Tonkin Hillsboro Chrysler Jeep Dodge RAM

Best service experience I have had. Timely and extremely courteous. Kept me in the loop with everything Timely and extremely courteous. Kept me in the loop with everything More

It's been a great experience working with Jeremy at the Tonkin Hillsboro dealership as a repeated customer. Tonkin Hillsboro dealership as a repeated customer. More

To be perfectly honest, I contacted many local dealerships locally and in the Portland, Washington, and even Idaho state areas looking for a fair trade-in towards a well maintained, low mileage Fo dealerships locally and in the Portland, Washington, and even Idaho state areas looking for a fair trade-in towards a well maintained, low mileage Ford Transit Connect Titanium Van to use for my and other friends/vets visits to the VA hospital. Being somewhat physically limited I had to do my searching and communicating from home via phone and internet over the past two months and being somewhat incompacitated I realize that I'm not the easiest to deal with. As I had been lied to, misled and not treated fairly or honestly by quite a few other dealerships and salespeople, until I contacted the Tonkin Sales department and spoke with a salesperson by the name of David Chenot, whom I had never met before. I explained my situation to him and what kind of vehicle I was looking for and why. He was courteous and understood my situation and was willing to try his best to help me achieve a vehicle that I'd be content with while not being able to go into the dealership to see and drive the vehicle until I was physically able too. He took the time to explain everything about the vehicle and emailed me photos and also a well explained video. So, the back and forth took about a week to complete, and he was even decent enough to go the extra miles to drive and deliver the van to me which is a three hour one-way trip. First time that something like this has even happened to or for me. I'm a very appreciative and grateful disabled veteran of David's effort and professionalism and wish all the best for him in his future endeavors. I only wish there were more like him. Take Care and Stay Safe. John More

I worked with Jeremy DeHavan he was awesome and helped us find the right Jeep in our budget! We love our new Jeep! find the right Jeep in our budget! We love our new Jeep! More

Randy, May was our sales rep. He was very professional and patient with us. He didn’t try to push something on us. We didn’t want we appreciate I’d recommend Randy, to my friends He was very professional and patient with us. He didn’t try to push something on us. We didn’t want we appreciate I’d recommend Randy, to my friends and family to purchase a car from Tonkin. More

Gordon was awesome! No pressure and has tons of experience. Really took the time to fight for the deal I wanted, and we got it! No pressure and has tons of experience. Really took the time to fight for the deal I wanted, and we got it! More

The sales and the finance department of the Hillsboro jeep dodge store showed their true professionalism very thorough in my experience from the beginning to the end this dealership is a shining example jeep dodge store showed their true professionalism very thorough in my experience from the beginning to the end this dealership is a shining example of what other dealerships should follow definitely would be from here again More

Courteous and efficient. ABC Def gh ij kl MN op quality job rs tu vx wyz ABC Def gh ij kl MN op quality job rs tu vx wyz More

Took my Gladiator in because it is throwing code B2199-16, which is for "Battery Voltage - Circuit Voltage below threshold". The dealer said this was due to the fact I added larger tires and lifted B2199-16, which is for "Battery Voltage - Circuit Voltage below threshold". The dealer said this was due to the fact I added larger tires and lifted the truck. What?!? They wanted to charge me $550 for a Mopar tire contract (whatever that is) to flash the PCM. But I had already had this done, tire size had been updated, but they didnt even check. I told the Service Advisor this, so then he said this code happens when the truck sits for a couple days. First off, it never sits without running for more than a day, and second, even if it did, a brand new truck should not have its battery dying after two days without use. My battery is at 11.9 to 12.0 volts before I start it, and that is why the code is there. They tested it after it had just been running and was at 12.8. So they said all good. So they didnt do anything. I went to my truck in the lot, and before starting, checked the voltage: 12.2 volts. Something is draining it and all signs point to the Aux battery. This dealer doesnt honor all warranty work. GO SOMEHWERE ESLE and save yourself a headache! This dealer completely ignored the DTC Code. Seems like a potential lawsuit if battery fails leaving me stranded on one of my adventures. The Aux battery failing is a known issue, this dealer has to know that. They dont really care is the conclusion I came to. More

This dealership used to be run by xxxxx when i got my first car, under Tonkin I’ve noticed an increase of customer satisfaction. Very well done. first car, under Tonkin I’ve noticed an increase of customer satisfaction. Very well done. More