Tonkin Gresham Honda
Troutdale, OR
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My Insight's rear right window seal had come loose and was waving in the wind. I called Gresham Honda, Geoff answered, and I asked if I could swing by to see what needed to be done. He said yes, so off was waving in the wind. I called Gresham Honda, Geoff answered, and I asked if I could swing by to see what needed to be done. He said yes, so off I went. I arrived and Geoff popped out as soon as I pulled up. He looked at it, then asked Shane to look at it to see what needed to be done. Shane looked at it, said he could fix it. I said, how 'bout today? We chatted for a sec about when I could come back, it'd have to be in the afternoon, ...(everyone hates coming back right?) and then Shane pulled out his screwdriver, loosened a screw, put the whole thing back in and said "there you go!" Now that is SERVICE, kind, easy going and professional. I told them both, "I'd hug you, but I don't think it would be appropriate!" So here's my written hug, thank you gentlemen, for your help. Life's been a little difficult for me these last few months, and a little thing like that just lifts my spirits. Best to you and see you soon. Susannah More
This was my second purchase from this dealership and there are many reasons for this decision... Tonkin Gresham Honda is the only dealership that I recommend to my family, friends, and clients. 2 years there are many reasons for this decision... Tonkin Gresham Honda is the only dealership that I recommend to my family, friends, and clients. 2 years ago when I made my first purchase till current this is my "go to" place for all of my service and parts questions as well. From my salesman Eun Kim with his" eager to please" attitude, to Nick Patorey's "cater to client needs" ethics, and Mark in service's knowledge I can assure you that this form of customer service is a standard for Tonkin Gresham Honda and I am completely confident that you will have a similar experience. Thank You to all of the staff members that have made and continue to make a positive experience for me as soon as I enter the building. Keep up the great work!! Proud 2011 Honda Accord Owner, Stephanie W. More
From the moment we walked into the dealership, Jeremy (Sales) made us feel like old friends. It made this experience very easy and pain free. All the people we associated with at the dealership listened (Sales) made us feel like old friends. It made this experience very easy and pain free. All the people we associated with at the dealership listened to our needs for a car and followed through on their promises. We will be sure to recommend Gresham Honda to all our friends and family! Our daughter bought a new car just 5 days before we did too!!! Thank you for all you did for us! More
From the moment we entered the lot the service was great, Josh Dawson was helpful, undemanding, knowledgeable and understanding of our needs. He patiently took us through our options and waited while we dis Josh Dawson was helpful, undemanding, knowledgeable and understanding of our needs. He patiently took us through our options and waited while we discussed which direction we wanted to go. At critical stages he graciously removed himself from the conversation to give us some privacy and we never felt pressured to give an answer. When the time came for the negotiations Josh handed us off to Jeremy but stayed in the group and joined in the conversation if necessary. Jeremy Baumgartner handled the negotiations professionally and without drama. He spelled out the different options, waited for our response and at no time did we feel pressured to "hurry up and make a decision". The vehicle was clean and ready to drive off the lot in a reasonable time period. Excellent customer service throughout the visit. We have purchased 3 vehicles from Ron Tonkin and been have responsible for referring 2 other families to Ron Tonkin dealerships which resulted in new car purchases within the last two years. Thank you for a pleasant experience. More
I showed up for new windshield wipers on the used Honda Civic I recently purchased from a family member. I'll be moving to Gresham soon and wanted to find a dealer service in the Gresham area. Geoff greete Civic I recently purchased from a family member. I'll be moving to Gresham soon and wanted to find a dealer service in the Gresham area. Geoff greeted me and was so helpful,patient and effiecient. I am happy to return. More
As usual, great service, friendly and professional staff, comfortable waiting room. The only glitch was discovering, on the way home, that my hood hadn't been closed and latched properly - eeek! - but it al comfortable waiting room. The only glitch was discovering, on the way home, that my hood hadn't been closed and latched properly - eeek! - but it all ended well (hence, the "good" instead of "great" for quality of work). It was a small error, and the only one I've ever had anyone at Tonkin Gresham Honda make. The service department there always makes it easy and always makes it a comfortable experience. I absolutely recommend them. More
I LOVE THIS DEALER. I have been to many dealerships on my search for a great used vehicle. This dealer was able to get me in a car that I love and get my interest rate lower than my last interest rate. my search for a great used vehicle. This dealer was able to get me in a car that I love and get my interest rate lower than my last interest rate. Randy the sales guy was very easy to work with and understood what obsticals I faced with financing. It was no pressure and instead of getting me into a vehicle they wanted for me (like most dealers I went to) he listened to my needs and let me choose something withing my means and that I love. My trade in was quite a wreck but as I laid out all the issues on the vehicle they were still able to help me. I was actually shocked. What I got from other dealers was no where near comparable. Jim was great with assisting me on the finance part. I was not intimidated nor had the fear of rejection. In fact, it turned out that my monthly payment turned out lower than what was anticipated on the first presentation. Jeremy was very well organized and finalized the deal quickly and with confidence. I have to tell you that I have no buyers remorse and got a car that I LOVE. Jim, Randy and Jeremy got a customer for life. It was a shock that they were actually "nice" and really listened and didn't pressure me. This was a rare experience that I have never had before when purchasing a car. I highly recommend this dealer to ANYONE buying a new or used vehicle. I cannot thank them enough for getting me in a safe and classy vehicle and something I love. More
Thanks to Geoff Walker and the staff at Gresham Honda, I immediately felt at home with my Honda. Everyone took care of my Honda with skilled professionalism and a genuine warmth and friendliness that far su immediately felt at home with my Honda. Everyone took care of my Honda with skilled professionalism and a genuine warmth and friendliness that far surpassed what I had experienced at a Honda dealership at a much closer dealership to me. I traveled 26 miles to Gresham Honda because it has a reputation of good service to the customer. Well worth the time and bother for good service! More
Am always very happy to bring my car in. Always have done a grest job. This is my second honda and i would recommend my friends to buy one. My next car will also be a Honda. Never have had any problems and a grest job. This is my second honda and i would recommend my friends to buy one. My next car will also be a Honda. Never have had any problems and is a very reliable car to own. A few of my family members also own honda vehicles and they are very happy with their's also. More
We've always HATED the "car buying" experience! Eddie (our salesperson) and Josh (our finance specialist) turned our usual horrible adventure into an extremely positive one. Eddie showed us vehicle Eddie (our salesperson) and Josh (our finance specialist) turned our usual horrible adventure into an extremely positive one. Eddie showed us vehicles that fit our criteria, explained our options and Josh worked very, very hard to get us the best financing he could. My wife and I are convinced that both Eddie and Josh created a "win win" situation for Tonkin Honda and us. Eddie and Josh are great assets to your organization. We will definitely recommend your dealership to friends and family. More

