Tom Wood Porsche
Indianapolis, IN
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Knowledgeable, responsive, direct and honest. Tom Wood Porsche is great in all aspects. They respect themselves and the customer and it shows Tom Wood Porsche is great in all aspects. They respect themselves and the customer and it shows More
My recent service experience at Tom Wood Porsche was absolutely outstanding. From start to finish, everything was handled with professionalism, efficiency, and genuine attention to customer satisfaction absolutely outstanding. From start to finish, everything was handled with professionalism, efficiency, and genuine attention to customer satisfaction. Jesse was phenomenal throughout the entire process. He kept me informed every step of the way, answered all of my questions promptly, and made sure everything was completed exactly as promised. His knowledge, communication, and commitment to exceptional customer service truly set him apart. The entire service team made the experience smooth, stress-free, and enjoyable. It’s refreshing to work with a dealership that values its customers and consistently delivers such a high level of care and attention to detail. I highly recommend Tom Wood Porsche to anyone looking for first-class service. Jesse made the experience exceptional, and I will definitely continue bringing my vehicle here for all future service needs. Thank you for an awesome experience! More
All I can say is if you’re a dealer in the Midwest. ,,good luck competing with the best! They were all great to work with. I highly recommend them. Emery stuck with my hesitancy to pull the trigger with ,,good luck competing with the best! They were all great to work with. I highly recommend them. Emery stuck with my hesitancy to pull the trigger without pressure and with exactly what I needed to move forward. I love my Cayenne Couoe and wil be back to get another Porsche in 3 years. More
Professional, knowledgeable, and courteous service. Jesse was so delightful to work with. He was responsive and very patient and polite in explaining everything. Jesse was so delightful to work with. He was responsive and very patient and polite in explaining everything. More
Customer service at Tom Wood Porsche is top notch. Dakoda, my service advisor always goes out of his way to accommodate my needs and requests for specific times, communicates very well, and is very th Dakoda, my service advisor always goes out of his way to accommodate my needs and requests for specific times, communicates very well, and is very thorough. Everyone I have dealt with, from reception, to sales, to finance has been responsive, courteous and very helpful. More
Service manager was very responsive. He also did a very good job of describing what was to be done ex ante and what was done ex post. Most importantly, I was very pleased with the outcom He also did a very good job of describing what was to be done ex ante and what was done ex post. Most importantly, I was very pleased with the outcome. More
Took my 2023 718 Cayman GTS 4. 0 to Tom Wood Porsche for it's 2 year/20,000 mile routine maintenance service last week and am Very Happy with the work and service provided. Owning t 0 to Tom Wood Porsche for it's 2 year/20,000 mile routine maintenance service last week and am Very Happy with the work and service provided. Owning this Porsche is a "dream-come-true" so my relationship with Tom Wood Porsche is important to me as it enhances the enjoyment of owning this amazing car. I'm always treated courteously and professionally by the Service Reps (Dakoda, Shane, and others) and am extremely confident in the advice they provide and the recommendations they make. In addition to the routine 2-year maintenance, I needed new brake pads and rotors. I 'track' the car at least 8 days a year so wasn't too surprised they were worn and ready to be replaced. Exceptional work. Really cool to talk with the mechanic when he's available. Building a rapport with everyone there has been awesome. You can 'feel it' that those who work there enjoy being with Porsche and take their jobs seriously. Despite being expensive cars, the money spent to maintain them, at least mine, has been very reasonable. About a year ago, I had some mis-firing spark plugs, they figured out the problem pronto, explained it, remedied it, and never charged me a cent. Under warranty. Cool as heck. If you can afford one of these amazing cars, I highly recommend buying it from Tom Wood Porsche. Great people to work with! More
Shane was very helpful and took care of my issue right away and got me on my way fast. I will definitely reach out for any assistance with my vehicle. away and got me on my way fast. I will definitely reach out for any assistance with my vehicle. More

