Tom Wood Porsche
Indianapolis, IN
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It was delightful to work with Emery. He was courteous and eager to help and answer any questions we had. Look forward to working with him again on our next vehicle. Our 3rd Porsche! B He was courteous and eager to help and answer any questions we had. Look forward to working with him again on our next vehicle. Our 3rd Porsche! Best, Michael and Cindy Wilson More
Every experience I’ve ever had at Tom Wood Porsche has been exceptional. So many good things: 1. An engine fault warning popped up on my dashboard, the Wednesday before Labor Day. I went online and found been exceptional. So many good things: 1. An engine fault warning popped up on my dashboard, the Wednesday before Labor Day. I went online and found I could book an appointment after lunch the next day. 2. I got there on time and was greeted by Shane, and immediately offered a cold bottle of water, as well as a place to work remotely. Surprise and delight #2. 3. Shane gave me a detailed diagnosis and update after just over an hour. It needed a new ignition coil for cylinder #4. Told me what I could expect as far as next steps. 4. At 4:30 Shane texted me (since I was on a conference call) to tell me the work was complete, the car has been test driven, and was ready for me. 5. I never expected that my issue could be fixed that same afternoon. And under the certified preowned warranty with no cost to me. 6. In between phone calls I ordered a shirt from Parts. Andrew was a new face, but extremely polite, personable and helpful. A most pleasant and topnotch experience. More
Professional and too the point sales. You expect professionalism at a Porsche dealer and that’s what you received. None of old tactics you see at traditional dealerships with 4-boxes, h You expect professionalism at a Porsche dealer and that’s what you received. None of old tactics you see at traditional dealerships with 4-boxes, haggling, etc. Highly recommend. More
Bryan was knowledgeable, patient and thorough. He made the delivery process special. He was eager for us to ask questions and we never felt rushed. He made the delivery process special. He was eager for us to ask questions and we never felt rushed. More
Phenomenal yearly service appointment! My advisor Shane was so kind, friendly, knowledgeable and communicative about the service/expected timeframe/pricing. He went over the service video My advisor Shane was so kind, friendly, knowledgeable and communicative about the service/expected timeframe/pricing. He went over the service video and recommendations thoroughly. The service took less time than expected and the cost was less than expected too. Overall, the service appointment exceeded my overall expectations and I will use Tom Wood Porsche every time. More
After a rough start about paperwork, Jeff earned my business by his willingness to provide any information I requested along with sending me a very detailed video of the vehicle along with salient comm business by his willingness to provide any information I requested along with sending me a very detailed video of the vehicle along with salient commentary. This video was particularly helpful as I live out of state. I need to also acknowledge Brad, who provided all the behind-the-scene administration. More
Dishonest and late for everything, you need to push and push for any info, do not work with them! Never provide a clear picture and ignore my request for a 992 GT3? push for any info, do not work with them! Never provide a clear picture and ignore my request for a 992 GT3? More
