Tom Wood Lexus

Everyone was very professional and helpful I was able to get in for an appointment in under 24 hours. Only issue was the appointment lasted more than 3 hours and I was updated a couple of times early on, to get in for an appointment in under 24 hours. Only issue was the appointment lasted more than 3 hours and I was updated a couple of times early on, but I had to go ask the customer service for an update at about hour 3. The service rep was apologetic saying he was with another customer. Again overall I was very satisfied- just a little frustrated by lack of update when appointment went on longer than anticipated More

We were very pleased how Tom Wood and specifically Ryan Garland worked with us in trading in a vehicle we’d had multiple issues with since buying it in 2023. We received a very generous trade in offer aft Garland worked with us in trading in a vehicle we’d had multiple issues with since buying it in 2023. We received a very generous trade in offer after finding new vehicle we liked. The entire sales process was very efficient, and we were out the door with our new vehicle in less than 2 hours. More

Very nice experience. Very professional staff carrying about your experience. Glad I purchase from them. Very professional staff carrying about your experience. Glad I purchase from them. More

The people are friendly and it has a nice waiting area! No issues when I have been there for service and they all ways let you know what is going on with the car while it is in for service. No issues when I have been there for service and they all ways let you know what is going on with the car while it is in for service. More

Great service, look into my car in great details help me with my key fob that is having an issue. with my key fob that is having an issue. More

Had a good advisor Gregory. He was very thorough and took his time to communicate with me while having my car serviced. Great customer service. He was very thorough and took his time to communicate with me while having my car serviced. Great customer service. More

Friendly effective and thorough service for regular annual maintenance of our RX. Washed and dried as well. Thank you. annual maintenance of our RX. Washed and dried as well. Thank you. More

We were pleased with the our car buying experience went I think are a well organized dealer and try to make sure they are selling a quality vehicle think are a well organized dealer and try to make sure they are selling a quality vehicle More

Salesmen was great and i love my new lexus nx350. Its a grwat car for ne Its a grwat car for ne More