Tonkin Hillsboro Chevrolet
Hillsboro, OR
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Cheryl went above and beyond in ensuring that our extended warranty was charged for our repairs. She spent over 90 minutes on the phone either on hold or speaking with someone who kept asking for unu extended warranty was charged for our repairs. She spent over 90 minutes on the phone either on hold or speaking with someone who kept asking for unusual documentation. She remained calm and professional throughout, and showed a level of patience that would rival a saint. More
I purchased a 2020 Chevy Tahoe for $38,000 from Tonkin Chevrolet, and from the very beginning, it had a serious issue—it would not hold air in the tires due to the chrome rims. Once I identified the pr Chevrolet, and from the very beginning, it had a serious issue—it would not hold air in the tires due to the chrome rims. Once I identified the problem, I brought it back immediately because this is a major safety concern. I was told the issue had been fixed. However, after being out of the country for two months, I returned to find two flat tires again—clearly, the problem was never properly resolved. The dealership then offered to buy the vehicle back for $33,500. I did not feel this was a fair price given what I originally paid, but I didn’t have the time to continue dealing with the situation and felt stuck accepting it. What’s even more concerning is that the same vehicle is now listed for $40,000 with the same rims that caused the issue in the first place. Selling a vehicle that cannot reliably hold air in its tires raises serious safety and legal concerns. This experience felt careless when it comes to customer safety and resolution. I would not recommend this dealership to anyone. More
I was in from out of town and called last minute for an oil change and was able to get in within a half hour. Oil change was complete in less time than expected. The lady at the service counter was very oil change and was able to get in within a half hour. Oil change was complete in less time than expected. The lady at the service counter was very helpful and friendly. I have been very happy with their service and in fact I use this dealership rather than the one close to my home because I am so much happier with the service at Tonkin. More
The team I worked with were absolute professionals. They listened to what I needed and delivered above my expectations. Great price, without any hassles. Thanks to Christian and Jack! They listened to what I needed and delivered above my expectations. Great price, without any hassles. Thanks to Christian and Jack! More
I was first greeted with a handshake and a question on. Can I help you the people in sales are friendly well informed about the vehicle and made me feel comfortable. They are well informed about all their Can I help you the people in sales are friendly well informed about the vehicle and made me feel comfortable. They are well informed about all their vehicles details and easy to understand very professional. More

