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Tom Wood Lexus

Indianapolis, IN

4.9
1,234 Reviews
Call Dealership (317) 580-6888
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4610 E 96th St

Indianapolis, IN

46240

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1,234 Reviews of Tom Wood Lexus

June 04, 2026

Corbin is awesome! I would recommend him to everyone needing a nice and helpful service advisor. More

by Ry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Corbin O, Alicia Crutcher, Katelyn Stahl, Michael Smith
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Jun 05, 2026 -

Tom Wood Lexus responded

Hi Ry, thank you so much for the kind words about Corbin! We are thrilled to hear that he provided you with such helpful service. We truly appreciate your recommendation and look forward to seeing you again at Tom Wood Lexus.

June 04, 2026

Service was fast. Very friendly staff. I was happy with how I received my vehicle. More

by NV
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shanan
Report | Print
Jun 05, 2026 -

Tom Wood Lexus responded

Thank you for taking the time to review Tom Wood Lexus! It really means a lot to hear that you're happy.

June 04, 2026

Everything was great. Would highly recommend this dealership for anyone looking to purchase a car. More

by zedd2022
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Thomas Kilburn
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Jun 04, 2026 -

Tom Wood Lexus responded

Congrats on your new car! We appreciate you choosing Tom Wood Lexus for your purchase. Drive safe!

June 02, 2026

Shanan is awesome. She is so professional, kind & thoughtful. She takes very great care of me as a customer. More

by julieadodson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shanan Jackson
Report | Print
Jun 03, 2026 -

Tom Wood Lexus responded

Thank you for your feedback on Shanan's professionalism and kindness, Julie! We will pass along your kudos to her. See you next time at Tom Wood Lexus!

May 01, 2026

The service and sales departments are very knowledgeable and professional. I would recommend this dealership to anyone looking or great Lexus vehicles. More

by Kbwill4428
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
​Chris Voivodas
Report | Print
May 04, 2026 -

Tom Wood Lexus responded

Thank you for the recommendation of our team! We hope to welcome you back to Tom Wood Lexus again soon. Take care!

April 19, 2026

Salesperson was nice and informative. It was quick and easy to arrange a test drive. Ordering to purchasing was a smooth process. More

by Busy_trish
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Derrick Motley
Report | Print
Apr 20, 2026 -

Tom Wood Lexus responded

We're happy to hear the entire process was smooth, from test drive to purchase. Thank you for choosing Tom Wood Lexus, and congrats on your new car, Trish!

April 04, 2026

Friendly staff, well managed, efficient dealership and great service. Went in to get a new key fob programmed, but they also ran a diagnostic, cleaned the inside and outside of the car. They even cleaned More

by rbaumgartner1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Travis
Report | Print
Apr 06, 2026 -

Tom Wood Lexus responded

We are thrilled to hear such positive feedback! It's great to know Travis and the team at Tom Wood Lexus took care of you so thoroughly and efficiently. We truly appreciate your business and kind words.

March 28, 2026

Great communications. Work done in timely fashion. Associate went above and beyond to determine warranty applications. More

by brenharb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Corbin
Report | Print
Mar 30, 2026 -

Tom Wood Lexus responded

Thank you for your 5-star review of our team! We are thrilled to hear that your visit was such a success. See you next time here at Tom Wood Lexus!

March 27, 2026

The service advisor Shannan Jackson is the best advisor in Indianapolis. She is professional, thorough, courteous, and knowledgeable. Always provides great advice. We have been working with her for 15 yea More

by Ken
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brooke Bell
Report | Print
Mar 30, 2026 -

Tom Wood Lexus responded

Ken, thank you so much for your kind words and loyal business over the last 15 years! We're thrilled to hear that Shannan has been such a professional, knowledgeable, and courteous advisor. We truly value your trust in us, and we'll be sure to pass along your glowing recommendation to her! Thanks for choosing Tom Wood Lexus!

March 26, 2026

Great experience as always. Rick picks my car up on time and Sebastian kept me apprised of process. Service mgmt also discounted my break job due to pads wore out unusually quic More

by Mojo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sebastian and Rick- car pick up , Brooke Bell
Report | Print
Mar 27, 2026 -

Tom Wood Lexus responded

Thank you for sharing your feedback about Rick, Sebastian, and our service team, Mojo! We are glad we could make your visit a five-star experience. See you next time here at Tom Wood Lexus!

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