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Tonkin Hillsboro Ford

Hillsboro, OR

4.8
143 Reviews

4151 SE Tualatin Valley Hwy

Hillsboro, OR

97123

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Showing 143 reviews

September 02, 2023

It is always a pleasure to deal with the service department at Tonkin Ford and working with Ray is the reason why. Ray will go out of his way to work around the service departments schedule to acco More

by Kilchis49
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Valentina Kurmayeva is also helpful. Although I never worked directly with her she was always ready to assist me in getting the service process going., Autumn Sanchez
Sep 05, 2023 -

Tonkin Hillsboro Ford responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Tim Aytes Service Manager tim.aytes@tonkin.com

August 29, 2023

Everyone was very accommodating and helpful. They were helpful in explaining features, etc. regarding vehicle and getting my phone setup with Ford Pass. More

by janetmood
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Autumn Sanchez, Jeremy Campbell, Andy Costumbre
Aug 29, 2023 -

janetmood responded

Thank you very much for a pleasant experience.

Aug 29, 2023 -

Tonkin Hillsboro Ford responded

Janet, Thanks for sharing your thoughts about your experience with Tonkin Hillsboro Ford. We appreciate your business and hope to see you again soon! Lance Nolte General Manager lance.nolte@tonkin.com

August 25, 2023

Did the work needed on my car to my satisfaction, what can I ask for. More

by gbickel9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ray
Aug 26, 2023 -

Tonkin Hillsboro Ford responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Tonkin Hillsboro Ford. Tim Aytes Service Manager tim.aytes@tonkin.com

August 17, 2023

Benito Martinez and his crew have always been helpful, courteous and polite. They have helped with simple items and solved a few larger ones. Noah (the new kid) fit in nicely with Benito's manner of tre More

by sharon_elliott
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Department Benito Martinez and Noah Ellis
Aug 19, 2023 -

Tonkin Hillsboro Ford responded

Thank you for your very kind review, Sharon. We appreciate the five-star rating. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience with Benito and Noah here at Tonkin Hillsboro Ford. We look forward to continuing to serve you for years to come. Tim Aytes Service Manager tim.aytes@tonkin.com

August 16, 2023

Ray, knows what he's doing and he listens to his customer questions and and inform customer about parts need to replaced or not and he's honest. More

by Rommel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ray
Aug 17, 2023 -

Tonkin Hillsboro Ford responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Tonkin Hillsboro Ford. Tim Aytes Service Manager tim.aytes@tonkin.com

August 14, 2023

I especially liked the home service provided by the dealer! It is much more convenient! More

by JFG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
Aug 15, 2023 -

Tonkin Hillsboro Ford responded

Thank you so much for the five-star review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Tonkin Hillsboro Ford to be a positive one. Please don't hesitate to reach out if you need anything else. Tim Aytes Service Manager tim.aytes@tonkin.com

July 30, 2023

Excellent Service appointment reminders, parts were ready, repair was quick and truck was delivered back to my house More

by rbert7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Valentina
Jul 31, 2023 -

Tonkin Hillsboro Ford responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Tim Aytes Service Manager tim.aytes@tonkin.com

July 15, 2023

I was very happy with the service and the professionalism of the staff. They were attentive and kept me informed while I was waiting. More

by Vicki Walker
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Clauses, Timothy
Jul 16, 2023 -

Tonkin Hillsboro Ford responded

Thanks, Vicki, for sharing your thoughts about your experience with Tonkin Hillsboro Ford. We appreciate your business and hope to see you again soon! Tim Aytes Service Manager tim.aytes@tonkin.com

July 10, 2023

I was checked in had a hour wait for oil change tire rotation inspection and checked out More

by Aronellis1073
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service dep
Jul 11, 2023 -

Tonkin Hillsboro Ford responded

Thank you,Aronellis! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Tonkin Hillsboro Ford, we look forward to having you as one of our valued customers for many more years to come! Tim Aytes Service Manager tim.aytes@tonkin.com

June 26, 2023

Juan and Andy were amazing, They weren’t pushy, they answered any questions i had and they were extremely reasonable. I drove from out of state to pick up a vehicle and they had everything ready for me More

by Kacey B
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Juan Aguilar
Jun 27, 2023 -

Tonkin Hillsboro Ford responded

Thank you so much for choosing Tonkin Hillsboro Ford! Congrats on your new truck, Kacey, and let us know if we can be of any more assistance! Lance Nolte General Manager lance.nolte@tonkin.com

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