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Tony Betten and Sons Ford

Grand Rapids, MI

4.5
74 Reviews

3839 Plainfield Ave. NE

Grand Rapids, MI

49525

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Showing 74 reviews

August 17, 2025

Tried to squeeze every dollar out of me, did credit application without my permission which affects my score, even after I told them I had my own financing. Monthly lease payment more than was quoted More

by rgebolys
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Not sure
August 09, 2025

Knowledgeable staff, personable sales man. Dealer was clean and organized. The salesman answered ALL of my questions regarding the Mustang Mach-E. A HUGE factor for me as I was going fro More

by Trajan
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Peter Dopson
June 23, 2025

Feel like I got ripped off. Once I decided on the truck I wanted to buy the Ford Friends and Family discount mysteriously went away and so did the special 3.99% financing which More

by flyfire
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Ryan Goodwin
June 02, 2025

We have been dealing with Tony Betten for 15 years and 5 leased vehicles. Have always had great service. Highly recommend. More

by Jane.poolman
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ben gardner
March 20, 2025

Very polite and found the car we were looking for while we were there. Very please with our salesman. More

by Buddy
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ryan Goodwin
February 16, 2025

very helpful and friendly. Great service! Returned phone calls on a timely basis. I would recommend this dealership to anyone. More

by BJ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aaron Powers, Glen Betten, John Potters
February 03, 2025

Amazing team who seeks to get you in a vehicle that is good for you! Very helpful and excellent service! More

by michaelrenita
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mark Vandevusse
January 15, 2025

This guy really listened and helped me with all the questions with the new ev vehicle More

by Ricardo
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ryan Goodwin
January 03, 2025

Adam is a very nice guy to work with. He's knowledgeable and very helpful, going the extra mile to help us! He answered questions with easy to understand explanations. And, he always made More

by fatherbanshee
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ryan Goodwin
December 14, 2024

Had a good experience really needed a car. It was a little more then I wanted to pay but that’s life…. Also there is only one key fob they said they would get me a second but yet to hear from More

by NML87
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ryan Goodwin
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