
My husband and I were in downtown DeKalb on one of those beautiful April mornings. A few days earlier, we found ourselves unexpectedly in need of another car, and thought we would walk over to Tom Sparks Au beautiful April mornings. A few days earlier, we found ourselves unexpectedly in need of another car, and thought we would walk over to Tom Sparks Auto to see what they had available. My husband immediately saw a 2019 Honda HR-V (amidst 2 Lots of nice vehicles), and knew it was what he wanted! The price was great! The salesman, Brad Mayo, was very pleasant, helpful, and not pushy! We decided on that vehicle. The whole process, from seeing/driving the vehicle to signing the paperwork took less than 2 hours! Brad Mayo (sales), Reuben Perez (finance), and Sue (reception-who also offered us homemade pastry!), were so very pleasant! The atmosphere was most comfortable! It was a very pleasurable experience, and we are very happy with our purchase!! We will be returning there, to the Service Department, for maintenance on all our vehicles. If another car is in the cards, it’s to Tom Sparks we will go. We highly recommend Tom Sparks Auto for both vehicle selection, and customer service!!! I’m so glad we decided on taking a walk on that beautiful April morning! More
This is the second car I have bought from this dealership and have been very pleased. What is even better is I have had the pleasure of working with the same car sales men both times. You don’t always get and have been very pleased. What is even better is I have had the pleasure of working with the same car sales men both times. You don’t always get that at bigger dealerships. If you’re in the market for a new or different vehicle I highly recommend Tom Sparks Auto! See Brad tell him Kelli sent you!😉 More
This was our second time buying a car with Tom Sparks. We bought our first car with them last spring and it was our first time buying a car. We really had no idea what we were doing. Dan and Ruben were so We bought our first car with them last spring and it was our first time buying a car. We really had no idea what we were doing. Dan and Ruben were so fantastic and helped us through every step of the process. Obviously the service from them was fantastic because we came back. When we needed to buy our new car this year, we didn't hesitate with our choice of dealer. Tom Sparks will be where we continue to go for cars. I cannot speak highly enough of them and their service. Dan and Ruben are amazing and so honest. Tom Sparks cars are great quality. I cannot recommend them enough. More
Made the 70 mile trip from Princeton to DeKalb yesterday to visit Tom Sparks Auto. We’ve made multiple purchases at Tom Sparks over the years and all of them terrific! Brad made the experience painless. Rue to visit Tom Sparks Auto. We’ve made multiple purchases at Tom Sparks over the years and all of them terrific! Brad made the experience painless. Rueben took care of the paperwork with ease. Their vehicles are priced right and they are very fair with your trade-in valuation. If you dislike the negotiation portion of the car buying process, Tom Sparks Auto is where you need to go! The price is pretty much the price. That part takes the stress out of the process. That 2020 Jeep Grand Cherokee in blue is no longer missing anything! We will be back! More