Tomball Dodge Jeep Chrysler

Last Minute Fix I arrived in the late afternoon with what I was worried would be a major electrical problem preventing my vehicle from starting. I had a very tight b I arrived in the late afternoon with what I was worried would be a major electrical problem preventing my vehicle from starting. I had a very tight budget at the time and had to be downtown early the next morning so my car HAD TO START! The Service Tech listened to my whole story, including my incorrect theory of the problem, and with his knowledge and experience was able to diagnose the actual cause of the trouble almost right away! He told me a faulty recalled part was the issue, they had it in stock, and they would take care of it immeadiately. Everyone I know dreads going to the dealership for any service or repair so for that reason this was the first time I have ever brought my vehicle to a dealership for service. Based solely on the experience I had with the staff at this location I will definitely be checking in with them again the next my car needs work. I have been pleased to share my positive experience with friends and family because the man who helped me so quickly, so knowledgeabley, and so late in the day far exceeded my expectations. People really do make all the difference - keep up the good work! Thanks More

Horrible Place They do not care about you as a customer! They will feed you full of it and just want your money to move on to the next innocent person. They do not care about you as a customer! They will feed you full of it and just want your money to move on to the next innocent person. More

Service Review As everyone knows it's 8 out of 10 times you go to have your car/truck serviced or repaired the experience isn't a good memory. This time for me was a As everyone knows it's 8 out of 10 times you go to have your car/truck serviced or repaired the experience isn't a good memory. This time for me was a real pleasure with the Service Manager (Believe his name was Howard) to the time my truck was in until I picked it up was great. They kept me informed about the process. Thanks Guys, great job! More

Lost My Car Very Poor Service. My 2012 Dodge Challenger was towed in Friday for repair on a recalled alternator. I called to schedule drop-off of the vehicle with Very Poor Service. My 2012 Dodge Challenger was towed in Friday for repair on a recalled alternator. I called to schedule drop-off of the vehicle with the service department before the car was towed. Tuesday I had heard nothing and called to check the status. They had no idea where my car was and didn't even have the VIN in their system. Turns out it was never put in the system and had been sitting in an employee parking lot for 5 days. It was all treated like no big deal by the staff. Losing a customer's car for 5 days when it is supposed to be worked on is a big deal. Very disappointed. More

Service Very good service work preformed on my car. Would use them for sure down the road & would recommend to friends & family. The service Department was fa Very good service work preformed on my car. Would use them for sure down the road & would recommend to friends & family. The service Department was fast More

The best service around I had a routine oil change that I needed done, so off a recommendation I stopped by Tomball Dodge with high expectations and was not disappointed. The I had a routine oil change that I needed done, so off a recommendation I stopped by Tomball Dodge with high expectations and was not disappointed. Their staff was friendly and helpful - they even offered to wash my car. What was supposed to be a routine maintenance on my car, WAS! Thank you Tomball Dodge for making me a loyal customer for all my service needs! More

Manipulative employees We spent two days here dragged out to 9pm. They way underpaid for the trade in and overcharged us on the new car a lot more than we agreed to. DON'T g We spent two days here dragged out to 9pm. They way underpaid for the trade in and overcharged us on the new car a lot more than we agreed to. DON'T go here! More

Truck Very helpful on getting my 2016 ram 2500 diesel at the price I needed it to be, and it was quick and easy. Thanks guys. Very helpful on getting my 2016 ram 2500 diesel at the price I needed it to be, and it was quick and easy. Thanks guys. More

No Call Backs Have called and left messages with dealership regarding issues after the purchase of the vehicle and no one ever returns our calls. Paper work is slo Have called and left messages with dealership regarding issues after the purchase of the vehicle and no one ever returns our calls. Paper work is slow, not helpful, and do not offer assistance. More

Lies -Deceptive sales practices. rated 1 to do the review I screwed up and went there without checking reviews. I got an email confirming a discount from the sales person confirmed by mgmt. It was not met. T I screwed up and went there without checking reviews. I got an email confirming a discount from the sales person confirmed by mgmt. It was not met. They would not even honor their internet pricing. They really need to be reported to the attorney general for false advertising and deceptive trade practices. I wasted 5 hours with this dealer and all the reviews say the same things. Lies, Deceptive trade practices and bait and switch deals. Yep I can confirm that. Just stay away. Ask yourself where are their testimonials? Nothing on their website why because nothing good to say. Save your time and don,t even consider this dealer. More