Back

Tom Wood Lexus

Indianapolis, IN

4.8
1,321 Reviews

4610 E 96th St

Indianapolis, IN

46240

Directions

By Type

1,321 Reviews of Tom Wood Lexus

October 23, 2026

Eric was very knowledgeable, but not pushy. I felt like he really gave me good advice More

by jacque.dywan
Recommend Dealer
Yes
Employees Worked With
Eric was my service agent, but I should also like to compliment the young men who met me at the service door. They were friendly, and helpful
October 22, 2026

Expertise, kindness, consideration, honesty, understanding, and attention to detail are words that stand out to me. Tom Wood Lexus, Sebastian and Rick are the best!!! More

by wemmjm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sebastian and Rick
Oct 23, 2026 -

Tom Wood Lexus responded

Thank you for sharing your wonderful experience with Sebastian, Rick, and the rest of the team! We appreciate your business and we'll be sure to pass this along to them. -Tom Wood Lexus

October 22, 2026

Easiest dealership transaction I've ever had. Dalton Brown was great! He was very knowledgeable and took time to explain all the perks about being a Lexus owner. More

by dwhendrix_79
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dalton Brown
Oct 23, 2026 -

Tom Wood Lexus responded

Thank you for rating Dalton five stars! We appreciate your business and hope to see you again at Tom Wood Lexus. Enjoy your new ride!

October 22, 2026

Michael worked hard to get my car updated. Check out was smooth. Appreciated his help. More

by Santanginis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Smith
Oct 22, 2026 -

Tom Wood Lexus responded

Thank you for sharing your experience! We’re glad Michael went the extra mile to update your car and make checkout easy. We appreciate your kind words and your business at Tom Wood Lexus.

October 22, 2026

If you want a seamless, professional, and efficient sales experience on a new Lexus, I highly recommend Dalton Brown at Tom Wood Lexus. You can't go wrong! More

by dlfaughn
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dalton Brown
Oct 23, 2026 -

Tom Wood Lexus responded

Thank you for your recommendation of Dalton and our team! We hope to see you again at Tom Wood Lexus!

October 21, 2026

Shanan at Tom Wood Lexus is who you should call for Lexus service! She amazing! Warm and friendly, goes above and beyond with a smile on her face the whole time…she is customer service and you won’t be disap More

by Unicornia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shannan Willis
Oct 23, 2026 -

Tom Wood Lexus responded

Thank you for your excellent review! We're delighted you had such a positive experience with Shanan. See you next time at Tom Wood Lexus!

October 19, 2026

Terrific service ! Loved that the Tom Wood Lexus has a concierge service. Loved that there was constant communication about what was happening and cost. Excellent Serv More

by Victoria Cloyd
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alex Green
Oct 19, 2026 -

Tom Wood Lexus responded

Thank you for sharing your positive feedback, Victoria! We're so glad you had a terrific experience with our team. We appreciate your business and hope to see you again at Tom Wood Lexus.

October 19, 2026

We had a great experience from beginning to end. The process was personal and easy to navigate. More

by Nicole Laughrey
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dalton Brown, Ethan Miller
Oct 19, 2026 -

Tom Wood Lexus responded

Thank you for stopping by to leave a wonderful review for Tom Wood Lexus, Nicole!

October 17, 2026

Another great experience with the Tom Wood Lexus Service Department. I had inquired about their tire sale. They did some research on my options and encouraged me to read some other sources. I decided to More

by Eric W
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service - Sebastian
Oct 19, 2026 -

Tom Wood Lexus responded

Eric, we're delighted to hear about your great experience with our service team at Tom Wood Lexus! We truly appreciate your kind words about Sebastian and the rest of our staff. Safe travels on your new tires!

October 16, 2026

From the initial website interaction to the “1 person” approach at the dealership, it has been a great experience. Also, Dalton Brown was courteous, informative, and exceptionally efficient! More

by dlfaughn
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dalton Brown
Oct 19, 2026 -

Tom Wood Lexus responded

Thank you for sharing your positive feedback about your experience with Dalton and the team at Tom Wood Lexus! We appreciate your business and hope to see you again down the road!

1
...