Tonkin Hillsboro Chevrolet
Hillsboro, OR
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I made an appointment for routine service, everything was on time and efficient, they did what was requested, inspected the vehicle and made recommendations for the next service appointment. on time and efficient, they did what was requested, inspected the vehicle and made recommendations for the next service appointment. More
Very professional no high pressure sales I wasn't passed around during the sale. Jose was informed about the Trax RS and taught me how to use all the accessories included. I was also given a tour of the dea around during the sale. Jose was informed about the Trax RS and taught me how to use all the accessories included. I was also given a tour of the dealership. More
Cheryl went above and beyond in ensuring that our extended warranty was charged for our repairs. She spent over 90 minutes on the phone either on hold or speaking with someone who kept asking for unu extended warranty was charged for our repairs. She spent over 90 minutes on the phone either on hold or speaking with someone who kept asking for unusual documentation. She remained calm and professional throughout, and showed a level of patience that would rival a saint. More
I purchased a 2020 Chevy Tahoe for $38,000 from Tonkin Chevrolet, and from the very beginning, it had a serious issue—it would not hold air in the tires due to the chrome rims. Once I identified the pr Chevrolet, and from the very beginning, it had a serious issue—it would not hold air in the tires due to the chrome rims. Once I identified the problem, I brought it back immediately because this is a major safety concern. I was told the issue had been fixed. However, after being out of the country for two months, I returned to find two flat tires again—clearly, the problem was never properly resolved. The dealership then offered to buy the vehicle back for $33,500. I did not feel this was a fair price given what I originally paid, but I didn’t have the time to continue dealing with the situation and felt stuck accepting it. What’s even more concerning is that the same vehicle is now listed for $40,000 with the same rims that caused the issue in the first place. Selling a vehicle that cannot reliably hold air in its tires raises serious safety and legal concerns. This experience felt careless when it comes to customer safety and resolution. I would not recommend this dealership to anyone. More
