Tomball Dodge Jeep Chrysler

Worst customer service in service center ! Went in for 2 jeep recalls. Rudest men working there , including the service director Patterson and Wheeler who tried to impersonate the actual manage Went in for 2 jeep recalls. Rudest men working there , including the service director Patterson and Wheeler who tried to impersonate the actual manager.If you are a woman , make sure you bring your dad , brother , boyfriend, husband , or some Man so you get treated with respect at this place !!!! Also the shuttle will run late , when promised a rental , make sure you don't have GEICO ins... or you'll have to go offsite to rent the car due to their policy which they do not mention! And they are likely to cause more damage to your jeep . Now my horn won't work because when they replaced the clock spring and airbag , they messed up my horn . They are not at all helpful. Not even when you involve Chrysler corporate . They are rude to them as well ! I've never experienced such horrible service at a dealership ever !!!! More

No pressure sales! Awesome experience! Highly recommend Andres. So happy with my vehicle and the whole buying experience. Couldn’t have been better. The no pressure Awesome experience! Highly recommend Andres. So happy with my vehicle and the whole buying experience. Couldn’t have been better. The no pressure sales was a pleasant surprise too. More

Service on RAM Truck Worst service I have ever had. Did not call when supposed to or return calls. I tried to speak with service manager (Paul) and Julie (Director of Cust Worst service I have ever had. Did not call when supposed to or return calls. I tried to speak with service manager (Paul) and Julie (Director of Customer Service) after Service Adviser did not return calls or call when he said he would, and never received a call back. On top of that, I had call from customer care survey person who left message for me to please call them about my survey I left, so they could make it right! Not to my surprise I have called three times and left message, to never get a call back They had my had my truck for two weeks while working STAR case with Chrysler. Basically had one communication per day. This was to find two electronic modules on my air conditioner. All I asked was to provide me a loaner car or rental while they worked the case. That would have made it right, but the dealership nor Chrysler, would do it. Don't get me wrong I love my Ram, but because of this I will probably never own another Chrysler product. It was just too painful of an experience. Oh forgot to mention, during that time my change holder in my console disappeared also. Did not bother to call them on that. More

Horiable very horiable Bought a 2012 challenger used from them. Have been promised that my scratched rims would be fixed and repaired and the driver side door handle will be Bought a 2012 challenger used from them. Have been promised that my scratched rims would be fixed and repaired and the driver side door handle will be replaced it has been over a year and still nothing all they do is lie to get a sell. Don’t trust them for anything. Very horiable service More

Buying Experience Ed Sanchez is exceptional. One we explained what we were looking for, he showed us only what we asked for. Was very attentive throughout the whole pro Ed Sanchez is exceptional. One we explained what we were looking for, he showed us only what we asked for. Was very attentive throughout the whole process. Will go to this dealership and sales person for any vehicle purchases. More

Great experience Tomball Dodge was a top notch operation from start to finish. Thank you Ashley Overbrook for taking care of my issues (totally). And for saving me mon Tomball Dodge was a top notch operation from start to finish. Thank you Ashley Overbrook for taking care of my issues (totally). And for saving me money. More

Service help I was not a regular customer. Very helpful and good service. Saved me money and got me back on the road in a reasonable time. I was not a regular customer. Very helpful and good service. Saved me money and got me back on the road in a reasonable time. More

Purchased New truck They did a great job working with me on my trade and also the finance . They also followed up to verify there are no issues. They did a great job working with me on my trade and also the finance . They also followed up to verify there are no issues. More

Surprisingly Superb Typically avoid dealerships but needed recall service. Service advisor was courteous and professional. Felt welcomed and respected. To save myself ano Typically avoid dealerships but needed recall service. Service advisor was courteous and professional. Felt welcomed and respected. To save myself another errand to run decided to add oil change. Entire process went smoothly and experience was pleasant. Will consider returning for maintenance service. More

Ed Sanchez Excellent Service Salesman Ed Sanchez was great to work with. He's our guy and we will be back to purchase a Chrysler 300 and a Jeep Salesman Ed Sanchez was great to work with. He's our guy and we will be back to purchase a Chrysler 300 and a Jeep More