Tonkin Gresham Honda
Troutdale, OR
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We drove 100 miles from out of town to pick up a Honda we had ordered from Ron Tonkin Honda. We had secured financing through our bank, and had a check ready to deliver and sign. When we arrived the sales ma had ordered from Ron Tonkin Honda. We had secured financing through our bank, and had a check ready to deliver and sign. When we arrived the sales manager dropped a credit application in front of us and said we needed to fill it out because of 9/11. We filled out our name, address, and license numbers, but refused to fill out financial information or sign the form, as it clearly said that by signing it we would be applying for credit. After refusing to sign they left us in the waiting area for an hour and a half before finalizing the purchase. Their treatment of us was rude, especially considering the time spent getting to the dealership and that we had a check ready for them.Avoid Ron Tonkin. More
My fiance and I were in the market for a Honda Fit. We called several dealers, and found one (Capitol Honda in McMinnville) who said they'd charge us $500 over MSRP. We were okay with that since the cars called several dealers, and found one (Capitol Honda in McMinnville) who said they'd charge us $500 over MSRP. We were okay with that since the cars are new, and popular. We had to wait a month for the car to arrive. Before it did they called and said we could only get the automatic ($800 or so more). We decided to call other dealers to see if we could get what we wanted. We made sure to grill all the dealers we called about any "extras" that they weren't including in the original quotes, and Tonkin Gresham said nothing. In fact they said they'd only charge MSRP, but also that they only had the automatic. $300 more is better than $800 more so we cancelled our other order, and went with them. When we went in they insisted we had to pay exhorbitant prices for "options" that weren't optional. Also they tacked on $450 of unnecessary anti-theft insurance, also not "optional." Sum total the price came in at about $1500 above MSRP. When we realized we were straight out lied to, we complained to the sales manager, Dennis Graham. He got so defensive that he actually began yelling at us. It was the most unprofessional, and dishonest behavior I'd ever experienced. My fiance was nearly in tears. If you want to be lied to and get yelled at then Tonkin Gresham Honda is the place to go. If you want to buy a car AVOID TONKIN GRESHAM HONDA like the plague! They were terrible! More
My parents bought a used car here, And albert helped them in a way that no other dealership has even come close to. <br><br>Albert did not hassle them one bit, He took theyr information over the internet a in a way that no other dealership has even come close to. <br><br>Albert did not hassle them one bit, He took theyr information over the internet and called them up and told them to come on down,<br><br>So they did, and albert showed them a list of vehicles that they are approved on, My parents picked the ride they wanted, and albert kept the payments and down payment Low where my parents asked them too.<br><br>The very next day my brother inlaw went into the dealership with me and bought a new(1 year old) used truck, and got the same FRIENDLY proffessional expieriance!!!<br><br>I would reccomend this dealership to ANYBODY in the portland area,<br>Especialy people with horrible credit! you truely dont have to pay 5 grand down at 600 a month for a used car!! <br><br> More

