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Tony Honda Hilo

Hilo, HI

4.7
466 Reviews

124 Wiwoole St

Hilo, HI

96720

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466 Reviews of Tony Honda Hilo

August 04, 2020

Vince made it easy to do business here! He is friendly and answered all of my questions. I will definitely call him for my next car! More

by David P
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Vincent Owings
August 04, 2020

Mahalo! Thanks Clint, I am so grateful for your attention to detail in taking care of my Honda Fit! I appreciate you working with my extended warranty More

by kauakea
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Clint
August 02, 2020

Lori Taylor was awesome! Very helpful and friendly and was spot on with updates on repairs and kept me informed,good service thank you ms. More

by javierfreda24
Recommend Dealer
Yes
Employees Worked With
Lori taylor
August 02, 2020

Dealership Although I was contacted regarding the cargo door, it will be almost 3 weeks and they DO NOT have a solution. Last contact 7/22/2020. Waiting for solu More

by akjudy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Riley, Sabestian, Vincent Owings
Sep 01, 2020 -

Tony Honda Hilo responded

Thank you for the candid feedback on your experience with my staff at Tony Honda Hilo. I sincerely apologize for the level of service you received. I realize we are not perfect, and feedback like you have provided is one of the only ways we can improve. I have already setup a meeting with the involved parties to review your experience with them, and see how we can prevent this happening in the future. Respectfully, Garrett F. Service Manager

August 01, 2020

Received great service by the two workers names below. Although Justin works in the parts department, he went out of his way to explain possible future needs of my car. More

by Temaleen
Recommend Dealer
Yes
Employees Worked With
Clice DeSilva, Justin Iida
August 01, 2020

Everyone at the dealership that I came in contact with were helpful, efficient and friendly, great service. The free car wash was definitely appreciated. Thanks! More

by sproutinhi
Recommend Dealer
Yes
Employees Worked With
Lori was great.
July 30, 2020

Good Service Visits Took our Honda Accord for it's first service and was pleased with the entire experience. From dropping off the car to picking it up. More

by rtnakamura
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lori Taylor
July 30, 2020

Prompt reliable service... efficient and courteous, willing to go the extra mile. Entire staff, very friendly... they make you feel very welcome! 🌺😊we really appreciate that, doesn’t happen very ofte More

by Harry Hose
Recommend Dealer
Yes
Employees Worked With
Jordan & Clint
July 27, 2020

I enjoy doing my service at big island Honda because they always do a good job with my oil change and I appreciate the print out with suggestions and prices to do other recommended services. My favorite is t More

by RAYNETTERS
Recommend Dealer
Yes
Employees Worked With
Glen Ishii
July 25, 2020

Good Service Visit Had a nice time having my car fixed. Work as done quickly! Waiting room was pleasant. Staff I had contact were pleasant and friendly. Made a chore More

by T_MCLEAN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Glen service writer
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