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Tom Wood Volkswagen Noblesville - Service Center
Noblesville, IN
62 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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62 Reviews of Tom Wood Volkswagen Noblesville - Service Center
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February 27, 2020
Very friendly and professional, trustworthy and will answer all your questions without giving you the run around. I feel very comfortable with my vehicle being serviced here! answer all your questions without giving you the run around. I feel very comfortable with my vehicle being serviced here! More
by DaShauna
Employees Worked With
Kendra Bender, Rod Shaw, Erick Davidson, Luke Poynter
January 02, 2020
Service Erick Davidson was great , called him and got me in the same day and got out in no time. He’s awesome. I’ll be coming back for business. Erick Davidson was great , called him and got me in the same day and got out in no time. He’s awesome. I’ll be coming back for business. More
by markbinooo
Employees Worked With
Erick Davidson
November 22, 2019
The Service Advisor who helped my son & I was the best ever. The mechanic did the job perfectly and car was so clean when we picked it up. My sons first service experience was excellent. Thank you. ever. The mechanic did the job perfectly and car was so clean when we picked it up. My sons first service experience was excellent. Thank you. More
by Ljsh4525
Employees Worked With
Erick Richardson, Mike Bragg
October 29, 2019
Received an immediate appointment and speedy service when brake pads alert came on. It was a computer issue and problem was fixed for free. Thank you! brake pads alert came on. It was a computer issue and problem was fixed for free. Thank you! More
by AW
Employees Worked With
David Harden
October 15, 2019
Very knowledgeable and courteous My expectations were met, as explained upon arriving- the entire staff was extremely courteous. I would and have recommended Tom Wood VW to friends a My expectations were met, as explained upon arriving- the entire staff was extremely courteous. I would and have recommended Tom Wood VW to friends and colleagues. More
by BAH
Employees Worked With
Brian McNamee
September 27, 2019
Pricing to high The pricing for parts and labor was extremely high. Also, the quality of work was not good. I opened the hood and found 4 plastic screws that hold dow The pricing for parts and labor was extremely high. Also, the quality of work was not good. I opened the hood and found 4 plastic screws that hold down the clowning over the engine we're not screwed in. More
by Rewman
Employees Worked With
Dave Harden
September 11, 2019
Pleased Everyone was helpful Very nice waiting area with glass so you can see the service area I have never seen a service area as neat and clean as this s Everyone was helpful Very nice waiting area with glass so you can see the service area I have never seen a service area as neat and clean as this shop More
by Russ
Employees Worked With
Allie Anderson, Caleb Mitchell
August 08, 2019
Very welcoming crew I am happy to say that even though we had a little bit of miscommunication the service team was 100% dedicated to get the service done under the time I am happy to say that even though we had a little bit of miscommunication the service team was 100% dedicated to get the service done under the time I was expecting and everything worked so well . I am glad that Alexandra and her other teammates were there to take care of the details to get thing done! Well done ! More
by Herminia
Employees Worked With
There were 2 other people but my apologies, I can’t remember their names!, Allie Anderson, Caleb Knight
March 16, 2019
Tom Wood Volkswagen - Noblesville Gets It Right Super friendly staff. I drive 45 minutes to come to their service department because I know I can trust them, and that’s something very important to Super friendly staff. I drive 45 minutes to come to their service department because I know I can trust them, and that’s something very important to me. Very flexible when trying to work around my busy schedule to get me in. Great waiting room, super comfortable. They wash your car too. Little touches that define, customer service. More
by golfingchef
Employees Worked With
Brian McNamee
March 11, 2019
Excellent job The response to my needs was prompt and quick. They said it might take 2-3 hours... I was out in a little over an hour The response to my needs was prompt and quick. They said it might take 2-3 hours... I was out in a little over an hour More
by DTG
Employees Worked With
Brian McNamee
