Tomball Dodge Jeep Chrysler

In the process of buying a Wrangler Unlimited, I contacted several dealerships about price, availibility. When I contacted Tomball Jeep, my internet inquiry was responded to by Ron Thompson, Interne contacted several dealerships about price, availibility. When I contacted Tomball Jeep, my internet inquiry was responded to by Ron Thompson, Internet manager. I told him what i was looking for and wanted his best price. He sent me a quote that my computer would not open and I informed him so. I asked him to just give me a price in an E-mail, never recieved it. After he asked what I was looking for a third time and telling me , typically the customer makes an appointment, comes in and we look for a vehicle! Really? From the Internet Manager? Not very Professional in my opinion! More

WOW....WERE TO START! I HAD SUCH A BAD EXPERIENCE OVER AT FRED HAAS NISSAN I AM GLAD I STOPPED BY TOMBALL DODGE. BEST CAR BUYING EXPERIENCE EVER! JONATHAN FRANCO IS AMAZING. I JUST BOUGHT A CHRYSLER 200 FROM FRED HAAS NISSAN I AM GLAD I STOPPED BY TOMBALL DODGE. BEST CAR BUYING EXPERIENCE EVER! JONATHAN FRANCO IS AMAZING. I JUST BOUGHT A CHRYSLER 200 FROM HIM. HE IMMEDIATELY GREETED ME AS I WALKED OUT OF MY CAR. I TOLD HIM I WAS LOOKING FOR A SMALL CAR. HE IMMEDIATELY DIRECTED ME TO THE 200. HE IS VERY KNOWLEDGEABLE ABOUT HIS PRODUCT, BY THE TIME I KNEW IT I WAS DRIVING OUT WITH MY NEW CAR. THANK YOU....THANK YOU....THANK YOU JONATHAN AND TOMBALL DODGE. WILL DEFINITELY DO BUSINESS AGAIN HERE. :-) More

jJohnathan met us at the curb and within a couple minutes we were already test-driving the pre-owned unit we had come to see. When I expressed disappointment that an option I desired wasn't on the car, he pr we were already test-driving the pre-owned unit we had come to see. When I expressed disappointment that an option I desired wasn't on the car, he priced adding the option to make sure I was happy with the purchase and that the car was right for me. More

This is our 4Th truck we have bought from Tomball Dodge and one from Tomball Ford in the past 5 months. I have a great experience buying here with no pressure to buy but just given help to find the truck and one from Tomball Ford in the past 5 months. I have a great experience buying here with no pressure to buy but just given help to find the truck I needed and also spending as much time with me to make sure I was well informed about the type of truck I needed. Every one at both Dealership's were more than willing to go that extra mile to help me. My next truck will be from Tomball Dodge or Tomball Ford. The sales person who sold me the truck was off the day I came in to get the truck and Jonathan helped us just like he had been working on the deal from the start. I am a Service Manager for a Tractor Co and If we could get our dealers to give service like your team gives my phone would not ring half as much as it does now. Thanks for the great Service Guys. More

I started my car shopping and drove every car in the price range I was looking for. I drove the Taurus, Camry, Chrysler 300, Sonata, Genesis, Impala, Maxima, even the Cadillac. I took 2 weekends d price range I was looking for. I drove the Taurus, Camry, Chrysler 300, Sonata, Genesis, Impala, Maxima, even the Cadillac. I took 2 weekends driving these cars. I ended up with the Chrysler 300. Tomball Dodge was on the 1st weekend that I started looking and I was up front with Chris. He didn't pressure me at all. After I had made my decision I called Chris and came right up and made the purchase. He was very professional and knowledgeable. After all the dealerships I went to I was treated the best at Tomball Dodge by Chris. I would recommend anyone to go and ask for Chris. Claudia More

Chris was very helpful in getting me where I needed to be on the payments. He also stayed in touch with me through the whole process. I would buy from him again! I would have liked to got the price down a li on the payments. He also stayed in touch with me through the whole process. I would buy from him again! I would have liked to got the price down a little more but overall am pleased. More

Horrible service from day one! No one talked with me the 1st time I went so 30min later I left. I came back weeks later bought a car and that was a nightmare ! I called 14times requesting info on my purch 1st time I went so 30min later I left. I came back weeks later bought a car and that was a nightmare ! I called 14times requesting info on my purchase and nothing! I even called back 2 months later and wanting info on a viper 100k car that is and nothing , so u bought a rare 2011 z06 carbon fiber corvette for 110k from parkway Chevrolet ! To this day I' haven't received my car papers or anything I signed! Bad service from the get go and even worst after they received there money ! More

Leandre was an awesome salesman. He knew the vehicle that we were inquiring about and explained everything in detail. He worked with us to accomplish our goal. He was friendly and very personable. I would re we were inquiring about and explained everything in detail. He worked with us to accomplish our goal. He was friendly and very personable. I would recommend him to our friends, co-workers and family members. My husband and I love the new 2012 Dodge Journey. You get so much for the price and it drives so smoothly and is so comfortable. I know in the future we will definitely come back to Tomball Dodge because they treat you like family and we will for sure ask for Leandre. The financial rep, Keston, was great. He thoroughly explained the process and made sure we were comfortable with what we were financing and got the best rate for us and kept our payments where we wanted them. He made us feel like family as well and even gave me a hug when we left. These guys are awesome and we truly appreciate the great experience they gave us!!!! You are the best Leandre & Keston!!! Tony & Wendy Pugh More

This past Saturday I dropped by the dealership to look at the 2012 Jeep Wranglers and get some hands on experience with them. I had already "built" my own Rubicon on the Jeep website and pretty much had thi the 2012 Jeep Wranglers and get some hands on experience with them. I had already "built" my own Rubicon on the Jeep website and pretty much had this model in mind. I was approached by LEANDRE LIGGINS who was extremely personable and knowledgeable about the vehilces. I drove a used model and then a 2012. In our conversation about why I wanted a Jeep, Leandre uncovered that I really did not need a Rubicon and that I would be much happier with the Sport verson. To be honest he is right. I don't want to go rock climbing or do any of the other extreme things a Rubicon can do. I did not leave the dealership with a new Wrangler that night as I am not ready to purchase. I do have my heart set on a color that is difficult to come by. Once everything is right to make the purchase I will return to this dealership to purchase from Leandre, and only Leandre. I was driving to my parents house on Monday and happened by another Jeep dealership. On a whim I stopped just to see if they possibly had vehicle the color I wanted. As soon as I got out of my truck a salesman almost attacked me and tried to put the full court press on me to buy one of their vehicles. I politely asked if they had Dosier colored vehicle, specificaly the Wrangler. He had to go inside to see if they did (they only had 3 Wranglers on the lot). He allowed me to walk all the way arcoss the lot and back before he came out of the building with a partial brochure and proceded to tell me the color I was looking for was stone grey. It took all I had to not laugh in his face. He was looking at the 3rd rock down on the stack. I did tell him that he need to know the vehicle a little better and that "I required a salesman who knew what he was talking about, more like Tomball's Leandre." Terri Deborah More

Hidden prices galore! We were charged extra for the following dealer installed items, despite not having any desire for any of them: - Mopar Electronic Vehicle Tracking System (EVTS) - $599 - VIN e following dealer installed items, despite not having any desire for any of them: - Mopar Electronic Vehicle Tracking System (EVTS) - $599 - VIN etched windows - $599 - Interior and Exterior protection - $595 In fact, we were told that the EVTS would be included in the price of the vehicle and would not be charged. Turns out, we were charged, and the salesman flat out lied to us when we confronted him about this charge two days later. Lies, lies, lies- that's what this dealership specializes in. We were never informed of the VIN etching or the Interior/Exterior protection until we sat down in the finance office. We didn't know that we would have to pay for either of these until we had time to sit down and review the contract the next day (the dealership was closed by the time we got to the finance office, so we were rushed out the doors after each piece of paper was shoved in front of us to sign). Will NEVER do business with them again in any capacity. Would not recommend them even to my worst enemy. Dishonest, unfair, and pushy. Tomball Dodge, you should be ashamed. More