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Tom Wood Volkswagen Noblesville - Service Center

Noblesville, IN

4.7
62 Reviews

62 Reviews of Tom Wood Volkswagen Noblesville - Service Center

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January 26, 2019

Excellent experience as always Tom Wood does an excellent job maintaining my 2015 GTI. Service is done right the first time - on time and in budget. They always keep me updated on p More

by litespeedrider
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Allie Anderson, Brian McNamee
November 30, 2018

Always a great experience. Brian is someone I trust. His service is always spot on. I drive from Broad Ripple to Noblesville to see him. I would recommend to anyone. And wil More

by golfingchef
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian McNamee
November 07, 2018

Service department The service department at VW Noblesville is incredibly helpful and efficient. I highly recommend them. The manager of the service department, Brian Mc More

by VW
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian McNamee
September 13, 2018

Service rocks! Second time in six months that I have had a brake booster replaced on my 2014 Jetta. I felt like my concerns were all addressed with respect. I also h More

by LairdFam07
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Allie Anderson, Brian McNamee, Caleb Knight
Sep 13, 2018 -

Tom Wood Volkswagen Noblesville responded

Thanks for saying how pleased you were with us. We take great care to be certain our Service Department is one of the best. We’re glad you appreciate our efforts. We look forward to working with you in the future!

September 10, 2018

Service Dept Delt with Geoff Heavner, very personable and friendly. Fixed my daughters car sooner than expected at the est price. Will be back for sure if any othe More

by Saint87
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Geoff Heavner
Sep 13, 2018 -

Tom Wood Volkswagen Noblesville responded

Thanks for the kind review of our Service Department. And thank you for trusting us with your daughter's vehicle. We hope we’ll see you again, but not TOO soon of course!

June 08, 2018

First Visit Service was performed with courtesy, knowledge, & professionalism. Geoff H. was pleasant & informative about my VW Beetle & the service required durin More

by KhbVW2018
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Geoff Heavner
Jun 08, 2018 -

Tom Wood Volkswagen Noblesville responded

We appreciate your positive comments regarding our Service Department. We hope we’ve made a friend--and a permanent customer--in you. We’ll do our best to live up to your review!

May 24, 2018

Fast and courteous service Everyone was very courteous and friendly, the service was outstanding had to have a new key programmed and the front license plate holder put on and I More

by Noldlacava
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian McNamee
May 24, 2018 -

Tom Wood Volkswagen Noblesville responded

We appreciate your business and your kind words. We hope you’ll trust us for all your vehicle service needs.

April 14, 2018

Great Service Had a wonderful experience with Brian. He was professional and honest. Will be back for service in the future! We enjoyed working with the friendly st More

by Boilerup123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian McNamee
May 07, 2018 -

Tom Wood Volkswagen Noblesville responded

Vehicle service is important. We’re pleased you’re pleased with the service we provided. Feel free to ask questions and, if you have other vehicles, we can service them, too.

April 14, 2018

Great service experience I had an air bag defect recall on my 2007 Passat, which the service team handled within an hour as estimated, plus returned my auto clean inside and o More

by VWfan. russell
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Allie Anderson, Morgan Hollenbaugh, Brian McNamee, Geoff Heavner
May 07, 2018 -

Tom Wood Volkswagen Noblesville responded

We do love positive reviews. It’s good to know you’re pleased with the work of our Service Department. If you need us again, remember, you can schedule service online through our website.

February 09, 2018

Needed a new key We had lost our key to our Passat. Had the car towed to Tom Wood VW in Noblesville. Allie Anderson initially helped over the phone as we began the pro More

by Mjbarb72
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Allie Anderson
Feb 09, 2018 -

Tom Wood Volkswagen Noblesville responded

We are so glad you had such an amazing experience here with us. Welcome to the family, we can not wait to assist you in the future!

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