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Tom Wood Lexus

Indianapolis, IN

4.9
1,247 Reviews

4610 E 96th St

Indianapolis, IN

46240

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1,247 Reviews of Tom Wood Lexus

June 24, 2026

Tom Wood Lexus rates an A+ for customer satisfaction. They are the best car dealer I have ever encountered even better than Lexus of Bellevue! Ha! You are doing a good job Mike! More

by Grandpa Ray
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derrick ? (Sales), Mike McCann, Travis Keller,
Jun 24, 2026 -

Tom Wood Lexus responded

Hi Grandpa Ray! We are ecstatic that our efforts have earned your business and a five-star rating! Thank you from all of us at Tom Wood Lexus. We will be sure to let Mike know he's doing a great job!

June 22, 2026

The quality of service at TW Lexus is excellent as are the people who are helpful and knowledgeable. I always appreciate their willingness to meet my needs in regard to timing, etc. More

by cindy.kiesel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Liz Smith, Katelyn Stahl
Jun 23, 2026 -

Tom Wood Lexus responded

Thank you for sharing your glowing review of Tom Wood Lexus and our team, Cindy! We are grateful for your confidence and loyalty!

June 21, 2026

Is a great place to help with the maintenance on your vehicle and enjoy the valet service greatly. More

by Rita.sparenberg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sebastian Alfonso
Jun 23, 2026 -

Tom Wood Lexus responded

Thank you for stopping by to leave Tom Wood Lexus a wonderful review!

June 19, 2026

The people here couldn’t be nicer. The place is spotless and a class act. More

by Quickjbq
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Travis Norrington
Jun 22, 2026 -

Tom Wood Lexus responded

Thank you for your confidence in Tom Wood Lexus!

June 13, 2026

Eric was great to deal with. Very responsive and accommodating. Definitely exceeded my expectations. Thank you More

by Paul
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Hickerson
Jun 15, 2026 -

Tom Wood Lexus responded

Paul, thank you for sharing your kind words about Eric! We're so glad he exceeded your expectations. We appreciate your business and hope to see you again at Tom Wood Lexus!

June 11, 2026

I am very pleased with the purchase of my new vehicle at Tom Wood Lexus; I felt well taken care of and truly understood when I explained what I was looking for. Corey is an excellent salesperson, super frie More

by Jenny Loaiza
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Corey Thingelstad
Jun 12, 2026 -

Tom Wood Lexus responded

Jenny, congratulations on your new vehicle! It's fantastic to hear you had such a seamless and enjoyable experience with Corey and the team. We truly value your recommendation and look forward to seeing you again at Tom Wood Lexus.

June 11, 2026

My service specialist Corbin was great! He addressed and handled my issue while my car was in for its service. I have had great experiences with service, sales ( James Gamble) and manageme More

by J Ramblin Man
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessie Hadelman, James Gamble
Jun 12, 2026 -

Tom Wood Lexus responded

We’re so grateful for your business and your excellent review. We will pass along your kind words to Corbin and the rest of the team here at Tom Wood Lexus! We’re always here to help!

June 10, 2026

Tom Wood Lexus continues to provide excellent service. Service advisor, Chris, provided great service through the entire process, kept me informed, provided options and delivered my vehicle as promised. More

by sheldonshalley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Voivodas
Jun 10, 2026 -

Tom Wood Lexus responded

We truly appreciate your loyalty over the past 15 years! It's wonderful to hear that Chris and our team have consistently made you feel valued and informed. Thank you from all of us at Tom Wood Lexus Service Center!

June 09, 2026

Based on my first service experience at Tom Wood Lexus, I can say that all went well. My contacts were welcoming and courteous. Drop-off was easy and my service requests were honored. Access to the techni More

by Lehenbauer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Department: Travis
Jun 09, 2026 -

Tom Wood Lexus responded

We’re so glad to hear about your positive experience at Tom Wood Lexus! It’s wonderful to know that our team was welcoming, and everything went smoothly. We hope to see you again!

June 08, 2026

Tom Wood Lexus employees have great customer service. The technicians communicate with the customer until the vehicle is complete. More

by PBJ 26
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas
Jun 09, 2026 -

Tom Wood Lexus responded

Thank you for sharing your feedback about our team! We hope to welcome you back to Tom Wood Lexus down the road. Take care!

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