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Tony Serra Nissan
Cullman, AL
1,915 Reviews
Tony Serra Nissan in Cullman, AL — serving Huntsville and Jasper — is a new and used car dealer that can satisfy all your automotive needs under one roof! We carry huge inventories of brand-new Nissan vehicles, Certified Pre-Owned Nissans, and used autos in a variety of makes and models, and once you find the one that suits your lifestyle, meet with our on-site finance department that makes the financing process fast and worry-free. Our outstanding customer service doesn’t end when you drive your new ride off the lot. We want to make sure your vehicle continues to run in peak condition, so our Service Department takes care of you with routine maintenance, auto repairs, and genuine Nissan parts.
When you buy from Tony Serra Nissan, you get the Serra Promise — unmatched value, unmatched selection, and an unwavering commitment to customer satisfaction. At any of the Serra Automotive dealerships, you’ll have peace of mind that you’ll get exactly what you need from friends and neighbors you can trust for the road ahead. The Serra Automotive family began with just one store in 1981, but in 35 years, we have perfected the art of customer satisfaction. With us you’ll get our 72-hour exchange policy, our no-hassle trade promise, a lifetime limited powertrain warranty, and more. We want nothing less than 100% satisfaction from 100% of our customers.
At Tony Serra Nissan, we believe that car ownership shouldn’t involve one errand after another. That’s why we have convenient online features to help you. Browse our new and used inventories, value your trade, apply for financing, schedule your service appointment, or order parts from your own computer, 24 hours a day, 7 days a week. We’re also here six days a week to serve you, so feel free to call us at 256-676-2367 or visit us at 1724 Cherokee Avenue SW.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 6:00 PM
Sunday Closed
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Showing 1,915 reviews
January 14, 2023
Brought in for check engine light code P300 on 2011 Infiniti qx56. Was told it was bank 2 catalytic converter. They wanted $3000 to replace. After spending $2000 at a non dealer mechanic on the repair, Infiniti qx56. Was told it was bank 2 catalytic converter. They wanted $3000 to replace. After spending $2000 at a non dealer mechanic on the repair, it was not the problem at all but just needed tuned up. More
by bama326
Verified CustomerEmployees Worked With
Erin Kilgo
January 12, 2023
Appointment was scheduled you didn't kill everything was done on time pick up time was great they called and let us know it was great to work with done on time pick up time was great they called and let us know it was great to work with More
by agrayab
Employees Worked With
Erin Kilgo, Chuck Kennedy, Brian Endi
January 07, 2023
This dealership is so lovely and kind. They are very helpful and provide great customer service. Very quick service as well! They are very helpful and provide great customer service. Very quick service as well! More
by Caitlin
Employees Worked With
Erin Kilgo, Chuck Kennedy, Brian Endi
January 06, 2023
From the time I arrived, I was met with smiles and courtesy. I spent the time talking with a salesperson named Beth. When I am ready for a trade up, I will be seeking her out. courtesy. I spent the time talking with a salesperson named Beth. When I am ready for a trade up, I will be seeking her out. More
by helenmoody205
Employees Worked With
Elizabeth Thompson
January 06, 2023
Was able to negotiate price on line. Salesman was thorough and very professional throughout the entire process. Finance was quickly done and we got our vehicle with no hassels Salesman was thorough and very professional throughout the entire process. Finance was quickly done and we got our vehicle with no hassels More
by CHARKEY256
January 03, 2023
Thank-you for all the assistance that was given from the Cullman Lot. Your team was very professional in servicing me and my new car which I love. The salesmen managed to get me through all the paper work i Cullman Lot. Your team was very professional in servicing me and my new car which I love. The salesmen managed to get me through all the paper work in a timely fashion and I am very grateful for his expertise! More
by Ramona Gouge
Employees Worked With
Gary Krise, Bill Gouge, Fred Crutcher, Dylan Bullard, Jacob Mills, Erin Kilgo, Chuck Kennedy, Brian Endi, Rodney Hicks, Daniel Coombs
