Tonkin Gresham Honda
Troutdale, OR
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The dealership put a lot of pressure on me to buy the same day. When I found a car I liked and went to my bank I found out they had marked the car up so high that the bank would not finance it at the pr same day. When I found a car I liked and went to my bank I found out they had marked the car up so high that the bank would not finance it at the price they were charging. When I called them to tell them this the finance manager got impatient and said I just didn't want to spend the money. He also said "Nobody uses NADA to price cars"-even though I had just explained to him that my bank does. I purchased a car from another dealership two days later and it was priced within the NADA price with a reasonable mark up. I understand the dealership has to make money, but they shouldn't get angry with you when you catch them trying to rip you off. I will definitely tell my friends and colleague to stay away! More
I'd like to say that Bill Kruse was an exceptionally nice and knowledgeable sales person. I never once felt like I was being pressured to do anything I didn't want to. He really took the time to get to kno and knowledgeable sales person. I never once felt like I was being pressured to do anything I didn't want to. He really took the time to get to know me rather than just "walk away" while the paperwork was being worked up. Everyone there from the sales group to the service department guys and gals are top notch folks. Thank you for a pleasant experience. More
Last night we purchased another vehicle (our fourth since 2004)from Tonken Gresham Honda. This one was a used Tahoe. This was the third or fourth dealership we checked looking for an SUV. It was the end of t 2004)from Tonken Gresham Honda. This one was a used Tahoe. This was the third or fourth dealership we checked looking for an SUV. It was the end of the night and everyone still took the time to be helpful in getting us a good deal on the vehicle we wanted. The papwork was quick and thorough. We were even happier when they called today and had an additional key for us. Thanks again guys we love it and we will be back again I'm sure. More
I am always a happy customer when I go to Gresham Honda. I bought my new car there a year ago and that in itself was a pleasant experience. Everyone there is very helpful and seem to be happy in their emplo I bought my new car there a year ago and that in itself was a pleasant experience. Everyone there is very helpful and seem to be happy in their employment so it makes a nice environment to do business with. I ran into the salesman who helped me buy my car (over a year ago) and he even remembered me!!! More
Our search for a good use car was promted by the fact that our faithful Honda had been totaled in an accident the month previous. From the moment we alerted the agency of our interest in seeing a partic that our faithful Honda had been totaled in an accident the month previous. From the moment we alerted the agency of our interest in seeing a particular car, the good experience began with Jim making contact with us. He offered to bring the car out for us to see as we lived a distance from the agency. But we decided to make the drive out. On arrival at the agency we were greeted warmly and directed to Jim. After some introductory remarks, Jim soon introduced us to Mark whom was thought to be a good fit for us. The car that we had asked to see was waiting for us as well as an other car which was thought to be a good fit for our needs also. Mark was very thorough and patient with us as we considered the pros and cons of the 2 cars and during process of decision since we had a very restricted budget guideline. To help in the decison BJ offered for us to take the car home for a test drive. This was very heelpful. the next morning we returned with the desire to purchase the car and the whole team there at Grshman Honda worked well with us to make that happen. We are very grateful. What a wonderful ending to a horrible accident experience. More
Tonkin has always given my husband and I great service from finding the right car to service on our vehicles. We would never go anywhere else as we are in service oriented business ourselves and we appre from finding the right car to service on our vehicles. We would never go anywhere else as we are in service oriented business ourselves and we appreciate the extra mile Tonkin goes to making sure we are satisfied. We always recommend Tonkin. More
Gresham Honda has the absolute greatest service center that I have ever dealt with in my life. No one compares with Gresham Honda. Friendly and honest service reps that go out of there way to work around that I have ever dealt with in my life. No one compares with Gresham Honda. Friendly and honest service reps that go out of there way to work around your schedule. When I take my CRV in for service I know that the job will be done right and they NEVER try to get you to have things done that don't need doing. If you own a Honda and need to service your car I would highly recommend Gresham Honda. They are the best service department I have ever in my whole life dealt with. If you want honesty and quality work go to Gresham Honda. If you don't care about honesty and quality take it anywhere else and thats what you'll get. More
It was easy to make an appointment at a convenient time. I was met by Mark with a smile and greeting after which we did the necessary paper work. We discussed expectations for the vehicle to be ready, agre I was met by Mark with a smile and greeting after which we did the necessary paper work. We discussed expectations for the vehicle to be ready, agreed on a time and a phone call to be certain it was ready before I went to pick it up. Mark called me when it was ready (and within our time frame). I went to pick up the vehicle, was met by Mark and I signed the prepared paper work and I was off. As usual, it was a good experience and the vehicle problem was eliminated. Thanks for a job well done. More
Our salesman Bill was very friendly,professional and knowledgeable. My husband and I never once felt pressured to purchase the car. We had previously been to another neighbor dealership and your deale knowledgeable. My husband and I never once felt pressured to purchase the car. We had previously been to another neighbor dealership and your dealership exceeded that one by far. We were very happy with our purchase and will be back in the future to purchase a car from Bill again. More
THE SERVICE I RECIEVE AT THIS LOCATION IS FANTASTIC THE SERVICE GUYS ARE ALL VERY FREINDLY , KNOWLEDGEABLE -I LOVE THE SERVICE I RECEIVE- I DON'T TAKE MY CAR ANY PLACE ELSE . THEY ARE ALL WONDERFUL SERVI SERVICE GUYS ARE ALL VERY FREINDLY , KNOWLEDGEABLE -I LOVE THE SERVICE I RECEIVE- I DON'T TAKE MY CAR ANY PLACE ELSE . THEY ARE ALL WONDERFUL SERVICE PEOPLE VERY NICE ANY QUESTIONS I MAY HAVE I CALL THEM AND ASK AND THEY ARE ALWAYS VERY HELPFUL. THANKS GUYS AT HONDA ON STARK More

