Tom Wood Ford
Indianapolis, IN
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464 Reviews of Tom Wood Ford
Had my truck serviced and Jami Phillipe kept me informed the entire time and was very accommodating. She is an awesome employee for the dealership! the entire time and was very accommodating. She is an awesome employee for the dealership! More
Matt Gutierrez…. . Best in the business and a huge asset to Tom Wood Ford. Matt knows the service side of the car business inside and out. Matt is very knowledgeabl . Best in the business and a huge asset to Tom Wood Ford. Matt knows the service side of the car business inside and out. Matt is very knowledgeable on any work or maintenance that needs to be done and his customer service is second to none. More
Tom Wood Ford provides excellent service from start to finish. The staff is very helpful and provides updates throughout the service, ensuring customers understand what is needed for the vehicle. finish. The staff is very helpful and provides updates throughout the service, ensuring customers understand what is needed for the vehicle. More
Tom Wood Ford is a decent dealership. A bit pricey at times, but what dealership isn't these these days. My recent oil change and tire rotation was good and reasonably priced, and took ab A bit pricey at times, but what dealership isn't these these days. My recent oil change and tire rotation was good and reasonably priced, and took about 1 1/2 hours. The service writer, David, was very efficient and nice to deal with. More
I took my explorer in to have four recalls addressed. They said they needed the car for two days. They had the car four days and only addressed one of the recalls. They said they needed the car for two days. They had the car four days and only addressed one of the recalls. More
After visiting several dealerships in the Indianapolis area, we ultimately chose Tom Wood, and we're so glad we did. Our salesman, David, went above and beyond to make sure we felt confident and comfortab area, we ultimately chose Tom Wood, and we're so glad we did. Our salesman, David, went above and beyond to make sure we felt confident and comfortable with our decision. He truly listened to our needs and helped us find the right vehicle without any pressure. Michael, the Finance Manager, was equally outstanding, he respected our requests and made the financing process straightforward and stress-free. We never felt pushed or pressured at any point. The entire experience was quick, easy, and enjoyable. If you're looking for a dealership that values honesty, professionalism, and excellent customer service, we highly recommend Tom Wood! More
Very easy experience getting an oil change. Supplied me with a ride home and back through Lyft. Communication was excellent. Newest was a video by the tech examining my car and telling me how e Supplied me with a ride home and back through Lyft. Communication was excellent. Newest was a video by the tech examining my car and telling me how everything was. Really enjoyed Dave at the front counter. More
Chase did a great job in explaining everything regarding the work that was needed to be done on my car today. I waited for my car. Chase, wot come and update what was being done. the work that was needed to be done on my car today. I waited for my car. Chase, wot come and update what was being done. More

