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Tony Betten and Sons Ford

Grand Rapids, MI

4.3
80 Reviews

3839 Plainfield Ave. NE

Grand Rapids, MI

49525

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Showing 80 reviews

June 20, 2026

Like always Tony Betten and Sons Ford was great at helping find the right car to lease. More

by tcams54
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Colt Easterday, Ryan Goodwin
June 16, 2026

Used 2024 truck was very bad shape as far as body goes. Make sure to look over your purchase well before buying. Found over 10 body issues on a car I was told was near perferct.... More

by Duramax L5P
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Tim Jerry
Jun 17, 2026 -

Tony Betten and Sons Ford responded

Sam, thank you for taking the time to write 3 reviews on one of our trucks. While a group of us couldn’t find any of the damage you mentioned, we are impressed by your observations and creativity. Thank you for giving us a shot and wish you all the best!

Jun 18, 2026 -

Duramax L5P responded

If you guys can't see the damage you must be blind. I pointed everything out to Tim and Jerry so stop trying to sugar coat this you guys messed up just admit it. Also the 3 reviews only came after Tim kept texting me about how great of a deal it was... Which it wasn't! I know it's hard to admit when your wrong some people just can't do it these days.

April 11, 2026

Dealership was clean, friendly, set up a time to test drive and the truck was waiting and running when I arrived on time. More

by Chuck
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ryan Goodwin
November 08, 2025

Tristian was great to work with and the entire staff worked with me to find just the right car and to make sure I was comfortable and new how to operate everything! More

by Shereetatar
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ryan Goodwin
September 28, 2025

Tyler Palmer was very accommodating. Super salesman. Dealership made best offer the last 3 vehicles, this made it worth the drive from Muskegon. More

by bbarnes555
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ryan Goodwin
September 21, 2025

Top shelf , great dealership, clean and professional, Good people and great staff who try to get you back on the road quickly More

by LatenightIke
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ryan Goodwin
August 17, 2025

Tried to squeeze every dollar out of me, did credit application without my permission which affects my score, even after I told them I had my own financing. Monthly lease payment more than was quoted More

by rgebolys
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Not sure
August 09, 2025

Knowledgeable staff, personable sales man. Dealer was clean and organized. The salesman answered ALL of my questions regarding the Mustang Mach-E. A HUGE factor for me as I was going fro More

by Trajan
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Peter Dopson
June 23, 2025

Feel like I got ripped off. Once I decided on the truck I wanted to buy the Ford Friends and Family discount mysteriously went away and so did the special 3.99% financing which More

by flyfire
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Ryan Goodwin
June 02, 2025

We have been dealing with Tony Betten for 15 years and 5 leased vehicles. Have always had great service. Highly recommend. More

by Jane.poolman
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ben gardner
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