Tom's Ford - Service Center

Tom's Ford Service Dept. Gets it Done Not all Ford Dealers are alike. My 2015 F150 spent four trips and over 3-1/2 weeks at another Ford dealer with no satisfaction to correcting a factor Not all Ford Dealers are alike. My 2015 F150 spent four trips and over 3-1/2 weeks at another Ford dealer with no satisfaction to correcting a factory warranty issue. Tom's had the truck four days and it was fixed! They went above and beyond in making sure the issue was corrected, and the entire team wanted to make it right. I got my confidence back in my most favorite vehicle product. I'm really glad someone knows what the heck they're doing! If you have a problem that no one can seem to find and correct, these guys will find it and fix it the right way. It's something not seen much of any more. More

I bought a 2016 explorer sport and had work do to my 2004 f1 Debbie was my sales person and she is very schooled up on the cars she sells if it wasn't for her I won't even look at the service department they fix Debbie was my sales person and she is very schooled up on the cars she sells if it wasn't for her I won't even look at the service department they fixed my explorer sport when it needed service and also gave me a brand new loaner car I had my f150 repaired there and cat was my service advicer and I give that crew a 10 yes a 10 for the time and work they did on my trucks More

Place I can trust I know when I leave my vehicle at Tom's Ford it is in good hands they do everything they can to make sure you are happy. I leave know great work was I know when I leave my vehicle at Tom's Ford it is in good hands they do everything they can to make sure you are happy. I leave know great work was done. More

Total Package My car "died" while delivering food / supplies after Hurricane Sandy. I needed a car ASAP. I walked into Tom's Ford to "look around". The receptioni My car "died" while delivering food / supplies after Hurricane Sandy. I needed a car ASAP. I walked into Tom's Ford to "look around". The receptionist greeted me with a smile and introduced me to "Kenny", sales associate. I told him what I needed / wanted & made him aware that I wasn't about to listen to any "crap". He replied with a funny comeback. Kenny, along with the sales team / management were able to set up a lease deal that met my needs and at an affordable price. WINNING ! In addition to sales, the service department are also great. A friendly voice always answers the phone & scheduling an appointment is NEVER a problem. Sal & Vito explain everything that's been done. Whether it was an oil change or routine check up. When paying my bill, once again, I'm greeted with a friendly face. I was so happy with Tom's Ford that I leased my second car from them. My father is currently looking into a lease also. Bottom line, when a business treats people well, it gains customers. Tom's Ford is an example of how to treat its customers. I'd like to take this opportunity & say "Thank You" to the entire staff at Tom's Ford. Your teamwork is a reason for your success. More

Excellent Sales and Service Toms FORD sales and service staff have been very professional, helpful and a pleasure to work with. My sales person, Rod Anderson always goes the extr Toms FORD sales and service staff have been very professional, helpful and a pleasure to work with. My sales person, Rod Anderson always goes the extra mile to make sure that I'm happy with my 2016 Ford Fusion. The service department (Vito and Denis) were extremely accomodating during my recent oil change/tire rotation and provided fast excellent service. I would highly recommend Toms FORD to anyone looking for a great vehicle and great experience. Michael Gricko More

Fast friendly knowledgeable service Great service. Friendly employee at Toms Ford in Keyport car was done in timely fashion I like the convince of the service center and sales cent Great service. Friendly employee at Toms Ford in Keyport car was done in timely fashion I like the convince of the service center and sales center close to each other Denis Flynn was very knowledgeable about the added service my car needed More