Tonkin Gresham Honda
Troutdale, OR
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I found buying a car from Mark Morris to be a very positive experience. He was professional and very friendly. He also explained everything in a very clear manner. I also enjoyed being able to star positive experience. He was professional and very friendly. He also explained everything in a very clear manner. I also enjoyed being able to start the process online and speak with Mark several times before I went out to the dealership. More
I had an absolutely wonderful experience buying my new 2011 Honda Accord Crosstour at Gresham Honda. I, like most people, get anxiety at the thought of dealing with car dealers. I was ready to buy my new 2011 Honda Accord Crosstour at Gresham Honda. I, like most people, get anxiety at the thought of dealing with car dealers. I was ready to buy my new car and ready to battle with the dealer. I had originally tried a large HONDA dealer close to home in BEAVERTON (won't mention names, but you can figure it out!) but received the typical pushy salesmen who had little knowledge of the car they were trying to sell me! I decided to try Gresham Honda and I'm so glad I did. Jeremy Kuum is an outstanding sales manager. He was friendly and incredibly knowledgable about not only Honda but every vehicle we mentioned. I was never pressured or pushed. I felt completely confident and in power of my decisions and the negotiations were smooth and fair. They did not have the specific car I wanted (color, features, etc) in stock but quickly found one in the State and had it driven to the shop that night! When I returned to pick up the car, Jeremy spent time walking me through all of the features and made sure I understood them before leaving. My parents, who have purchased many new cars in their lifetime, were with me during the purchasing process and said they had never had a better experience. I would highly recommend Gresham Honda, and specifically Jeremy Kuum, for your next car purchase! More
We attended the Portland Auto Show last weekend looking for a new car with good gas mileage and looked at Kia, Ford, Chevy, Hyundai, Nissan, Mazda, Suburu in addition to Honda. There were alot of vehicles for a new car with good gas mileage and looked at Kia, Ford, Chevy, Hyundai, Nissan, Mazda, Suburu in addition to Honda. There were alot of vehicles and alot of pricing/mileage information to keep track of. From the beginning, we were blown away by the exceptional professionalim of Mr. Scott Wildman. Mr. Wildman was the only sales consultant that, during the course of the day, kept checking back with us, not to pressure but to see if he could answer any questions. His product knowledge and friendly, low key approach made us keep returning to the Honda booths. While the Honda was initially not our first choice, Mr. Wildman was key in making it our final selection and we absolutely love our new Honda Fit!! Also, Josh Jindrich, your finance specialist, was excellent, as well. He made the whole finance aspect of the deal easy to understand and patiently explained everything we needed to know. Thank you for giving us the ideal car buying experience. We will recommend you guys to everyone we know! More
Eddie and Jim turned a bad situation and a disappointed, grumpy customer into a win-win and a happy customer. They are professional, knowledgable, honest, courteous, patient and not pushy. I was given good grumpy customer into a win-win and a happy customer. They are professional, knowledgable, honest, courteous, patient and not pushy. I was given good advice and accurate, verifiable information. I ended up with a beautiful car at a fabulous price at an excellent finance rate. Buying a car is not my favorite activity, but these guys made it a pleasurable experience. I will be a repeat customer. I recommend them wholeheartedly. More
We went to Gresham Honda to buy a new 2011 CR-v. When we arrived we were greeted and helped very quickly by Jeremy. He asked what we were looking for and took us right to the CRVs. Unfortunately, they did arrived we were greeted and helped very quickly by Jeremy. He asked what we were looking for and took us right to the CRVs. Unfortunately, they didn't have one with all the features and color I wanted so they went and found one in another city (Spokane) and had it delivered on a truck to the dealership. When they finished adding the extra accessories I wanted, which they did in a very timely manner, they polished washed and waxed the car put it in the showroom on the floor with a giant red bow because it was my birthday. Jeremy then took us inside the car and went over all the features and accessories and how everything worked. Everyone was very helpful and made it a great experience and even better birthday. And i absolutely love my CR-V. More
I have purchased, as of yesterday, my 7th Honda from Gresham Honda. That should say it all!! If you want to be treated like royalty, no matter what kind of car you buy, go to Gresham Honda! I have bou Gresham Honda. That should say it all!! If you want to be treated like royalty, no matter what kind of car you buy, go to Gresham Honda! I have bought 6 new cars from a Fit to an Accord and 1 used Accord from Gresham Honda and have always been completely satisfied with my experience. I always begin with calling Jim Benbrook, he is always eager to help me and makes me a deal I can't refuse!! Even if I call or email and he is not available right then, he will have a salesman call me, so I am never left hanging!! Then this time I met Randy Mudica, who was very friendly and helped me thru the initial paperwork like a pro! Once I get to the dealership, out comes the red carpet!! The general manager, Scott Sidell, always comes down to see me and make sure every one is taking care of me! Randy then took me on some test drives and I decided on which one I wanted. Then Josh Jindrich in finance takes over and he is so knowledgeable and quick with his paperwork!! Within 2 hours I was driving out in my new car! I haven't met an employee there that I didn't like! They also are a kid friendly place. I took my little 3 yr old son and he got to play in their play room, as a mom this is a plus! Plus I always get a big hug from Scott and Jim, like I am family, before I leave! Can't beat that!! In days gone by, before using Gresham Honda, I had spent ALL day working a car deal....not any more! I HIGHLY recommend going to Gresham Honda if you want the BEST deal in town! I LOVE THOSE GUYS!! More
I have been taking my Honda's to this Dealership for the past 16 years. They have always been really friendly and honest about the maintenance that is required on my car. They have even worked with me so I past 16 years. They have always been really friendly and honest about the maintenance that is required on my car. They have even worked with me so I could get the most for my money when several thing needed to be done and I was on a limited budget. I recommend them to my friends who have all been very satisfied. More
I posed special problems for Tonkin Gresham Honda because I was working from far away: I live in Anchorage and could not personally meet anyone at the dealership until my wife and I arrived to pick up the ca I was working from far away: I live in Anchorage and could not personally meet anyone at the dealership until my wife and I arrived to pick up the car. Never mind the difficulties -- they made it easy. They helped with all the paperwork details, answered my questions fully and promptly, and walked me through the entire process at a distance. Mark Morris and the rest of the team always did exactly what they promised and more -- Mark even picked us up at the airport and drove us to the dealership when we arrived. The whole process could not have been more pleasant or efficient; I recommend this dealership heartily. I also love the vehicle. More
Negotiate price but didn't want accessories that dealer insisted were installed at port. Example: etching of glass for theft protection, decor package, weather protection package, door protective edge. Not insisted were installed at port. Example: etching of glass for theft protection, decor package, weather protection package, door protective edge. Note: No other Honda dealer condones this practice. Deposit given because of USAA pricing but selected car was supposedly sold after deposit give. Saleman let it slip that our selection was never on the lot to begin with and they were sorry for all the confusion. We were then told our second choice was now available but located north of Seattle (?). Problem now was this car had more accessories that we didn't want but were assured by the General Manager that we wouldn't be charge for them. Then we asked for the sales inventory and cost sheet from the dealer to arrange payment and the accessories we were told we wouldn't be charged for were listed. What had happen was some of the items on the original car weren't on this car but the price was the same. Just a little bait and switch, yes, the General Manager thought he was doing me a favor and told me so when he said he wasn't charging me $350 to have two drivers go pick up the car. This General Manager didn't stop here he even tried to play my wife against me but soon realized that was a lost cause when she wasn't the one purchasing the car. Normally buying a car is an interesting experiencing and I have bought three Acura's and five Honda's for my family, but this is the first and last time I'll use any of Ron Tonkin Auto Group services, New, Used, or Service. More
First time buying a new car here. I came down from Seattle to help my little sister buy a new car a few weekends ago and trade her older Chrysler in. We were ready for a difficult day, but it turned o Seattle to help my little sister buy a new car a few weekends ago and trade her older Chrysler in. We were ready for a difficult day, but it turned out much different. Several hours later we drove away in a 2010 Honda Civic LX, not stressful at all. We recommend Scott our salesman knowledgable about Hondas and very personable. Jeremy the sales manager negotiated fairly; make sure to bring your research with you. Josh the finance manager easy to work with. Our overall experience was excellent at this dealership and I would recommend them to any of my friends or family. I can't believe it but I even wrote a letter to the GM because I was so impressed with the service we received. In addition, my sister needed to bring her new car back to receive tinted windows this past week and Josh in finance made all the arrangements for her accommodating her difficult work schedule. So nice to know that my sister will be taken care of. Thanks Ron Tonkin for hiring good people. More

