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Tom Wood Lexus
Indianapolis, IN
1,313 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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1,313 Reviews of Tom Wood Lexus
October 17, 2026
Another great experience with the Tom Wood Lexus Service Department. I had inquired about their tire sale. They did some research on my options and encouraged me to read some other sources. I decided to Department. I had inquired about their tire sale. They did some research on my options and encouraged me to read some other sources. I decided to pull the trigger and they go me in the next day. Outstanding customer service from the emails to pick up, service and delivery. Special shoutout to Sebastian who is top notch. Tom Wood Lexus service is the best and very reasonably priced. More
by Eric W
Employees Worked With
Service - Sebastian
October 16, 2026
From the initial website interaction to the “1 person” approach at the dealership, it has been a great experience. Also, Dalton Brown was courteous, informative, and exceptionally efficient! approach at the dealership, it has been a great experience. Also, Dalton Brown was courteous, informative, and exceptionally efficient! More
by dlfaughn
Employees Worked With
Dalton Brown
October 16, 2026
Sebastian was a great help during my vehicle’s service visit! He went above and beyond to make sure everything was taken care of. I really appreciated the full vehicle inspection during my 5,000 mile serv visit! He went above and beyond to make sure everything was taken care of. I really appreciated the full vehicle inspection during my 5,000 mile service, as well as having my vehicle cleaned before I left. The entire experience was excellent, and Sebastian’s attention to detail and customer service really stood out. Thank you for going the extra mile! More
by dotyoureyes
Employees Worked With
Sebastian
October 15, 2026
Had my car in for regular maintenance on Oct 14. Eric was very helpful and thorough in explaining what additional work they recommended be done. I will continue taking my car back to Tom Wood Lexus Eric was very helpful and thorough in explaining what additional work they recommended be done. I will continue taking my car back to Tom Wood Lexus in the future for service. More
by Lstreet
Employees Worked With
Eric
October 15, 2026
I had to take my car in unexpectedly because my battery died. Adam Scheblo my Service Consultant kept me up to date on the progress on my vehicle via texts and phone calls. He was pleasant and professional died. Adam Scheblo my Service Consultant kept me up to date on the progress on my vehicle via texts and phone calls. He was pleasant and professional !! The service team completed my service in a timely manner and did an inspection to see if my car needed any additional work done. This was a plus !! Kudos to Adam and the Service Team !! I have been a satisfied Tom Wood customer for over 30 years. More
by GwenRN
Employees Worked With
Adam Scheblo
October 12, 2026
I’m now on my second car that I’ve purchased from Tom Wood Lexus and solely get all my service through them. They are simply the best. Dealerships get a bad rap but these folks are top notch honest, reli Wood Lexus and solely get all my service through them. They are simply the best. Dealerships get a bad rap but these folks are top notch honest, reliable accommodating, and fast! They’ve never steered me wrong. I’m so thankful. More
by kmjurkiew
Employees Worked With
Advisors Adam and Corey in past, Katrina Jewell
October 12, 2026
This was for an oil change only. Micah met me with a smile, quickly did the paper work, and to,d me price and about 90 minutes to complete the work. In less than 60 minutes he was ba Micah met me with a smile, quickly did the paper work, and to,d me price and about 90 minutes to complete the work. In less than 60 minutes he was back and the work including a car wash was done! I liked being able to check out with Micah. He walked me to my car and I was on my way. An excellent visit. More
by Mary-sauer
Employees Worked With
Micah was excellent
