Tom Wood Honda

Very friendly. New Honda Fit owner Jarred was awesome and really friendly. He made what I thought was going to be a nerve-racking experience a day that was easy and fun. I enjoyed worki Jarred was awesome and really friendly. He made what I thought was going to be a nerve-racking experience a day that was easy and fun. I enjoyed working with him to pick out my car and I am very happy with the choice he helped me make. I've only had the car for one day and I'm already in love with it. Thank you so much. More

Very patient and upfront and transparent. Aaron Cooper took us (me and my significant other) to a desk and took all the time to listen to our story to explain why we wanted a better offer than Aaron Cooper took us (me and my significant other) to a desk and took all the time to listen to our story to explain why we wanted a better offer than what we got from a different Honda dealer 20 minutes away from our home. This location was next to home and he knew that if we weren't satisfied with the first counter offer they would lose our potential repeat business. They took all of our circumstances and kept formulating the best deal we could ask for. All in all Aaron Cooper and staff were very pleasant and respectful and understanding of our specific finance needs and found a way for both parties to find agreement. With no down payment, all fees and taxes included in monthly payments and first low payment to get started we rolled out brand new white Civic sport off the lot as very excited and happy customers. I recommend these guys. They even threw in a free window tinting. The car looks wicked sexy. They drive and feel as good as they look! More

Wheel and tire warranty/repair Popped a tire due to pothole. Explained I had wheel and tire insurance to service mgr. and explained an assessment had to be completed first and tha Popped a tire due to pothole. Explained I had wheel and tire insurance to service mgr. and explained an assessment had to be completed first and that they then needed to call the claims department for verification/coverage. Repaired my tire, but never called insurance company. They are now denying my claim to be reimbursed $213. Call the service manager the next day but was too busy to assist me. Then stopped into the dealership the day after that and was too busy to help me at that point, that was standing around talking to fellow associates at the dealership instead of addressing my issue. Will be calling general manager of the dealership and Honda HQ next. More

Short and sweet was looking for a NEW SUV. was able to do some negotiating via chat and email. Great for people who dont have an entire day to set at dealership. A was looking for a NEW SUV. was able to do some negotiating via chat and email. Great for people who dont have an entire day to set at dealership. Aaron sent a video of the actual vehicle I was looking at... it helped secure the deal. More

Good service I'm not really into doing reviews, but I just have to leave a comment for Aaron. He did great, never tried to push me into buying something or upsale I'm not really into doing reviews, but I just have to leave a comment for Aaron. He did great, never tried to push me into buying something or upsale me into something I didnt want like other dealerships. Aaron let me choose my car and worked on getting me approved for it. Very respectful guy, well done. More

Service and repair The service is friendly and efficient. I was able to get an appointment quickly. My repair was handle without issue and requested maintenance was comp The service is friendly and efficient. I was able to get an appointment quickly. My repair was handle without issue and requested maintenance was completed. More

Top-Notch Customer Service Very pleased with the quick service while seated in the clean waiting room enjoying a hot cup of Starbux. Rep. Brandon Dalbey was very courteous and p Very pleased with the quick service while seated in the clean waiting room enjoying a hot cup of Starbux. Rep. Brandon Dalbey was very courteous and precisely explained all that needed and got completed. Although there are a few other Honda service locations around the area, I prefer Tom Wood Honda for the mentioned reasons. More

Top notch I was so pleased with Tom Wood HONDA. I was greeted in a friendly way even though I was a first time customer. The professional care of my vehicle wa I was so pleased with Tom Wood HONDA. I was greeted in a friendly way even though I was a first time customer. The professional care of my vehicle was expertly completed. I will be using Tom Wood Honda for my vehicle needs from now on. More

Great internet sales team. AFter being disappointed by losing a car we wanted, we ended up with a better car and deal in the end. Our sales associate, Aaron, went above and beyo AFter being disappointed by losing a car we wanted, we ended up with a better car and deal in the end. Our sales associate, Aaron, went above and beyond by contacting us very quickly and doing everything he could to get us the best deal. Would definitely buy from Aaron again! More