Tonkin Hillsboro Chevrolet

I suggest everybody avoid this place like the plague. They charged my wife $507 to diagnose a problem with her Chevy that they'd already charged her over $300 to fix and she was told to return the car a They charged my wife $507 to diagnose a problem with her Chevy that they'd already charged her over $300 to fix and she was told to return the car at another time because they were swamped with work, not sure but they likely blamed it on Covid. When she did get the car back in they charged her $507 to diagnose other problems, they claimed were wrong. She didn't ask them to do anything but complete the job they had started months earlier. I went with her to pick up her car and they refused to let up have the car until I paid them the $507.00 diagnostics fee. She never asked them to diagnose or do anything except to finish the earlier job they started. I paid the $507.00 free so we could get her car back from these crooks. I'm protesting the fee at this time with my credit card company. DON'T GO HERE UNLESS YOU LIKE TO GET RIPPED OFF. I've never been to any car dealer as crooked as this place is. More

they said my truck needed so many things done so I said ok,,,it still wouldn't go. after 2 times and xxx dollars I went else where! all Tonkin did was update things I didnt ask for!' Never ever will I go ok,,,it still wouldn't go. after 2 times and xxx dollars I went else where! all Tonkin did was update things I didnt ask for!' Never ever will I go back! More

Service department is dishonest. They said the engine air filter needs changed and the truck say it is at 70%. They said the cabin air filter needed changed even though it was replace They said the engine air filter needs changed and the truck say it is at 70%. They said the cabin air filter needed changed even though it was replaced 4000 miles ago and is clean. They wanted to schedule a 30k service for $869.99 dollars and when I checked the manuals for there are no special inspections due. Be care and be knowledgeable if you use this dealership. More

I took my car into Tonkin last year for what my mechanic told me was a recall on my fuel system. My car constantly smelled like gas. After they checked it out, they said they were unable to find that it was told me was a recall on my fuel system. My car constantly smelled like gas. After they checked it out, they said they were unable to find that it was due to a recall, but could fix it for a large sum of money. I wasn't able to afford that so I took my car and went home. I called Chevrolet and was told to take it another dealership. I finally did so last Saturday. The mechanics there found the issue and it was the recall issue. My car's now getting fixed and it's not costing me a dime. I feel like these guys were just trying to take advantage of me!! More

Bought a used car with 10k miles from Dicks and I’m happy with my purchase. But I’m not happy with what I had to go through to get the deal done. As a single woman, buying a car with that few miles on it, fo with my purchase. But I’m not happy with what I had to go through to get the deal done. As a single woman, buying a car with that few miles on it, fortunately I said no to your $5000 of extra warranties. I also said no to your trade-in amount for my vehicle which was $7000 less than three other dealerships had offered me. You offered me $7000 for my jeep. I just sold it for 18k in one day. And know that I knew you bought my car from an auction as stated on the car fax, not the little old couple of your bogus story. Buyers Beware of this dealship! More

The service dept sucks. I bought a used f 150 and 6 mo later there is water everywhere inside, transmission squeaks, and I have zero brakes after 2000 miles of driving. This car sat on there lot for a ye later there is water everywhere inside, transmission squeaks, and I have zero brakes after 2000 miles of driving. This car sat on there lot for a year, they knew about the leak. xxxx this place. More

Honestly it was a very quick hassle free experience. Waaaaaaay better than any other dealer I've ever dealt with. I actually was trying to avoid dealers after my last encounter with a different dealer b Waaaaaaay better than any other dealer I've ever dealt with. I actually was trying to avoid dealers after my last encounter with a different dealer but Bruce Chevrolet made it easy, quick and was one of the better deals in the area. Let me put it this way I had a 2 and 6 year old and it was quick enough they didn't have enough time to get bored. At the end they did try to push typical add on warranty or sealants, etc. I just don't have a need so I declined. They didn't seems to push too hard back on declining those. More

Jon & Amy G. best car buying experience I have ever had great place to buy. straight forward with no games and or hidden fees, fast and very knowledgeable never pressured to buy and felt like they wanted my great place to buy. straight forward with no games and or hidden fees, fast and very knowledgeable never pressured to buy and felt like they wanted my bizz more then any dealer around. thank you guy for working with us and wife loves her new ride!!! More

If I could, I would give a zero star review - honestly, it was probably one of the worst car buying experienced ever. And we ended up walking out. We loved a certain truck - but were leery - honestly, it was probably one of the worst car buying experienced ever. And we ended up walking out. We loved a certain truck - but were leery about it’s towing capabilities, and we were not interested in a larger model for much more money. He insisted that the truck we liked and that he was heavily trying to push would pull our 40 foot travel trailer. He kept telling us not to worry about the weight, not to worry about the size of the truck and he has “this person and this person who uses the same truck for pulling more size and weight than we are”...etc. Great – however this guy has no idea whether those same people have special tow packages on that vehicle, or have other items that were on their vehicle that were not on the one we were looking at. The vehicle in question that we were being pushed towards did not have any special packages for towing. And the more we looked at the specs the more we knew it was not the right truck for our needs, all while he was pushing paperwork to us for prelim number crunching and credit checking. Our sales guy actually threw what amounted to a temper tantrum once we said we weren’t confident towards the end and we’re going to think more on it. He threw down the financing papers and briefly walked off, and then was very cold and short with us the rest of the time we were there, walking fast with attitude and looking at window stickers to find us something on the lot that would “satisfy our issues”. We told him we’d think on it and left. We then turned around and went back to our tried-and-trusted dealership right up the street and got another Ram that same day instead. Moral of the story: stick with your tried-and-trusted, dealership/car make & model/ whatever... don’t go looking for something bigger/better if what you’ve been doing has worked great. We highly recommend going across the street and West a little bit to Dick‘s Country and completely bypassing Bruce Chevrolet . More