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Tom Wood Lexus

Indianapolis, IN

4.9
1,194 Reviews

4610 E 96th St

Indianapolis, IN

46240

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1,194 Reviews of Tom Wood Lexus

March 29, 2024

Kaitlyn was amazing throughout the entire purchasing process! Everyone at this store is just amazing and always goes above and beyond for their customers. More

by Toriherd
Recommend Dealer
Yes
Employees Worked With
Katelyn Stahl, Brooke Bell
Mar 29, 2024 -

Tom Wood Lexus responded

Toriherd, it's fantastic to know Kaitlyn and our team at Tom Wood Lexus provided an amazing purchasing experience for you. We always aim to go above and beyond!

March 27, 2024

Tom Wood Lexus is simply the best. They have a beautiful facility and a wonderful staff and your experience all begins just inside the front doors as they slide open. Inside you are g More

by Mr Jerry.
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Steve Card 5 Stars 🌟, Corey Thingelstad, Brooke Bell
Mar 27, 2024 -

Tom Wood Lexus responded

Jerry, it's fantastic to know that you had such a great experience with Corey and the rest of our team at Tom Wood Lexus. We appreciate your kind words and look forward to assisting you in the future!

March 27, 2024

DAKOTA IN SERVICE WAS GREAT HELPING MY DAUGHTER . LOANER CAR AND DELIVERED HER CAR BACK MITCH More

by mitchburgess64ss
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
DAKOTA
Mar 27, 2024 -

Tom Wood Lexus responded

Mitch, we're thrilled to hear Dakota provided thorough service that accommodated your daughter's needs at Tom Wood Lexus! Thanks for the 5-star review. Safe travels!

March 17, 2024

Logan (my salesman), for the short time he has been a car salesman, he has shown that he has learned a lot of the Lexus vehicles. When I'm looking for a vehicle, I get to know the particular type of vehicle' More

by H20364
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Logan
Mar 18, 2024 -

Tom Wood Lexus responded

We're glad to know that Logan's knowledge and honesty made a positive impression on you during your visit to Tom Wood Lexus. We appreciate the feedback, it helps us continue improving our service!

March 08, 2024

I am a loyal Lexus driver. Tom Wood handles all of my service needs. I am treated with courtesy and fairly. More

by PJPuurdue
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Doug Rominger, Zachary Soutendijk
Mar 11, 2024 -

Tom Wood Lexus responded

We're delighted to know that you've had a positive experience with our service team at Tom Wood Lexus. We appreciate your loyalty and look forward to continuing the great relationship!

March 01, 2024

The process was relatively smooth. They convey as sense of calm. I was impressed by the amenities and the way the dealership goes the extra mile to make each customer feel important. More

by daniel.hammerschmitt
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Michael Smith
Mar 01, 2024 -

Tom Wood Lexus responded

Daniel, we appreciate your feedback! It's great to know that our team at Tom Wood Lexus made you feel valued and provided a smooth experience. Enjoy the ride in your new vehicle!

February 28, 2024

Good at making the customer feel welcome. Katelyn was wonderful to work with! We are very pleased with our purchase. The whole process was fast and efficient. Overall a very positive experien More

by Dianne.vanness
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Katelyn Stahl
Feb 28, 2024 -

Tom Wood Lexus responded

Dianne, we're delighted to know that Katelyn and our team at Tom Wood Lexus made you feel welcome! We strive for efficient service. Enjoy your new purchase!

February 17, 2024

It’s Stahl good at Tom Wood! This was an amazing experience, and Katelyn showed me that I can get the car of my dreams! Thank you Tom Wood Lexus More

by kittymow008
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alicia Crutcher, Joe Brumfield, James Gamble, Zachary Soutendijk, Katelyn Stahl, Corey Thingelstad, Mike Word, Brooke Bell, Michael Smith, Ryan Garland
Feb 19, 2024 -

Tom Wood Lexus responded

We're so glad to know you had an amazing experience with us at Tom Wood Lexus! It's wonderful that Katelyn could help make your dream car a reality. Thank you for the positive feedback and enjoy your new ride!

February 16, 2024

Thomas and Steve were both very kind, patient and knowledgeable. I really enjoyed working with both of them. More

by Dmjohnson530
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Thomas Kilburn, Steve Card
Feb 16, 2024 -

Tom Wood Lexus responded

We're glad to know that Thomas and Steve provided you with a great experience at Tom Wood Lexus. Thank you for sharing your feedback!

February 14, 2024

It was clean and comfortable. The staff was friendly and very helpful . Much better experience than other dealers. More

by Diane.baldessari
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Michael Smith
Feb 15, 2024 -

Tom Wood Lexus responded

Diane, we're glad to know you found our dealership clean and comfortable. Our team at Tom Wood Lexus always aims for a friendly and helpful experience! Thanks for your kind words!

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