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Tom Wood Lexus

Indianapolis, IN

4.9
1,183 Reviews
Call Dealership (317) 580-6888
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4610 E 96th St

Indianapolis, IN

46240

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1,183 Reviews of Tom Wood Lexus

June 27, 2025

We were very pleased how Tom Wood and specifically Ryan Garland worked with us in trading in a vehicle we’d had multiple issues with since buying it in 2023. We received a very generous trade in offer aft More

by twrig66
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ryan Garland
Report | Print
June 18, 2025

Very nice experience. Very professional staff carrying about your experience. Glad I purchase from them. More

by kstella
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shanna
Report | Print
Jun 18, 2025 -

Tom Wood Lexus responded

Thank you for sharing your positive experience with us at Tom Wood Lexus! We're delighted to hear that our professional staff made your purchase enjoyable. Enjoy your vehicle!

June 10, 2025

The people are friendly and it has a nice waiting area! No issues when I have been there for service and they all ways let you know what is going on with the car while it is in for service. More

by Brenz65
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gregory
Report | Print
Jun 10, 2025 -

Tom Wood Lexus responded

We're delighted to hear that you enjoyed the friendly service and comfortable waiting area at Tom Wood Lexus. Keeping our customers informed is a top priority for us — thanks for noticing!

April 24, 2025

Great service, look into my car in great details help me with my key fob that is having an issue. More

by EnMac246
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Noel Soto
Report | Print
Apr 25, 2025 -

Tom Wood Lexus responded

Thank you for sharing your support of Tom Wood Lexus!

April 18, 2025

Had a good advisor Gregory. He was very thorough and took his time to communicate with me while having my car serviced. Great customer service. More

by Marcumliane
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gregory
Report | Print
Apr 18, 2025 -

Tom Wood Lexus responded

Marc, we're delighted to hear that Gregory provided you with excellent service at Tom Wood Lexus. Thank you for sharing your experience!

March 28, 2025

Friendly effective and thorough service for regular annual maintenance of our RX. Washed and dried as well. Thank you. More

by Mark Zville
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Noel Soto
Report | Print
Mar 31, 2025 -

Tom Wood Lexus responded

Mark, we're delighted to hear that you received friendly and thorough service for your RX at Tom Wood Lexus. Thank you for sharing your experience with us!

March 27, 2025

We were pleased with the our car buying experience went I think are a well organized dealer and try to make sure they are selling a quality vehicle More

by mooremike6575
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Doug Rominger
Report | Print
Mar 27, 2025 -

Tom Wood Lexus responded

Thank you for sharing your positive experience with Tom Wood Lexus! We're delighted to know that our team provided a well-organized and quality car buying process. Enjoy your new vehicle, and we hope to see you again in the future!

March 26, 2025

Salesmen was great and i love my new lexus nx350. Its a grwat car for ne More

by jkempker7
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Thomas kilburn
Report | Print
Mar 26, 2025 -

Tom Wood Lexus responded

Congrats from the entire Tom Wood Lexus team on your new Lexus NX 350! We are happy to hear that you had a five-star buying experience.

March 22, 2025

Chris Lutz has earned our admiration and trust. He made the purchase of our new Lexus painless and even fun. The fact that he follows up two weeks after our purchase, and offers to train us on th More

by kevin.balog
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Chris Lutz
Report | Print
Mar 24, 2025 -

Tom Wood Lexus responded

Kevin and Cherie, we're delighted to hear that Chris made your Lexus purchase experience enjoyable and seamless at Tom Wood Lexus. It's great to know he went above and beyond with follow-up support on the technology features. Thank you for sharing this wonderful feedback!

February 15, 2025

Whenever I bring my car for services, everyone is very kind, friendly and they explain things well. They offer a loaner car, even if it’s a small job, which is really a nice perk. More

by shelleyfb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas
Report | Print
Feb 17, 2025 -

Tom Wood Lexus responded

Shelley, we're delighted to hear that our team at Tom Wood Lexus provides you with excellent service and convenient perks like a loaner car. Thank you for sharing your experience!

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