Tom Wood Volkswagen - Service Center

Tom Wood Volkswagen, they really care about their customers. You get my vote fot number one in customer satisfaction customers. You get my vote fot number one in customer satisfaction More

Deja was a very pleasant agent to work with. Has agreed to notify me on another important device on my car within a few months. She has a welcoming smile Has agreed to notify me on another important device on my car within a few months. She has a welcoming smile More

Great service ! Our rep kept us informed thru the entire service event. Very comfortable waiting area. Our rep kept us informed thru the entire service event. Very comfortable waiting area. More

I found the quality of professionalism high. I find the value of the service to be excessive. Dealerships have the best access o customer needs and service training, but fail to deliver on comp I find the value of the service to be excessive. Dealerships have the best access o customer needs and service training, but fail to deliver on competitive prices. More

I took my car here to get the clutch replaced and they gave me the best price around this area (and i looked). when driving in they take pictures of your car and point out every little flaw with an automa gave me the best price around this area (and i looked). when driving in they take pictures of your car and point out every little flaw with an automated system, which is cool but honestly useless. Deja in the service customer service department was AMAZING. She was communicative, helpful, and went above and beyond to make sure i was happy. More

Outstanding customer and repair service! ! Very knowledgeable, responsive and customer centric commitment! I highly recommend Tom Wood Volkswagen! ! Very knowledgeable, responsive and customer centric commitment! I highly recommend Tom Wood Volkswagen! More

First time using this dealer since my home dealer is/ was in Cali and I was in town. Excellent experience and Deja, my service rep was super helpful and informative from the very start. I definitely will b in Cali and I was in town. Excellent experience and Deja, my service rep was super helpful and informative from the very start. I definitely will be using this dealer for services when I am in town. More

They treat customers better if they are attached to a recall, because yeah, but if you just happened to buy a VW, you’re a second-class citizen. Be aware if you deal with a guy named Noah, who comes acr recall, because yeah, but if you just happened to buy a VW, you’re a second-class citizen. Be aware if you deal with a guy named Noah, who comes across as an empathetic customer service guy who calls you bro but who is utterly ineffective to advocate for you. More

The customer service was excellent Very professional Everything just in time My car driving perfect now Everything just in time My car driving perfect now More

My experience was great… Service Advisor Noah was pleasant and attentive to my cars needs. pleasant and attentive to my cars needs. More