Tom Wood Lexus
Indianapolis, IN
Filter Reviews by Keyword
By Type
1,294 Reviews of Tom Wood Lexus
My salesmen was fantastic through the whole process, very transparent about the price and condition of the 2015 Volvo xc60. Very accommodating with offering water and information about the whole buying proce transparent about the price and condition of the 2015 Volvo xc60. Very accommodating with offering water and information about the whole buying process. More
I first became involved with the Tom Wood Lexus dealership in 2020 when I purchased a Lexus ES 350. It was during Covid, and I was a new widow. I needed a lot of help, and everyone I met was compas dealership in 2020 when I purchased a Lexus ES 350. It was during Covid, and I was a new widow. I needed a lot of help, and everyone I met was compassionate and very helpful. I loved that vehicle, but it became harder and harder to climb in-and-out of as I aged. I was finally ready for an SUV. I had been studying them and looking. I knew about the redesign of the ES350 and thought I should trade my 2020 before 2027. James Gamble and Ethan Miller were the salesmen who helped me. I had a lot of questions, and I needed advice. They were great: kind and patient. James even went back a few days later when I realized that I had left a fob (which opened my neighborhood gate) in a small compartment by the steering wheel . He found it and got it back to me. Another person who has helped me numerous times is Steve Card, the technology specialist. I came back a few years after purchasing my ES350 to get additional help. I have an appointment later this week to get more tech help from Steve with this new vehicle. Thank you for having such a tremendous work force. Keep up the exceptional job of helping all of us. More
Liz went above and beyond to help us! We were in a hurry and needed an oil change and tire rotation, and she made sure everything was taken care of as quickly and smoothly as possible. Sh We were in a hurry and needed an oil change and tire rotation, and she made sure everything was taken care of as quickly and smoothly as possible. She was incredibly kind, professional, and helpful throughout the whole process. Her customer service truly stood out. Thank you, Liz, for making a stressful situation so much easier. We really appreciate you! ⭐️⭐️⭐️⭐️⭐️ More
Travis exceeds in professionalism, customer excellence, and timely updates and availability! Speaks to Tom Woods Lexus exceeds the customers expectations!!!! and timely updates and availability! Speaks to Tom Woods Lexus exceeds the customers expectations!!!! More
















