Tom Wood Honda

Very professional, awesome service. Even washed my vehicle to my surprise. Everyone I came into contact with was very helpful and genuinely cared. Love the quick professional service. Thank you vehicle to my surprise. Everyone I came into contact with was very helpful and genuinely cared. Love the quick professional service. Thank you More

Everyone was very nice and helpful! Aaron was awesome to work with! I was able to ge the car I have always wanted! work with! I was able to ge the car I have always wanted! More

Everyone was super helpful and willing to help me find a car within my budget. car within my budget. More

Having a simple oil change at Tom Wood Honda was so easy, from booking online to the pleasant comfortable waiting area while service was done. It didn’t take long, and service personnel explained everything from booking online to the pleasant comfortable waiting area while service was done. It didn’t take long, and service personnel explained everything clearly so that I am confident the job was well done as always. More

The Sales team were pleasant and professional. They were very knowledgeable of their products. They were quick and responsive to our needs. We had our new car in less than 24 hrs. very knowledgeable of their products. They were quick and responsive to our needs. We had our new car in less than 24 hrs. More

Aaron was great to work with, helped me find the right car for the right price. I would certainly go back to him for all my car needs! car for the right price. I would certainly go back to him for all my car needs! More

Aaron Cooper has always been very helpful and knowledgeable when it comes to getting a new vehicle. I have bought multiple vehicles from him and would go back again. knowledgeable when it comes to getting a new vehicle. I have bought multiple vehicles from him and would go back again. More

Very helpful. Highly professional staff. Experience was seamless with the leasing of a car. Would recommend this dealer. seamless with the leasing of a car. Would recommend this dealer. More

Parts, Grady is the best. Sales, Austin is the best. Service writer, Colin is the best. Service, Mika is the best. Service writer, Colin is the best. Service, Mika is the best. More

We are very unhappy with the Service Dept. I called one week ahead to schedule an appointment. I explained 3 issues we were experiencing with our vehicle. The 3 issues were 1) the lane departure was not wo week ahead to schedule an appointment. I explained 3 issues we were experiencing with our vehicle. The 3 issues were 1) the lane departure was not working consistently 2) the automatic bright lights were no longer working 3) emergency update that was to be completed by Feb 22 could not be completed following the instructions given via email. Update showed completed when I followed the instructions, but “Install Only” was not an option to show as completed. We scheduled our appointment for 1:00 pm. When we arrived and checked in at 1:00 pm for our appointment we were told the 2 technicians that did the type of work that we needed done had both just left for lunch. We did not understand why they would have scheduled us for 1:00 if that is when the technicians were going to be out for lunch. We were told it would take about 1-1 1/2 hours. We left to walk over to get something to eat while we waited for the service to be completed. We received a call that they were done with our vehicle. They informed us 1) the lane departure is inconsistent due to the type of roads 2) the instruction for the automatic bright lights would be in our manual per the technician. The service representative said he tried to look for it in the manual, but could not find the information. I asked the rep if the tech made the correction. The rep said no the tech did not because he was busy working on a couple of other vehicles. 3) the emergency update it was stated had been updated, which is what I had seen when I completed it. However, the instructions also stated “Install Only”. We were not happy with having an appointment and having to wait for service tech to return back from lunch. Not happy with the response of the issue with the automatic bright lights. We felt the service tech could have fixed the issue and also showed or told us or the rep where to find it in the manual. It was just not a very good experience for us. We had been very pleased with Corey who sold us the vehicle, we love our vehicle, but now we are concerned if this is the type of service we can expect to receive from Honda. More