
Tomball Dodge Jeep Chrysler
Tomball, TX
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295 Reviews of Tomball Dodge Jeep Chrysler
This past Saturday I dropped by the dealership to look at the 2012 Jeep Wranglers and get some hands on experience with them. I had already "built" my own Rubicon on the Jeep website and pretty much had thi the 2012 Jeep Wranglers and get some hands on experience with them. I had already "built" my own Rubicon on the Jeep website and pretty much had this model in mind. I was approached by LEANDRE LIGGINS who was extremely personable and knowledgeable about the vehilces. I drove a used model and then a 2012. In our conversation about why I wanted a Jeep, Leandre uncovered that I really did not need a Rubicon and that I would be much happier with the Sport verson. To be honest he is right. I don't want to go rock climbing or do any of the other extreme things a Rubicon can do. I did not leave the dealership with a new Wrangler that night as I am not ready to purchase. I do have my heart set on a color that is difficult to come by. Once everything is right to make the purchase I will return to this dealership to purchase from Leandre, and only Leandre. I was driving to my parents house on Monday and happened by another Jeep dealership. On a whim I stopped just to see if they possibly had vehicle the color I wanted. As soon as I got out of my truck a salesman almost attacked me and tried to put the full court press on me to buy one of their vehicles. I politely asked if they had Dosier colored vehicle, specificaly the Wrangler. He had to go inside to see if they did (they only had 3 Wranglers on the lot). He allowed me to walk all the way arcoss the lot and back before he came out of the building with a partial brochure and proceded to tell me the color I was looking for was stone grey. It took all I had to not laugh in his face. He was looking at the 3rd rock down on the stack. I did tell him that he need to know the vehicle a little better and that "I required a salesman who knew what he was talking about, more like Tomball's Leandre." Terri Deborah More
Hidden prices galore! We were charged extra for the following dealer installed items, despite not having any desire for any of them: - Mopar Electronic Vehicle Tracking System (EVTS) - $599 - VIN e following dealer installed items, despite not having any desire for any of them: - Mopar Electronic Vehicle Tracking System (EVTS) - $599 - VIN etched windows - $599 - Interior and Exterior protection - $595 In fact, we were told that the EVTS would be included in the price of the vehicle and would not be charged. Turns out, we were charged, and the salesman flat out lied to us when we confronted him about this charge two days later. Lies, lies, lies- that's what this dealership specializes in. We were never informed of the VIN etching or the Interior/Exterior protection until we sat down in the finance office. We didn't know that we would have to pay for either of these until we had time to sit down and review the contract the next day (the dealership was closed by the time we got to the finance office, so we were rushed out the doors after each piece of paper was shoved in front of us to sign). Will NEVER do business with them again in any capacity. Would not recommend them even to my worst enemy. Dishonest, unfair, and pushy. Tomball Dodge, you should be ashamed. More
Bought a new Jeep Cheroke. Ryan helped us. He was pleasant and very helpful. It was a refreshing change from some of the other salesmen at other dealerships that we had been to. I love the car and wo pleasant and very helpful. It was a refreshing change from some of the other salesmen at other dealerships that we had been to. I love the car and would highly recommend this dealership and Ryan to anyone looking for a car. Nancy More
Tommy did a great job for us and found the what we were looking for in the price range we were looking for. We really appreciate Tommy and his help, he is good person. looking for in the price range we were looking for. We really appreciate Tommy and his help, he is good person. More
Tommy was very friendly & knowledgable. He listened to what I wanted & didn't want and together we found the perfect vehicle. Tommy explained everything about the vehicle to me. This was probably the to what I wanted & didn't want and together we found the perfect vehicle. Tommy explained everything about the vehicle to me. This was probably the best vehicle buying experience I've ever had. There was no pressure and every step of the process was explained and handled promptly. I arrived at the dealership at 8:00 AM and was out and on my way with my new vehicle before noon! Very impressive! Excellent car buying experience!! More
Our over all experience was very pleasant. Staff was knowledgeable and friendly. I would recommend this dealership to friends and to Tommy Farrell. Detail about finace options were made clear and knowledgeable and friendly. I would recommend this dealership to friends and to Tommy Farrell. Detail about finace options were made clear and the offer of extended car warranty was explained very well. More
Tommy worked with me very hard to make sure I got the truck I wanted with all the options that I wanted. Even though an honest mistake was made by both us, as to an option, Tommy took care of it. Def truck I wanted with all the options that I wanted. Even though an honest mistake was made by both us, as to an option, Tommy took care of it. Definitely work with Tommy. He is a great guy, and he really know his stuff. More
I was looking at new Trucks Ford/Dodge/GMC this past weekend. I had the opportunity to visit Tomball Dodge and meet Sales Consultant Tommy Farrell. Tommy has the best attitude of any Sales Consultant I weekend. I had the opportunity to visit Tomball Dodge and meet Sales Consultant Tommy Farrell. Tommy has the best attitude of any Sales Consultant I have ever met. He set me at ease and took the time to listen to what I needed. I did not buy a vehicle from Tomball Dodge (Inventory very extensive), but I will visit the Dealership again. More
After visiting a few other dealerships I thought they were all the same. I found out differently when I visited Tomball Dodge Chrysler Jeep. The friendliness of the staff was second to none. Even though were all the same. I found out differently when I visited Tomball Dodge Chrysler Jeep. The friendliness of the staff was second to none. Even though I wasn't sure what model I wanted I didn't get the "hurry up and decide" treatment or the "You're wasting my time" treatment I got from other places. I got the "take your time and get what's right for You" treatment which was really refreshing. My sales person spent a lot of time with me and taught me a lot about all the models I was interested in. All my questions were answered directly and without hesitation which I really appreciated. The best part was I never felt any pressure like I did at every other dealership I have visited. I haven't bought my new car yet because I'm not quite ready but when I am I'm definitely going back to Tomball Dodge Chrylser Jeep. More