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Tony Honda Hilo

Hilo, HI

4.6
457 Reviews

124 Wiwoole St

Hilo, HI

96720

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457 Reviews of Tony Honda Hilo

September 09, 2022

Great experience selling my car! ! Fast friendly service with nice hard working employees. JAY was very helpful & fast. Ty JAY! Ty guys for all your help. They were ready and waiting More

by Cadder66
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jarrett Enriquez, Jay Maeda, Marc Duyao-Desamito
August 02, 2022

I contacted Jeremy for pricing on two different items. Got back to me right away. Gave me all the answers I needed to know. More

by Fukunaga27
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeremy Iida
July 26, 2022

I had anticipated a lengthy resolution to the issue on my Ridgeline. The initial inspection did not replicate the problem which was water intrusion into the cab of my Ridgeline. Ryu made arrangements to sen More

by sushi96720
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ryutaro Koch
April 28, 2022

My overall experience at Tony Honda Hilo was very welcoming and trustworthy, thanks to Jarrett and Marc. They made the buying process very fast and easy. Jarrett and Marc was very patient and kind. I More

by Kalena
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jarrett Enriquez, Marc Duyao-Desamito
May 03, 2022 -

Tony Honda Hilo responded

Thanks a bunch for your kind words, Kalena. It's reviews like this that make us at Tony Honda Hilo excited to come into work every day.

April 18, 2022

Jarrett was very professional, trustworthy and knowledgeable in giving me the best experience at Honda. He went above and beyond to make my trade in/ new car sale the easiest ever. Great rapport w More

by Kelly
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Riley Hirai, Jarrett Enriquez, Marc Duyao-Desamito
Apr 21, 2022 -

Tony Honda Hilo responded

Thanks a bunch for your kind words, Kelly. It's reviews like this that make us at Tony Honda Hilo excited to come into work every day.

April 17, 2022

I’m very happy with My overall experience with Tony Honda and their entire team. Jarrett was the salesman that sold me my car and he went above and beyond to make the process a breeze. I will definitely be b More

by Jon gray
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Riley Hirai, Jarrett Enriquez, Marc Duyao-Desamito, Michael Morgan
Apr 21, 2022 -

Tony Honda Hilo responded

Hello and thank you for taking the time to share your detailed feedback! We are thrilled to hear that you have nothing but amazing things to say about our team at Tony Honda Hilo and what we offer.

April 13, 2022

Jarret was super helpful and worked hard to try to find us a car that met our needs. We will for sure be going back to see Jarret for our future car needs. More

by kapuabehr
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jarrett Enriquez
Apr 21, 2022 -

Tony Honda Hilo responded

Hello and thank you for taking the time to share your detailed feedback! We are thrilled to hear that you have nothing but amazing things to say about our team at Tony Honda Hilo and what we offer.

April 01, 2022

Lori is the saving grace at this place It should never happen that a scheduled oil change takes 4 hours An appointment is not a ‘check in ‘ time which then gives you the okay to have people wait for hou More

by california_dawn
Customer Service
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Young newcomer. Don’t know his name is patient and very kind, Lori Taylor
Apr 21, 2022 -

Tony Honda Hilo responded

We are extremely sorry to hear about this and sorry to disappoint a customer/client. Please reach out to us at (808) 961-5505 as we want to hear your concerns and address them in the most suitable way. We look forward to hearing from you.

March 27, 2022

Clint DeSilva has always taken the time to discuss what needs to be done and has helped me to maintain our Honda Insight in top condition. Several times he has gone the extra mile to help me to get the Hon More

by Ed Chapin
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Clint DeSilva, Clint DeSilva
Apr 01, 2022 -

Tony Honda Hilo responded

Hey there! Thank you so much for taking the time to share your feedback with us. We truly appreciate any comments we receive as it's a great way to gain unbiased insight on how we're doing. It's fantastic to know that you had a positive experience and we hope to see you again soon at Tony Honda Hilo.

December 23, 2021

Steve was an awesome salesman. Aloha through and through. Will be recommending to anyone who wants a new ride. Go see Steve!!!! More

by bhg748
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steven Romeo, Marc Duyao-Desamito
Dec 24, 2021 -

Tony Honda Hilo responded

We're happy to hear that you had a great experience with us at Tony Honda Hilo and hope to see you again take care!

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