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Tom Wood Honda

Anderson, IN

4.7
1,036 Reviews
We are a small town dealer with a home town feel. We value each and every customer that comes in the door and do the best job that we can to make you completely satisfied. We are located only 15 minutes away from Noblesville and Muncie.
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5920 S Scatterfield Rd

Anderson, IN

46013

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Showing 1,036 reviews

October 01, 2018

Excellent Car Buying Experience My car buying experience at Tom Wood Honda was fantastic! All of the staff I communicated with were very helpful and had great customer service! More

by HKing93
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jordan Jessup
Oct 01, 2018 -

Tom Wood Honda responded

You took the time to comment! Thank you so much. Please stop by anytime, and tell your friends about us. We’ll take great care of them, too.

September 28, 2018

Fluid change tire repair etc Great and timely service. Addressed all my concerns and then accepted a coupon from another Honda dealer. Couldn’t get better than this! Thanks Jeremy More

by Dena
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeremy Rodecap
Sep 28, 2018 -

Tom Wood Honda responded

Vehicle service is important. We’re pleased you’re pleased with the service we provided. Feel free to ask questions and, if you have other vehicles, we can service them, too.

September 25, 2018

Service advisor Brandon is awesome Brandon the service advisor is an awesome person. Always friendly, polite and upbeat. He informs me of anything that I really should do to my car. I t More

by Monkey1234
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandon
Sep 25, 2018 -

Tom Wood Honda responded

We’re so pleased our Service Department lived up to your expectations. We are committed to caring for vehicles as well as selling them, and it’s nice to know we’re succeeding.

September 24, 2018

Excellent service and vehicle! We traveled from FL to Indiana to buy a car from Tom Wood Honda. Communication with them was stellar, the service they provided was top notch and we More

by Ray3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jon-Michael Pardue
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Molly Kennedy-Edwards
Sep 25, 2018 -

Tom Wood Honda responded

Few things in life feel as great as driving a new car. We’re pleased you found yours with us. Thanks for telling everyone you were pleased, too.

September 18, 2018

Remarks Certification paper work presented after agreement made. Noted on this report that there was a DENT in right rear quarter panel which I did not notice More

by Not the pro
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jon-Michael Pardue
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 18, 2018 -

Tom Wood Honda responded

Thank you for bringing this issue to our attention. This is concerning to hear and is definitely not the Tom Wood Honda way. If you feel it would be beneficial, I invite you to call me at 765-203-0060. -- Jason Sherwood, General Sales Manager at Tom Wood Honda

September 12, 2018

Great Leasing Procesd Tom Wood Honda is an excellent dealership. Our salesman, Jordan Jessup, was helpful and very knowledgeable. This is our second experience leasing wi More

by Mark H
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason Sherwood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Devon Hallett, Jordan Jessup
Sep 13, 2018 -

Tom Wood Honda responded

So pleased to know you’re pleased. Stop by again soon in your new Accord and let us know how things are going.

September 10, 2018

Great price and great customer service Very happy with the deal and customer service we received. Corey was great at answering questions over the phone. We were very impressed at how smooth More

by MattH
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Corey Pritt, Zack Logan
Sep 11, 2018 -

Tom Wood Honda responded

Customer service is highly valued here at Tom Wood Honda. It's our job to make this process as smooth as possible, and we're happy to know that we succeeded. For any you send our way, rest assured, we will take care of them too!

August 30, 2018

AMAZING Thank you so much for helping me with my new car! All of you were so nice and patient to answer all my questions me and my parents had. Went completel More

by Brooke larrabee
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aaron Cooper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Earl!! I don’t reemeber his last name but he was great too (:, Zack Logan
Sep 05, 2018 -

Tom Wood Honda responded

It was our pleasure to help you through the new vehicle process. We’re glad you’re happy with how everything went.

August 29, 2018

New CR-V purchase Excellent experience. Wouldn’t go anywhere else. John Nigg was great. Finance Manager Paul was very professional and a joy to work with. Both are More

by Oak69
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jon-Michael Pardue
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Paul (Finance Manager)
Sep 05, 2018 -

Tom Wood Honda responded

Thank you for your kind words. We’ve spent 50 years building our business, and we’re proud you’re part of it.

August 29, 2018

Great Experience Charles did a great job of going out of his way to find the perfect car for me. His #1 goal was to make sure I was happy with my purchase, even if it More

by car
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Charles Hamilton
Sep 05, 2018 -

Tom Wood Honda responded

Mark Twain once said he could live two weeks on a good compliment. That’s how we feel about a comment like yours. Thanks, you made our day.

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