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Tom Wood Lexus

Indianapolis, IN

4.8
1,294 Reviews

4610 E 96th St

Indianapolis, IN

46240

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1,294 Reviews of Tom Wood Lexus

September 30, 2026

Liz was very nice and helpful, stayed in communication with me and made things quick and easy More

by ten
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Liz
September 30, 2026

Great service and awesome advisor. Easy to schedule and always appreciate the loaner vehicle provided. More

by vickiemelcher
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Liz in Service
September 26, 2026

My salesmen was fantastic through the whole process, very transparent about the price and condition of the 2015 Volvo xc60. Very accommodating with offering water and information about the whole buying proce More

by xnovax
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Evan Johnson
Sep 28, 2026 -

Tom Wood Lexus responded

We are so pleased you had a transparent and smooth car buying experience with our team! Thank you for choosing Tom Wood Lexus and for sharing your feedback. Enjoy your 2015 Volvo XC60!

September 23, 2026

just in for 5,000 service and an update on a recall for rear camera More

by mlr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jared
Sep 24, 2026 -

Tom Wood Lexus responded

We're glad to hear your visit went smoothly. Thanks for sharing! - Tom Wood Lexus

September 23, 2026

I first became involved with the Tom Wood Lexus dealership in 2020 when I purchased a Lexus ES 350. It was during Covid, and I was a new widow. I needed a lot of help, and everyone I met was compas More

by KMT
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ethan Miller, James Gamble
Sep 23, 2026 -

KMT responded

Dear Tom Wood Lexus, I am sharing with you the review I wrote about my experience purchasing my LexusNX350 on September 18, 2026. Thank you all for your help, knowledge, and patience! Sincerely, Karen Marie Taylor

Sep 23, 2026 -

KMT responded

See review above.Please see the review.

Sep 23, 2026 -

KMT responded

Please see the review.

Sep 23, 2026 -

Tom Wood Lexus responded

We genuinely appreciate your heartfelt feedback and continued trust, especially during significant moments. We're delighted James, Ethan, and Steve made your experience comfortable and memorable. Thank you for choosing Tom Wood Lexus - we're here whenever you need us! Enjoy your new SUV!

September 19, 2026

I found my experience with Tom Wood sales team to be excellent. Very customer focused & thoughtful. More

by grealishraymond
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Derrick Motley
Sep 21, 2026 -

Tom Wood Lexus responded

We are happy to hear from you! Thank you for choosing Tom Wood Lexus.

September 18, 2026

Adam in service was very professional and kept me updated with the progress of the cars. More

by angelablakemore
Recommend Dealer
Yes
Employees Worked With
Service dept.
Sep 21, 2026 -

Tom Wood Lexus responded

Angelablakemore, thank you for visiting Adam and Tom Wood Lexus!

September 18, 2026

Liz went above and beyond to help us! We were in a hurry and needed an oil change and tire rotation, and she made sure everything was taken care of as quickly and smoothly as possible. Sh More

by Tanvirbasra
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Liz
Sep 21, 2026 -

Tom Wood Lexus responded

We're so pleased Liz could assist you efficiently and expertly! Your feedback is truly appreciated, and we'll be sure to pass along your kind words. We hope to welcome you back to Tom Wood Lexus Service Center next time!

September 17, 2026

Travis exceeds in professionalism, customer excellence, and timely updates and availability! Speaks to Tom Woods Lexus exceeds the customers expectations!!!! More

by Phyllis.jackson111
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Travis Keller m
Sep 17, 2026 -

Tom Wood Lexus responded

Phyllis, we're glad to hear Travs impressed you with his professionalism and customer care. Thank you for choosing Tom Wood Lexus and for sharing your experience!

September 14, 2026

Each of the employees was helpful, and I never felt pressured to make a purchase. More

by rosanne
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Corey Thingelstad
Sep 15, 2026 -

Tom Wood Lexus responded

This review is music to our ears, Rosanne! Thank you for choosing Tom Wood Lexus.

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