Tom Wood Volkswagen Noblesville

So happy with my new, well new to me, 2012 vw Jetta! Mike Thompson and Lauren Bailey were absolutely wonderful and so helpful!! Mike Thompson and Lauren Bailey were absolutely wonderful and so helpful!! More

They handled my complete job & performed a inspection to my beetle. The advisor said he would need approximately 4 hours & that was a good estimate. Nice job. my beetle. The advisor said he would need approximately 4 hours & that was a good estimate. Nice job. More

Had my car towed there for mechanical issue. It took a little over a week to work my car into the schedule. Issue was resolved although new issue was found. It took a little over a week to work my car into the schedule. Issue was resolved although new issue was found. More

TW of Noblesville does a great job. Really happy they care and did a great job. Really happy they care and did a great job. More

Took my car in for oil change and tire rotation/balance. I love the way they text me pictures of things they find that needs work so I can see for myself what they are talking about. They are very friendly I love the way they text me pictures of things they find that needs work so I can see for myself what they are talking about. They are very friendly and keep me posted on how the work is coming along. Plus I always get a free car wash. More

Awesome sales staff. Mike Thompson is the best. Beautiful building inside and out. I felt right at home. Mike Thompson is the best. Beautiful building inside and out. I felt right at home. More

My experience with the staff at Tom Wood was excellent, everyone I interacted with from the sales team to the finance department were friendly, professional and attentive. At no point did i feel pressured everyone I interacted with from the sales team to the finance department were friendly, professional and attentive. At no point did i feel pressured by any of the staff, and Lauren and Mark went the extra mile to help me locate and reserve the exact GTI I was looking for before it even arrived on site at their dealership. Considering the scarcity of new vehicle inventory all over the country, the fact they only charged MSRP with no mark up was amazing! The entire process to test drive and purchase the car the day it was available took a whopping 90 minutes, which must be a record for the fastest sale ever! Tom Wood just picked up another loyal customer, and I plan on visiting Tom Wood dealerships for any future vehicle purchases should they arise. More

I would like to compliment Steve & the service crew. Steve was excellent from the point that I scheduled my appointment, updating me about my vehicle & the check out process. Steve was excellent from the point that I scheduled my appointment, updating me about my vehicle & the check out process. More

The service was excellent! The sales professional, Mark Jones, did his best to help me get the car I wanted as soon as possible. He was very professional. He used active listen The sales professional, Mark Jones, did his best to help me get the car I wanted as soon as possible. He was very professional. He used active listening to identify my needs and helped find the best deals. After going to several car dealerships that were not successful at meeting my needs, Tom Wood Volkswagen was the solution. They value my inquiry and prioritized my individual need. When they told you elsewhere that there is no plan for you, come to Volkswagen they will do all they can to make it happen. I would recommend Mark to others for the quality of service and individual treatment I was able to received at Tom Wood Volkswagen in Noblesville! Thanks More

I met a very calm and well-mannered rep call, Charles. He was very professional and business-oriented. He gave me top-class customer service, which I enjoyed. He was with another gentleman. I truly apprec He was very professional and business-oriented. He gave me top-class customer service, which I enjoyed. He was with another gentleman. I truly appreciate their support. More