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Tom Wood Volkswagen Noblesville

Noblesville, IN

Overview
Employees
Reviews
Vehicles
4.8
244 Reviews
VOLKSWAGEN NEW AND USED DEALERSHIP
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14701 Tom Wood Way

Noblesville, IN

46060

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Showing 244 reviews

April 15, 2023

This dealership employs very professional people. They got me right in for my oil change. Everything was sparkling clean. The service was wonderful! More

by patryceloftin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve McGuire
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Apr 19, 2023 -

Tom Wood Volkswagen Noblesville responded

Thank you for sharing your experience with Tom Wood Volkswagen Noblesville! We are thrilled to hear that our team provided you with professional and efficient service during your oil change.

March 12, 2023

Mark our salesman was wonderful! Very friendly and helpful, he took great care of us. I would recommend this dealership More

by Price9882
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mark Jones
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Mar 13, 2023 -

Tom Wood Volkswagen Noblesville responded

Thank you so much for reviewing Tom Wood Volkswagen Noblesville! We will be sure to pass along your appreciation to Mark and the team. Have a lovely day!

January 12, 2023

Two weeks turned to twelve on a recall. I felt like there was a lot of confusion in communication and wasn’t being honest.I would never recommend this service department. More

by Jerry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Matt Anderson
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Jan 12, 2023 -

Tom Wood Volkswagen Noblesville responded

Jerry, it's never our intention to misinform or inconvenience a customer, and I sincerely apologize for the delay and any misunderstanding about how long your recall repair would take. I understand your frustration, and I will look into this issue so we can try to make things right going forward. I won't be able to locate your contact information without a last name, so please reach out to me directly so we can discuss this together. Thank you, Charles Leto - Service Manager - 317-853-4571

November 23, 2022

Best VW dealership! They’ve taken care of both my VW, service department is second to none. More

by gomer316
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve McGuire
Report | Print
Nov 29, 2022 -

Tom Wood Volkswagen Noblesville responded

Thank you for the excellent review and for trusting Tom Wood Volkswagen Noblesville with your business! We'll see you and your Volkswagen again next time.

September 16, 2022

Easy transaction, good sales person and price. Would buy again from dealership any day definitely More

by Shannon Irvin
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Jones
Report | Print
Sep 19, 2022 -

Tom Wood Volkswagen Noblesville responded

Thank you for the review! We're glad that the team worked hard to assist you. See you next time here at Tom Wood Volkswagen Noblesville!

September 07, 2022

Very nice, easy to work with and very accommodating. We drove over 2 hours to get our 2022 Atlas but it was worth it! More

by hlengerich
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Jones
Report | Print
Sep 07, 2022 -

Tom Wood Volkswagen Noblesville responded

Thank you for the great review! We are so glad to hear that you had a successful purchase experience working with the Tom Wood Volkswagen Noblesville team. Drive safely in your 2022 Volkswagen Atlas, and we hope to see you back again down the road!

August 29, 2022

So happy with my new, well new to me, 2012 vw Jetta! Mike Thompson and Lauren Bailey were absolutely wonderful and so helpful!! More

by Courtney
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lauren Bailey
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 29, 2022 -

Tom Wood Volkswagen Noblesville responded

Courtney, congratulations on your new-to-you 2012 Volkswagen Jetta! It makes our day to hear that Mike and Lauren delivered a wonderful buying experience. Thank you for leaving Tom Wood Volkswagen Noblesville a five-star review!

August 27, 2022

They handled my complete job & performed a inspection to my beetle. The advisor said he would need approximately 4 hours & that was a good estimate. Nice job. More

by daveradke
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Lance
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Aug 29, 2022 -

Tom Wood Volkswagen Noblesville responded

Thank you for the great review! We are thrilled to hear that you had a successful service experience working with the Tom Wood Volkswagen Noblesville team. Drive safely, and we hope to see you back again down the road!

July 11, 2022

Had my car towed there for mechanical issue. It took a little over a week to work my car into the schedule. Issue was resolved although new issue was found. More

by iLo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lance
Report | Print
Jul 12, 2022 -

Tom Wood Volkswagen Noblesville responded

Thank you for trusting us to assist with your vehicle. We appreciate your business and trust in us to help. If there is anything else we can do for you, please get in touch. Thanks, Charles Leto - Service Manager

June 29, 2022

TW of Noblesville does a great job. Really happy they care and did a great job. More

by Matt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve McGuire
Report | Print
Jun 29, 2022 -

Tom Wood Volkswagen Noblesville responded

Matt, it's validating to see that the Tom Wood Volkswagen Noblesville team delivered five-star service! We are thrilled to know you are happy.

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