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Tom Wood Honda

Anderson, IN

4.6
1,020 Reviews
We are a small town dealer with a home town feel. We value each and every customer that comes in the door and do the best job that we can to make you completely satisfied. We are located only 15 minutes away from Noblesville and Muncie.
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5920 S Scatterfield Rd

Anderson, IN

46013

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Showing 1,020 reviews

April 21, 2021

This was our second purchase through Tom Wood Honda. After working with multiple dealers to put together the best deal, nobody could touch what Tom Wood Honda could put forward. Austin went out of his w More

by dledwith11
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Austin Coffel
Apr 21, 2021 -

Tom Wood Honda responded

It was so kind of you to post about your experience at Tom Wood Honda. We're glad to hear that Austin helped you into the right vehicle and we wish you safe travels!

April 11, 2021

I really appreciate the salesman Alec he was very helpful, professional and very eggar to assist me with finding a perfect fit for my budget and didn’t try to just make a sale. He’s a fine young man, More

by drenayford
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alec Huffman
Apr 12, 2021 -

Tom Wood Honda responded

We love five stars! It's wonderful to hear that Alex helped you find the right vehicle for you and we appreciate you taking time to share this wonderful feedback. Thank you so much for trusting your business with our Tom Wood Honda team!

April 05, 2021

This is our second purchase of 2021. We will continue to go back to Tom Wood Honda of Anderson because they treat us like family. It was another great experience, great purchase, and great customer service. More

by daice1473
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Corey Pritt
Apr 05, 2021 -

Tom Wood Honda responded

Thank you for the great review! We appreciate your support and are happy to hear that you found the right vehicle at Tom Wood Honda. Congrats on your new ride, and we hope to see you back next time!

April 03, 2021

I had been looking for an older model Chevrolet pick up truck. Because if your add on "Market Place" I saw one you had advertised and drove to your dealership in Anderson, as I stepped out of my vehicle t More

by Robert Riggs
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lukas McConnaughey
Apr 05, 2021 -

Tom Wood Honda responded

Robert, thank you for taking the time to leave us a review! We couldn't be happier to hear that Lukas and our team took good care of you here at Tom Wood Honda, and we will certainly pass along your kind words. We hope that you continue to enjoy your newly purchased truck!

March 31, 2021

Always great service! Helps get you the best prices. The techs do a great job with my vehicle. Comes back clean. All the employees treat you great!! More

by ebberts2307
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Colin Cook, Brandon Dalbey
Apr 01, 2021 -

Tom Wood Honda responded

Thank you for taking the time to leave us a review! It is always a pleasure to service your vehicle here at Tom Wood Honda, and we will certainly pass along your kind words. We look forward to your next visit!

March 31, 2021

If I could leave a zero star rating I would. I spoke with Kailey about a used 2018 Honda Accord EX in brown. The car was pretty and I intended to buy it after a test drive. While we were walking around the c More

by Bailey F
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Jason Sherwood
1.0
This rating includes all reviews, with more weight given to recent reviews.
DAMIEN RICHARDSON
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kailey, Kaileigh
Apr 15, 2021 -

Tom Wood Honda responded

Bailey, this is an extremely concerning review to read. Firstly, we pride ourselves on top-of-the-line products at a fair value, so I am disappointed to hear about the issues with the vehicle you were looking at. Secondly, I would like to apologize that you did not have a more positive experience with our team, as this does not sound like the kind of treatment we expect for our guests. I will be sure to take your feedback and address your concerns with the correct people. My manager would appreciate the opportunity to speak with you directly and see if there is anything else we can do to make things right. Please reach out to him at your earliest convenience. Thank you. Contact: Jason Sherwood - General Sales Manager - 765-203-0060

March 15, 2021

I Had always before this time received quick efficient service. The service rep this time did not communicate at all concerning the work being done. More

by Millstream50
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Christian Brantlinger, Brandon Dalbey
Mar 30, 2021 -

Tom Wood Honda responded

I am happy to hear that your previous experiences with our team have been positive, and I am sorry that we missed the mark this time. I will share your feedback with the service staff in order to ensure that our communication is smooth and seamless going forward. If there is anything else I can do to assist you, please don't hesitate to give me a call. Thank you, Brandon Dalbey - Service Manager - 765-203-0993

March 12, 2021

Excellent service and personal care. Prompt and punctual service as promised. Resolved the keyless starting system problem. Every thing complete and I am satisfied. Great! More

by Philcar
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandon Dalbey, Jeremy Rodecap, Greg Threet
Mar 12, 2021 -

Tom Wood Honda responded

Thank you for the review! It was our pleasure to assist you here at Tom Wood Honda, and we will certainly let our team know that you appreciate their help. If you ever need anything else, don't hesitate to come back and see us again!

March 07, 2021

Our experience was quick n easy no haggle as both parties were happy with the end results . We drove 1.30 hrs as Tom Wood had the best price hands down 👍 More

by Gary.price
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jarred Riddle
Mar 08, 2021 -

Tom Wood Honda responded

We appreciate you making the trip to work with us, Gary! Thank you for choosing Tom Wood Honda and sharing your experience. Safe travels in your new car!

March 06, 2021

Christian was excellent with helping me put new tires on my vehicle! Great service and I didn’t have to wait long at all!! Grady in parts was great as well with making sure I got a great price and exactly w More

by 1 Happy Customer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Christian Brantlinger, Grady Lyons
Mar 08, 2021 -

Tom Wood Honda responded

Thank you for taking the time to leave us a review! We are so glad Christian and Grady both took good care of you here at Tom Wood Honda, and we will be sure to let them know that you appreciate their help. If you ever need anything else, don't hesitate to come back and see us again!

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