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Tony Honda Hilo

Hilo, HI

4.7
466 Reviews

124 Wiwoole St

Hilo, HI

96720

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466 Reviews of Tony Honda Hilo

December 05, 2020

Lori Taylor is our go to person when our Accord needs attention. She replies to voice messages and is very helpful with scheduling service as soon as possible. She is greatly appreciated! More

by MSATO09
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lori Taylor
Dec 17, 2020 -

Tony Honda Hilo responded

Glad you had a great experience! We appreciate your business! Garrett F Service Manager

December 02, 2020

From the start to finish Greetings from when u arrive From the start to finish Greetings from when u arrive Everybody smiling Everybody is friendly Always up to answer questions Very energetic More

by Mosesahuna
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Glenn
Dec 17, 2020 -

Tony Honda Hilo responded

Glad you had a great experience! We appreciate your business! Garrett F Service Manager

December 01, 2020

This dealership has been of awesome service to me for over fifteen years and for three cars!!! the staff is helpful, friendly and always accommodating! I have never had an unsmiling face or bad attitude. More

by JANETASM
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lori, Glen, Clint and all of the shuttle drivers.
Dec 17, 2020 -

Tony Honda Hilo responded

Thank you for the kind feed back! We appreciate your business! Riley H Sales Manager

December 01, 2020

The guys are friendly and helpful in communicating the The guys are friendly and helpful in communicating the needs of my vehicle. As for the time spent? Took for ever for an oil change. More

by tekurionui
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Glen ishi
Dec 17, 2020 -

Tony Honda Hilo responded

Thank you for the feed back. We are continuing to make improvement to our process to make things faster. Hope to see you soon and try for an even better experience! Garrett F Service Manager

November 28, 2020

Fast and great customer service! Will definitely go there for any service for my Honda Civic. Gal in the service department was very friendly and helpful. More

by MELCANETE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Vincent Owings
November 28, 2020

They always have my back. Clint and Lori are great—I appreciate their help!!! So friendly and I usually have a quick service when I get there—in and out! More

by 808ROCHAS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Clint Sliva, Lori Taylor
November 27, 2020

Service department was awesome. Clint always goes a over and beyond to assist and help. Staff are friendly and helpful. Explain action of service is clear and thorough. More

by KANAKACUZ
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Clint DeSilva
November 26, 2020

Everyone there was very helpful and friendly. The service was quicker then we thought it would be. We are very happy with our new car. A big thank you to Steve and Krystal for their excellent service. More

by SHERIDEAN.ARQUETTE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve, Krystal , Vincent Owings
November 24, 2020

Friendly staff. Fast service. Even when you have an issue with your service, they are quick to address the problem. Will definitely go back to service. More

by CNJHIRAI
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Clint DeSilva
November 19, 2020

Friendly staff & good service. Had the oil & filter change along with other recommended services.The paperwork explained what other service items needed to be done & had photos which helped immensely. More

by LOLOLODI
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lori
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