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Tonkin Gladstone Hyundai

Gladstone, OR

4.6
1,089 Reviews
In the heart of Milwaukie, OR, just 10 minutes from downtown Portland on McLoughlin Boulevard, we have an expansive selection of new Hyundai cars and crossovers as well as a great inventory of used and certified pre-owned vehicles. Of course, we also offer competitive auto financing, and have all your auto service and maintenance needs covered. We serve the following towns and cities: Milwaukie, Portland, Vancouver WA, Gresham, Hillsboro, Beaverton, Newberg, Oregon City, Happy Valley, Sunnyside, Tualatin, Tigard, Seattle, Tacoma, Olympia, Eugene, Salem, Bend, Medford, and beyond!
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19300 SE McLoughlin Blvd

Gladstone, OR

97027

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Showing 1,089 reviews

August 25, 2023

When i brought my Elantra in for the 15000 mile oil change they noticed the radiator had a crack in it. They ordered the parts and set up another appointment and everything went fine. I am happy with t More

by RANDYRRK
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Shipman
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jesse Salazar
Aug 28, 2023 -

Tonkin Gladstone Hyundai responded

Randy, we're glad to know our team at Tonkin Gladstone Hyundai was able to spot and fix the issue with your Elantra. We thank you for trusting us with your vehicle's maintenance and look forward to seeing you again for another simple, easy, and fun experience!

August 25, 2023

Mehdi Jamil was wonderful and worked with us kindly and patiently. It was significantly more than we planned to pay. It is a great car and I am excited and hopeful it will meet our needs nicely. The fin More

by PAULARCASNER
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Will Heredia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mehdi Jamil, Dane Walen
Aug 28, 2023 -

Tonkin Gladstone Hyundai responded

Paula, it's great to know that Mehdi and our team at Tonkin Gladstone Hyundai could assist you in finding the right car. We appreciate your understanding about the late hours - we're always ready to go above and beyond for our customers! Enjoy your new ride!

August 24, 2023

Friendly staff and prompt service during my visit. Always a good experience when coming in for service. I do not like having to leave a minimum of 15 words for my review. More

by Ples B
Recommend Dealer
Yes
Employees Worked With
Thien
Aug 24, 2023 -

Tonkin Gladstone Hyundai responded

We're ecstatic to know you've had consistently good experiences with our service at Tonkin Gladstone Hyundai! We appreciate you taking the time to leave your feedback and look forward to your next visit!

August 24, 2023

Took my car in to get fixed. The customer service was very friendly, and they diagnosed the problem quickly. After ordering the part I took my car back to get fixed, and they sai More

by HMSIROKY
Recommend Dealer
No
Employees Worked With
NA
Aug 24, 2023 -

Tonkin Gladstone Hyundai responded

I'm sorry to learn about the inconvenience you experienced with us. We aim for efficient and accurate service so it's disappointing to know we didn't meet that expectation this time around. If there is anything more you'd like to discuss or if we can assist in any way, please don't hesitate to reach out directly. Thank you, John Shipman - Service Manager - 503-258-5730

August 24, 2023

John and the entire service department were remarkable. We were so impressed that, when it's time to buy our next Palisade, we're coming here from Arizona to buy it. More

by 2BYBEE
Recommend Dealer
Yes
Employees Worked With
John Shipman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 24, 2023 -

Tonkin Gladstone Hyundai responded

We're delighted to know that John and our service department left such a positive impression on you at Tonkin Gladstone Hyundai! We look forward to welcoming you back when it's time for your next Hyundai Palisade. Safe travels!

August 23, 2023

10 am appt for oil change Dropped off car at 9:45 and waited. At 11:00 I asked status and was told 30 minutes. Car done at 11:40. Inspection suggested injector service?? Also rear brakes ( no percent or More

by ERIC.SMITH5
Recommend Dealer
No
Employees Worked With
John Shipman
3.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 23, 2023 -

Tonkin Gladstone Hyundai responded

Eric, I'm sorry to read about your recent experience. We aim for transparency and efficiency in our service department, so it's concerning to see we've missed the mark here. Your feedback is valuable as it helps us improve our services. If you're open to discussing this further, please reach out directly at your earliest convenience. Thank you, John Shipman - Service Manager - 503-258-5730

August 23, 2023

The personnel is wonderful, however the waiting room is just not what I expect from a dealership. Build a waiting room that makes your customers feel special. Frankly, I'm used to a Lexus waiting room. More

by EDRUSSO
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
John Shipman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 23, 2023 -

Tonkin Gladstone Hyundai responded

We appreciate your feedback and understand the importance of a comfortable waiting area. We're always looking for ways to improve our customer experience at Tonkin Gladstone Hyundai. Thanks for bringing this to our attention!

August 22, 2023

Henry was a tremendous help in all aspects. He made the buying process easy and fun. I will highly recommend him to anyone interested in a Hyundai! More

by RAKill
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Henry Feoktistov
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ali Geramimafi
Aug 22, 2023 -

Tonkin Gladstone Hyundai responded

It's great to know that Henry made your buying process easy and fun at Tonkin Gladstone Hyundai. We appreciate the recommendation! Enjoy your new ride, and drive safely.

August 22, 2023

My experience was top notch. Logan was amazing to work with and he is a great young man. Congratulations on having such a great young man working for you. More

by Cbric10
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Will Heredia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dane Walen, Logan Lapine
Aug 22, 2023 -

Tonkin Gladstone Hyundai responded

We're so glad to know you had a top-notch experience with Logan at Tonkin Gladstone Hyundai! We appreciate your kind words and we'll be sure to pass them along. Thanks for the review!

August 21, 2023

The purchase of our Santa Fe went very well. Jesse was super helpful and went above expectations to secure the model and co and maintenance lor we wanted. Will and Ali were great to work with an More

by faypainting
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Will Heredia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ali Geramimafi, Dane Walen, Jesse Salazar
Aug 22, 2023 -

Tonkin Gladstone Hyundai responded

We're so glad to know that Jesse, Will, and Ali were able to assist you in finding the perfect ride here at Tonkin Gladstone Hyundai. We appreciate your feedback and hope you're absolutely loving the new Hyundai Santa Fe!

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