Tonkin Gresham Honda

Don was incredibly friendly and genuine. The overall experience was fast, smooth, and convenient. Would recommend to anyone, and would definitely use them again. Thanks guys. experience was fast, smooth, and convenient. Would recommend to anyone, and would definitely use them again. Thanks guys. More

As a first time Used Car Buyer, at least it was the first time I went to an actual lot, I received the care and attention immediately that I needed. Our personal attendant was well informed and helped us re time I went to an actual lot, I received the care and attention immediately that I needed. Our personal attendant was well informed and helped us revise our plan several times over before we signed a deal. Thank you Tonkin Gresham Honda! We'll be back! More

From the moment I stepped onto the lot Don approached in a very informative friendly way. He was open to all my questions and had the answers to what I needed to know. When I told him what I was looking for a very informative friendly way. He was open to all my questions and had the answers to what I needed to know. When I told him what I was looking for and why...he listened and did not try to push any "extras" that I explained were not required. Paul was also very helpful in understanding the price difference and Nick was quick and business oriented. I will highly recommend this dealership in the future and refer most if not all individuals to Don Roessel as he , from the moment I contacted him responded quickly and efficiently and most importantly...he identified my needs and was very personable. I did not at any time with him feel like I was being "sold". Don deserves a promotion!! Give this guy huge kudos! One more thing...he although does not have any children...treated my family as though they were just as important in service and so did most employees at the dealership. More

Don worked with me for over 2 weeks to find a car that met all of my wants. He stayed very late to meet me, due to my work schedule. He had everything ready for me when I arrived. Mike handled me getti met all of my wants. He stayed very late to meet me, due to my work schedule. He had everything ready for me when I arrived. Mike handled me getting me a new key with ease. He worked me in to the shops schedule and gave me a loaner car to use. More

DO NOT SHOP HERE!!! THIS STORE HAS NO INTEGRITY AND IS DISHONEST. Shopping at Gresham Honda is a horrible experience. Three days after purchasing a CRV, they called and said we had to pay another $500 DISHONEST. Shopping at Gresham Honda is a horrible experience. Three days after purchasing a CRV, they called and said we had to pay another $500. We had been driving the car, paperwork was complete but they said that an agreed upon discount did not apply. It was their mistake. They said they were sorry but needed more money. We were furious but wanted to distance ourselves from these “crooks”. If it were not for the mess that the paperwork was in, a pending loan, title changes, we would have returned the car. We were so very disgusted, that we coughed up the money in order to get out of there before we did something inappropriate. They make me sick. The problem was their error and they should have eaten the cost or at least offered some compensation. My regret is that in the heat of the emotion, we gave in to these disreputable practices! DO NOT FALL FOR THEIR LIES! More

This is the second car we have purchased from Gresham Honda and Don Roessel. We would recommend working with Don every time. He knows the cars inside and out; he can explain the Costco Auto Program whi Honda and Don Roessel. We would recommend working with Don every time. He knows the cars inside and out; he can explain the Costco Auto Program which is a great way to buy a car, and he worked with us to find the right car with all the accessories we wanted in a short amount of time. Great experience with Don and Jeremy, the finance manager, too! Thanks, Gresham Honda for focusing on customer service. We will be back! More

Went in to have service of our CR-V breaks with their July 20% Wednesday discount. What happened was they ran the bill up to where we really did not get any savings. Will we return, I don't think so July 20% Wednesday discount. What happened was they ran the bill up to where we really did not get any savings. Will we return, I don't think so. The next time we need service we will do alot more shopping before going to the dealer. As a result, I put my husband in the Hospital with a stroke because he was so upset with them on the phone. I watched the stroke happen. More

Don was the only on who contacted me by E-mail, phone and also regarding the Costco Program. He was amazing!! I come back in a second. Great service, informative, prompt, good follow through and just a ex also regarding the Costco Program. He was amazing!! I come back in a second. Great service, informative, prompt, good follow through and just a excellent experience. Cheryl Einerson More

We so appreciate the friendliness and effort of Cheri and Ian during our car buying experience. We did our research before entering, and knew what we were looking for, but still had lots of questions. Cher Ian during our car buying experience. We did our research before entering, and knew what we were looking for, but still had lots of questions. Cheri and Ian went the extra mile to answer all of our questions and research financing options. Overall, everyone was very friendly and upfront about all the details as we made our decision. I felt confident we had found a wonderful car for a great deal. More

Hi, I refuse to buy from this dealership due to one person only. Don Roessel. In my 25 years of buying new and used vehicles I have never met anybody as rude as him. I feel as though people in this ind person only. Don Roessel. In my 25 years of buying new and used vehicles I have never met anybody as rude as him. I feel as though people in this industry should remain professional and courtesy at all times. I simply asked about a particular used truck they had on the lot and questioned the price of it since it was listed above the actual KBB retail price. I never paid full retail price ever. Toyota or not ! Nor should anybody else. Don Roessel made a rude remark about thanking me for pointing this out and that the truck will be priced higher the next day. He mentioned he can ask and get away with higher prices. For this dealer to have someone like him to represent them is a total shame. I understand this is a for-profit business here, however integrity and boundaries must still be met. Way too many dealers with good quality service and exceptional courtesy to have to deal with someone like that. Now I want to point out, I am not against all Ron Tonkin dealers. We have bought 2 new cars from Tonkin Toyota along with a used one there within 3 years. My daughter has bought 2 new Kia's at Tonkin Kia within 3 years. I have bought 2 used trucks from the Chevy as well as the kia lot. So if you desire to buy from Tonkin Greasham Honda just stay away from Don. He will want you to pay more than the vehicle is actually worth. This may have been a one time thing here, But sometimes it only takes one time..... More