Tom Wood Lexus

Shanan is awesome. She is so professional, kind & thoughtful. She takes very great care of me as a customer. She is so professional, kind & thoughtful. She takes very great care of me as a customer. More

The service and sales departments are very knowledgeable and professional. I would recommend this dealership to anyone looking or great Lexus vehicles. and professional. I would recommend this dealership to anyone looking or great Lexus vehicles. More

Salesperson was nice and informative. It was quick and easy to arrange a test drive. Ordering to purchasing was a smooth process. It was quick and easy to arrange a test drive. Ordering to purchasing was a smooth process. More

Friendly staff, well managed, efficient dealership and great service. Went in to get a new key fob programmed, but they also ran a diagnostic, cleaned the inside and outside of the car. They even cleaned great service. Went in to get a new key fob programmed, but they also ran a diagnostic, cleaned the inside and outside of the car. They even cleaned the engine bay. Travis wrapped things up. He was very cordial, professional and I appreciated the fact that I was not pressured to address any of the diagnostic results. Overall, this was a very positive experience! More

Great communications. Work done in timely fashion. Associate went above and beyond to determine warranty applications. Work done in timely fashion. Associate went above and beyond to determine warranty applications. More

The service advisor Shannan Jackson is the best advisor in Indianapolis. She is professional, thorough, courteous, and knowledgeable. Always provides great advice. We have been working with her for 15 yea in Indianapolis. She is professional, thorough, courteous, and knowledgeable. Always provides great advice. We have been working with her for 15 years. We highly recommend her as the Service Advisor of the year. Thank you Tom Wood Lexus More

Great experience as always. Rick picks my car up on time and Sebastian kept me apprised of process. Service mgmt also discounted my break job due to pads wore out unusually quic Rick picks my car up on time and Sebastian kept me apprised of process. Service mgmt also discounted my break job due to pads wore out unusually quick. More

We enjoyed the professional service at Tom Wood Lexus on 03/18/2026 and would recommend it strongly to family and friends 03/18/2026 and would recommend it strongly to family and friends More

Dealership too interested in pushing for service not needed like suggesting new tires when where the existing tires still have tread on them. needed like suggesting new tires when where the existing tires still have tread on them. More