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Tom Wood Volkswagen Noblesville - Service Center

Noblesville, IN

4.8
62 Reviews

62 Reviews of Tom Wood Volkswagen Noblesville - Service Center

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August 27, 2022

They handled my complete job & performed a inspection to my beetle. The advisor said he would need approximately 4 hours & that was a good estimate. Nice job. More

by daveradke
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Lance
Aug 29, 2022 -

Tom Wood Volkswagen Noblesville responded

Thank you for the great review! We are thrilled to hear that you had a successful service experience working with the Tom Wood Volkswagen Noblesville team. Drive safely, and we hope to see you back again down the road!

July 11, 2022

Had my car towed there for mechanical issue. It took a little over a week to work my car into the schedule. Issue was resolved although new issue was found. More

by iLo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lance
Jul 12, 2022 -

Tom Wood Volkswagen Noblesville responded

Thank you for trusting us to assist with your vehicle. We appreciate your business and trust in us to help. If there is anything else we can do for you, please get in touch. Thanks, Charles Leto - Service Manager

June 29, 2022

TW of Noblesville does a great job. Really happy they care and did a great job. More

by Matt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve McGuire
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 29, 2022 -

Tom Wood Volkswagen Noblesville responded

Matt, it's validating to see that the Tom Wood Volkswagen Noblesville team delivered five-star service! We are thrilled to know you are happy.

June 11, 2022

Took my car in for oil change and tire rotation/balance. I love the way they text me pictures of things they find that needs work so I can see for myself what they are talking about. They are very friendly More

by Sandy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve McGuire
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Anderson
Jun 13, 2022 -

Tom Wood Volkswagen Noblesville responded

Hi Sandy - We are thrilled that you have gotten such communicative, top-notch service from our team! Thank you for trusting Tom Wood Volkswagen Noblesville with your business, we look forward to your next visit.

April 26, 2022

I would like to compliment Steve & the service crew. Steve was excellent from the point that I scheduled my appointment, updating me about my vehicle & the check out process. More

by dotlich
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve McGuire
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 26, 2022 -

Tom Wood Volkswagen Noblesville responded

Thanks for giving Steve and the rest of the Tom Wood Volkswagen Noblesville service team your kudos - they'll be so thrilled to hear. We appreciate your business and hope to see you again in the future!

April 08, 2022

I met a very calm and well-mannered rep call, Charles. He was very professional and business-oriented. He gave me top-class customer service, which I enjoyed. He was with another gentleman. I truly apprec More

by Marcus
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charles
Apr 08, 2022 -

Tom Wood Volkswagen Noblesville responded

Hi Marcus - We are delighted to read your glowing review of Charles! Thank you for choosing Tom Wood Volkswagen Noblesville and for stopping by to share your experience. Drive safely until we see you again!

January 08, 2022

Very well done from start to finish. Thank you for your excellent service. See you later this year for my annual service. Liked how they looked at the vehicle from front to back. More

by Greg and Randy Goff
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Jones, Mike Bragg, Matt Anderson
Jan 10, 2022 -

Tom Wood Volkswagen Noblesville responded

We are happy to hear that you and your vehicle were so well taken care of! Thank you for choosing Tom Wood Volkswagen Noblesville and for sharing your feedback. Drive safely until we see you next!

December 02, 2021

Tom Wood has an amazing service department! They have my business for life. They went above and beyond during this tough holiday season and got us back on the road with quality workmanship and EXCELLENT CUS More

by Canderson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve McGuire
5.0
This rating includes all reviews, with more weight given to recent reviews.
Victor Combs III
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nathan Hertzing - Mechanic, Brian Brunk
Dec 03, 2021 -

Tom Wood Volkswagen Noblesville responded

It speaks volumes that you took the time to share each team member that played a role in getting your vehicle safely back on the road. We genuinely care about the condition of your vehicle and your well-being, and it's wonderful to see that our team has proven that. No matter the size of the job, the Tom Wood Volkswagen Noblesville team is truly happy to help, and we hope you continue to rely on us in the future for all your automotive needs!

Dec 03, 2021 -

Canderson responded

Tom Wood Volkswagen has a customer for life. Thank you very much!

November 26, 2021

Very professional. Treat you like a valued customer when purchasing or when you bring your vehicle to be serviced. More

by nosweat1951
Recommend Dealer
Yes
Employees Worked With
Brian Brunk
Nov 29, 2021 -

Tom Wood Volkswagen Noblesville responded

It's true that we focus on what makes our customers happy and are thrilled you always have a great experience with us. Thanks so much for the kudos! We hope to see you at Tom Wood Volkswagen Noblesville again next time. Take care!

October 10, 2021

Great first time using this service department. The were thorough and honest. Will use them again. More

by Psmith005
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Brunk
Oct 11, 2021 -

Tom Wood Volkswagen Noblesville responded

Thank you for the great review! We appreciate your support and are thrilled to hear that you had such a successful service experience working with the Tom Wood Volkswagen Noblesville team. Drive safely, and we hope to see you back again down the road!

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