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Toms River Volkswagen
Toms River, NJ
146 Reviews
Your time is valuable and that is why we offer an array of online tools for car buyers and lessees. Let our dealership give you the Toms River Certified experience. While on our website please feel free to contact us at any point if you have any questions. That is the best way to see how Toms River Volkswagen is just for you. We look forward to seeing you soon!
Our New Jersey VW dealership is a great place to browse as you are searching for NJ car dealers.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 146 reviews
September 17, 2013
Great experience -drove from Bergen County. These guys made us feel at home and worked with us insuring our satisfaction. Thanks to Mike and his manager Mike!! made us feel at home and worked with us insuring our satisfaction. Thanks to Mike and his manager Mike!! More
by Cinditt58
Employees Worked With
Mike Mafosky
August 15, 2013
I had a very specific car I was looking to purchase, the dealership did not have the car in stock. I asked if they could get it, they were unwilling to go outside of their normal search area. I then broad dealership did not have the car in stock. I asked if they could get it, they were unwilling to go outside of their normal search area. I then broadened my criteria for the new vehicle. They said they could get the vehicle in three (3) days, I said ok and put down a $500 deposit. Five days later I still did not hear anything about the vehicle. I called back mid-day on the 5th day to get an update, my phone call was not returned until 9pm that evening saying that he did not have an update. He said he would speak to the general manager and get back to me by mid-day the following day, 2pm rolls around still no return phone call. I called up my sales rep. once again, he proceeded to tell me that the car had not been ordered because they needed my signature on a document in order to place the order for the vehicle. He then proceeded to tell me that the manager would call me back in 1/2 hour; he did not. I waited nearly two (2) hours. Nothing. I would stay far away. More
by unhpycust
July 25, 2013
My wife was quoted a price over the internet for a new Jetta, with manual transmission. We drove the 50 minutes to this dealer, took a test drive in an automatic and were ready to sign papers if they coul Jetta, with manual transmission. We drove the 50 minutes to this dealer, took a test drive in an automatic and were ready to sign papers if they could get us the manual transmission and was told it was at another dealer 20 miles away by our salesperson Steve. The finance manager than tried to double charge us for destination/delivery which was included in the quoted price and was in writing that he didn't want to read, so he told us that was his final price and we left. Got home and received a phone call from the internet salesperson and relayed our concerns on to the Sales Manager. He called us and told us that it was included and that the Finance Manager was incorrect and asked if we could drive back the 50 minutes to sign papers. We asked if the car was going to be on the lot and he asked if we signed papers that day he would take another $100 off the price and fill the tank of the new vehicle and my vehicle and we could pick the car up the next week. So we drove back up there with our 3 kids and signed papers. The day before we were to pick up the new car, my wife called our insurance agent to make sure they had been contacted about the new car and that we were good to go. She had heard nothing so they than proceeded to call the dealership to get info. The salesperson Steve, said the car was not there yet, but when it did he would call. The day of pick up, my wife called the Sales Manager to make sure that the vehicle was going to be there, since the salesman was very nonchalant about it. He checked and than informed us that the car we wanted was not available and they could not get us one. So, they sold us a car they couldn't get and wasted a day of our time. We were offered an automatic model if we of course paid more, but we ended up passing and discontinuing our relationship with this dealer. Overall this was the worse buying experience of a big ticket item that I have ever had. I believe lack of experience and training was a big culprit in this situation. I will say that Jay the Sales Manager did try and help us the best he could. More
by acenorm
Employees Worked With
May 21, 2013
Everyone was extremely friendly and knowledgeable. Bill was super friendly and energetic. He made the entire experience an interesting and smooth one! I would definitely consider buying from them again! was super friendly and energetic. He made the entire experience an interesting and smooth one! I would definitely consider buying from them again! More
by j72989
May 02, 2013
I was very satatisfy with dealing with World Volkswagon, Jaime made the experience of buying by daughter her first car great and exciting. Jaime was patient going over the car in detail with my daughter an Jaime made the experience of buying by daughter her first car great and exciting. Jaime was patient going over the car in detail with my daughter and I. Everyone we dealt with was friendly and kind. I love the car so much I want one for myself. More
by nikki18
April 24, 2013
The saleman as well as the manager were wonderful! I was incredibly difficult to deal with as I waivered for days on my decision. They were proactive, understanding and patient. I have purchased no less tha incredibly difficult to deal with as I waivered for days on my decision. They were proactive, understanding and patient. I have purchased no less than 20+ cars in my lifetime and this was by far the best experience I have ever had with a dealership. I will be sure to recommend this them to all of my friends and family More
by Senglish20
April 22, 2013
Jason was amazing. He helped us out with everything that he possibly could and gave us the best deals. He was so good that we went back the following week and bought another car from him! The whole experien he possibly could and gave us the best deals. He was so good that we went back the following week and bought another car from him! The whole experience was very pleasant, I would recommend him to anyone. More
by lindsayl30
April 16, 2013
Bill , Made me feel at home in the dealership ,they worked with me to get me the price i was comfortable with, they were all very helpful .I will purchase another car there. Happy customer worked with me to get me the price i was comfortable with, they were all very helpful .I will purchase another car there. Happy customer More
by danmicsam
April 13, 2013
We purchased our VW Golf from World VW in Toms River. Our Salesman, Bill Sherman, was extremely knowledgeable, helpful and professional. He was the deciding factor that made us purchase at this dealirsh Our Salesman, Bill Sherman, was extremely knowledgeable, helpful and professional. He was the deciding factor that made us purchase at this dealirship. More
by BnB57spray
