
Tony Betten and Sons Ford
Grand Rapids, MI
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Tried to squeeze every dollar out of me, did credit application without my permission which affects my score, even after I told them I had my own financing. Monthly lease payment more than was quoted application without my permission which affects my score, even after I told them I had my own financing. Monthly lease payment more than was quoted and promised. Go elsewhere!!! More
Knowledgeable staff, personable sales man. Dealer was clean and organized. The salesman answered ALL of my questions regarding the Mustang Mach-E. A HUGE factor for me as I was going fro Dealer was clean and organized. The salesman answered ALL of my questions regarding the Mustang Mach-E. A HUGE factor for me as I was going from a gas vehicle to electric More
Feel like I got ripped off. Once I decided on the truck I wanted to buy the Ford Friends and Family discount mysteriously went away and so did the special 3.99% financing which Once I decided on the truck I wanted to buy the Ford Friends and Family discount mysteriously went away and so did the special 3.99% financing which all the sudden jumped to 7.06%. Worse than that the $10,000 discount off the previous truck I looked at soon turned to next nothing discount off the list price on the truck I wanted. Just had an overall terrible experience at Tony Betten Ford and it sucks because I’ve been loyal to Ford and Tony Betten having bought my other truck from them 9 years ago with no problem. This time was a problem. I don’t recommend Tony Betten because they couldn’t care less about you. They will rip you off like they did me. From the sales guy I tried to work with to the financing was all a terrible experience. The even worse problem is they didn’t even take the time to show me how to use all the features the truck has. Emailed the sales manger to see if I could could come back in to have someone show me how to use the truck’s features and never heard back from him. Terrible experience. Do not buy from Tony Betten Ford. More
very helpful and friendly. Great service! Returned phone calls on a timely basis. I would recommend this dealership to anyone. Great service! Returned phone calls on a timely basis. I would recommend this dealership to anyone. More
Adam is a very nice guy to work with. He's knowledgeable and very helpful, going the extra mile to help us! He answered questions with easy to understand explanations. And, he always made He's knowledgeable and very helpful, going the extra mile to help us! He answered questions with easy to understand explanations. And, he always made himself available to us, according to our schedule which was very much appreciated. He is the BEST salesperson we've ever dealt with, without any of the pushiness we've experienced in the past from others. More
Had a good experience really needed a car. It was a little more then I wanted to pay but that’s life…. Also there is only one key fob they said they would get me a second but yet to hear from It was a little more then I wanted to pay but that’s life…. Also there is only one key fob they said they would get me a second but yet to hear from them…. More