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Tom Wood Honda

Anderson, IN

4.6
1,020 Reviews
We are a small town dealer with a home town feel. We value each and every customer that comes in the door and do the best job that we can to make you completely satisfied. We are located only 15 minutes away from Noblesville and Muncie.
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5920 S Scatterfield Rd

Anderson, IN

46013

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Showing 1,020 reviews

May 10, 2023

Good service. Logan is an excellent sales person. He took the time to walk me through my radio etc. More

by ConnieA
Sales Price Transparency
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Logan Briel
May 10, 2023 -

Tom Wood Honda responded

We're so happy to hear that your experience at Tom Wood Honda was a positive one, Connie! Thanks for highlighting Logan's excellent service and expertise. Please let us know if we can do anything else to assist you. Take care!

May 03, 2023

Will never go to another dealership for my Hondas! Great customer service! I always work with Austin Coffel and have bought 4+ cars from him over the years. He is great at what he does! More

by ONE HAPPY CUSTOMER
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jason Sherwood
5.0
This rating includes all reviews, with more weight given to recent reviews.
DAMIEN RICHARDSON
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Austin Coffel
May 03, 2023 -

Tom Wood Honda responded

We are pleased to know that you trust Tom Wood Honda to get the job done! It's wonderful to hear about your positive experiences with Austin, and we will be sure to pass on the kind words. Drive safely, and we hope to see you again down the road!

April 27, 2023

Corey Pritt has been amazing to work with. We will continue to work with him. Overall, Tom Wood Honda has been the best dealer for us. I definitely recommend this dealership. More

by daice1473
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Corey Pritt
Apr 28, 2023 -

Tom Wood Honda responded

Thank you for the review! We love hearing about how amazing Corey was and the great experience you had working with us here at Tom Wood Honda. We appreciate your business and hope to see you back again down the road!

April 26, 2023

👎👎👎. At Tom Wood honda they are driven by 3 principles Honor Integrity Loyalty. Stay away from Tom Wood Honda in Anderson. I saw a 1999 Toyota Camry adver More

by Cathi
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Jon-Michael Pardue
1.0
This rating includes all reviews, with more weight given to recent reviews.
Aaron Cooper
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mechelle
Apr 27, 2023 -

Tom Wood Honda responded

Cathi, I'm sorry to hear about the issues you've experienced with your vehicle, as I understand how frustrating this can be. We strive to make the purchasing process go smoothly, and it is disappointing that we left the wrong impression. I would appreciate another chance to speak with you to see what more we can do to help fix things. If you are willing to discuss this further, please feel free to reach out. Best, Jason Sherwood - General Sales Manager - 765-203-0060

April 25, 2023

Give excellent service in a timely manner! Very professional, great communication, easy to work with. Accommodations are clean and well equipped. Everyone is friendly and we are always treate More

by Priscilla
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Aaron Cooper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Charles Hamilton, Jarred Riddle, Earl Berkebile, Greg Threet, Austin Coffel, Alec Huffman
Apr 25, 2023 -

Tom Wood Honda responded

Priscilla, we're grateful for your kind words about the team at Tom Wood Honda! It's wonderful to hear that the staff provided excellent and timely service, as well as clear communication throughout your visit. Thank you for choosing us as your dealership of choice and we hope to see you again in the future!

April 23, 2023

After purchasing a fourth family vehicle from Tom Wood they sold us a lemon on the 4th sale. Within 72 hours of purchasing said lemon, we asked them to make it right by allowing us to return the vehicle a More

by Daniel Shawley
Sales Price Transparency
Purchase Time
Recommend Dealer
No
Employees Worked With
Chris
Apr 24, 2023 -

Tom Wood Honda responded

Daniel, I’m very sorry to hear about your experience with us. It is never our intention to make our guests feel pressured, and it is disappointing that we fell short of the attentive, accommodating service we pride ourselves on. If you are willing to discuss this further, our team would be grateful for the opportunity to learn from this and see if there is anything we can do to improve your experience. Thank you, Jason Sherwood - General Sales Manager - 765-203-0060

April 19, 2023

I had a great experience at Tom Wood Honda in Anderson, IN. Everyone was super nice and welcoming. Zach Hisel definitely deserves a special shout-out! More

by Allywissler
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Aaron Cooper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Zach Hisel
Apr 20, 2023 -

Tom Wood Honda responded

Thanks for sharing this glowing praise for the Tom Wood Honda Team! Zach will definitely appreciate the shout-out. Safe travels from all of us!

April 18, 2023

Great service and helpful employees especially the agent Alec Huffman….five stars to this guy … More

by Abraham
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Alec Huffman
Apr 18, 2023 -

Tom Wood Honda responded

Thanks for sharing your appreciation for the Tom Wood Honda Team and for giving Alec a shout-out, Abraham! Safe travels from all of us, and we look forward to your next visit!

April 05, 2023

They sold me an Equinox and it has more mechanical issues then what it's worth, then showed me the carfax after signing the paper work, I was told I couldn't look at another car. I reached out to Chris Nigh More

by deannaglaspie
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Chris Nigh
Apr 05, 2023 -

deannaglaspie responded

I bought a Equinox 2014 that they say is worth over 14,000. I am very disappointed in the fact that this dealership is so large, that they would even have junk cars, or would want their name associated with band vehicles that have so many mechanical problems, not to say the sale representatives that sell the cars. I would like to say when I came in I asked to see other cars and Chris Nigh told me that he already got this vehicle finance, in he didn't allow me to explore other cars, when I questioned any sounds on the car he assured me that it was normal, and the car was in sound mind. I noticed that the wheels felt ( still does) as if they're going to fall off, I have several major leaks ( after getting it inspected) , the engine is extra loud and people can hear me coming, my key doesn't unlock, lock, or open the truck ( just one day and it stopped). I reported my issues to Chris Nigh a few days later, think the sounds and the wheels problem will pass, he just sent me a text back saying " sorry Ma'am." I sent a notice through the Tom woods, haven't heard anything back, called today, only left a voicemail and no response. Chris Nigh showed me the car fax after I signed the paperwork, then said "It's as is, if you split the car in half on your way home , you own two vehicles." Basically I'm screwed. For a 14,000 vehicle you shouldn't have major car repairs that might as well over secede the price of the vehicle at a large dealership.

Apr 06, 2023 -

Tom Wood Honda responded

I am sorry to hear that you are having trouble with your vehicle. We strive to deliver a straightforward and professional purchase experience and do not run our business to mislead or take advantage of our guests. I would appreciate another chance to speak with you to see what more I can do to assist with your situation and help fix things. If you are willing to discuss this further, please feel free to reach out. Best, Jason Sherwood - General Sales Manager - 765-203-0060

March 31, 2023

Friendly service and made sure I got the payment I wanted, working with Corey and Jason to get a deal done More

by JW
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jason Sherwood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Corey Pritt
Mar 31, 2023 -

Tom Wood Honda responded

It's great to hear that Corey and Jason took such great care of you! Thank you for choosing Tom Wood Honda and for sharing your experience. Safe travels ahead in your new ride!

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