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Tony Serra Nissan

Cullman, AL

Overview
Employees
Reviews
Vehicles
4.5
1,919 Reviews
Tony Serra Nissan in Cullman, AL — serving Huntsville and Jasper — is a new and used car dealer that can satisfy all your automotive needs under one roof! We carry huge inventories of brand-new Nissan vehicles, Certified Pre-Owned Nissans, and used autos in a variety of makes and models, and once you find the one that suits your lifestyle, meet with our on-site finance department that makes the financing process fast and worry-free. Our outstanding customer service doesn’t end when you drive your new ride off the lot. We want to make sure your vehicle continues to run in peak condition, so our Service Department takes care of you with routine maintenance, auto repairs, and genuine Nissan parts. When you buy from Tony Serra Nissan, you get the Serra Promise — unmatched value, unmatched selection, and an unwavering commitment to customer satisfaction. At any of the Serra Automotive dealerships, you’ll have peace of mind that you’ll get exactly what you need from friends and neighbors you can trust for the road ahead. The Serra Automotive family began with just one store in 1981, but in 35 years, we have perfected the art of customer satisfaction. With us you’ll get our 72-hour exchange policy, our no-hassle trade promise, a lifetime limited powertrain warranty, and more. We want nothing less than 100% satisfaction from 100% of our customers. At Tony Serra Nissan, we believe that car ownership shouldn’t involve one errand after another. That’s why we have convenient online features to help you. Browse our new and used inventories, value your trade, apply for financing, schedule your service appointment, or order parts from your own computer, 24 hours a day, 7 days a week. We’re also here six days a week to serve you, so feel free to call us at 256-676-2367 or visit us at 1724 Cherokee Avenue SW.
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1724 Cherokee Ave SW

Cullman, AL

35055

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Showing 1,919 reviews

January 06, 2023

From the time I arrived, I was met with smiles and courtesy. I spent the time talking with a salesperson named Beth. When I am ready for a trade up, I will be seeking her out. More

by helenmoody205
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elizabeth Thompson
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Jan 08, 2023 -

Tony Serra Nissan responded

Helenmoody205, thank you for your kind review; we are happy to pass along your comments to the team here at Tony Serra Nissan! Thank you again for taking the time to let us know how we did. We hope you have a great day!

January 06, 2023

Good people to deal with, answered all of my questions to the best of their knowledge More

by smurphree16
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fred Crutcher, Elizabeth Thompson, Jacob Mills, Erin Kilgo, Chuck Kennedy, Brian Endi, Rhonda Harbor
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Jan 08, 2023 -

Tony Serra Nissan responded

We appreciate your positive review about your recent experience with us! Thank you again for taking the time to let us know how we did. We hope you have a great day!

January 06, 2023

Was able to negotiate price on line. Salesman was thorough and very professional throughout the entire process. Finance was quickly done and we got our vehicle with no hassels More

by CHARKEY256
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Wyatt Andrews
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jacob Mills
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Jan 08, 2023 -

Tony Serra Nissan responded

Charkey256, we are glad we could help! Charkey256, thank you for your kind review; we are happy to pass along your comments to the team here at Tony Serra Nissan! Thank you again for taking the time to let us know how we did. We hope you have a great day!

January 03, 2023

Thank-you for all the assistance that was given from the Cullman Lot. Your team was very professional in servicing me and my new car which I love. The salesmen managed to get me through all the paper work i More

by Ramona Gouge
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary Krise, Bill Gouge, Fred Crutcher, Dylan Bullard, Jacob Mills, Erin Kilgo, Chuck Kennedy, Brian Endi, Rodney Hicks, Daniel Coombs
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Jan 04, 2023 -

Tony Serra Nissan responded

Ramona Gouge, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Tony Serra Nissan. Ramona Gouge, thank you for your kind review; we are happy to pass along your comments to the team here at Tony Serra Nissan!

January 03, 2023

Very efficient, courteous and consistent. Fast and good work. Clean facility. Will by my next car here. More

by shelle835
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erin Kilgo, Chuck Kennedy, Brian Endi
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Jan 05, 2023 -

Tony Serra Nissan responded

Hi Shelle835, thank you so much for your positive comments about Tony Serra Nissan! Thank you again for taking the time to let us know how we did. We hope you have a great day!

January 02, 2023

Very friendly, fast service and took the time to discuss issues with my vehicle. Was very impressed. More

by ctweedy56
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Endi
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Jan 04, 2023 -

Tony Serra Nissan responded

Ctweedy56, we are glad we could help! Thank you again for taking the time to let us know how we did. We hope you have a great day!

January 02, 2023

Always a pleasure fast and good quality work friendly people would recommend it to anyone More

by Clintgodsy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erin Kilgo, Chuck Kennedy, Brian Endi
Report | Print
Jan 04, 2023 -

Tony Serra Nissan responded

Hi Clintgodsy! We're so happy we were able to help you out! Thank you again for taking the time to let us know how we did. We hope you have a great day!

January 01, 2023

Zack went above and beyond to get me in a vehicle. The best car salesman More

by jennifer.moore648
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Zachary Bowling, Jacob Mills, Rodney Hicks
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Jan 03, 2023 -

Tony Serra Nissan responded

Hi Jennifer.moore648! We're so happy we were able to help you out! Jennifer.moore648, thank you for your kind review; we are happy to pass along your comments to the team here at Tony Serra Nissan!

December 31, 2022

I always appreciate the service I recwive. There has been a lot of turnover Lately and I have had to explain to the new staff how my service plan works but other than that service is good. More

by marianheren
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erin Kilgo, Chuck Kennedy, Brian Endi
Report | Print
Jan 03, 2023 -

Tony Serra Nissan responded

Marianheren, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Tony Serra Nissan. Thank you again for taking the time to let us know how we did. We hope you have a great day!

December 31, 2022

Friendly,professional service. Appreciate the ride from a service rep when the work was comleted! More

by d.trimble60
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erin Kilgo, Chuck Kennedy, Brian Endi
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