
Tony Betten and Sons Ford
Grand Rapids, MI
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Terrible customer service Tried to buy a car through the Internet. The salesman would not respond to multiple emails. When I finally got him to give me a price, I told him Tried to buy a car through the Internet. The salesman would not respond to multiple emails. When I finally got him to give me a price, I told him I had a much cheaper price on the same car. I forwarded the email and he called me a liar since the car had sold. When I noticed they lowered the price, I inquired again. Still would only send me the car facts, no out the door price. I made an offer and no response. They obviously don't want to sell a car. I hope they sit on it for another six months. More
Awesome, friendly service! The job is always done right the first time and the price is fair. Warranty service is done quickly too. All if the service employees are really easy to work with. the first time and the price is fair. Warranty service is done quickly too. All if the service employees are really easy to work with. More