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Tony Serra Nissan
Cullman, AL
1,919 Reviews
Tony Serra Nissan in Cullman, AL — serving Huntsville and Jasper — is a new and used car dealer that can satisfy all your automotive needs under one roof! We carry huge inventories of brand-new Nissan vehicles, Certified Pre-Owned Nissans, and used autos in a variety of makes and models, and once you find the one that suits your lifestyle, meet with our on-site finance department that makes the financing process fast and worry-free. Our outstanding customer service doesn’t end when you drive your new ride off the lot. We want to make sure your vehicle continues to run in peak condition, so our Service Department takes care of you with routine maintenance, auto repairs, and genuine Nissan parts.
When you buy from Tony Serra Nissan, you get the Serra Promise — unmatched value, unmatched selection, and an unwavering commitment to customer satisfaction. At any of the Serra Automotive dealerships, you’ll have peace of mind that you’ll get exactly what you need from friends and neighbors you can trust for the road ahead. The Serra Automotive family began with just one store in 1981, but in 35 years, we have perfected the art of customer satisfaction. With us you’ll get our 72-hour exchange policy, our no-hassle trade promise, a lifetime limited powertrain warranty, and more. We want nothing less than 100% satisfaction from 100% of our customers.
At Tony Serra Nissan, we believe that car ownership shouldn’t involve one errand after another. That’s why we have convenient online features to help you. Browse our new and used inventories, value your trade, apply for financing, schedule your service appointment, or order parts from your own computer, 24 hours a day, 7 days a week. We’re also here six days a week to serve you, so feel free to call us at 256-676-2367 or visit us at 1724 Cherokee Avenue SW.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 6:00 PM
Sunday Closed
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Showing 1,919 reviews
December 30, 2022
My battery that was purchased 14 months ago went dead. I had to have my car jumped off and immediately went to Serra. They took me in right away and in an hour I had a new battery. It was still under warr I had to have my car jumped off and immediately went to Serra. They took me in right away and in an hour I had a new battery. It was still under warranty so there was no charge. Very pleased!! More
by hays3197
Verified CustomerEmployees Worked With
Erin Kilgo, Chuck Kennedy, Brian Endi
December 29, 2022
Friendly, quick, but thought my oil change a bit expensive. I had received a coupon, so thought the price would be great. It wasn’t. expensive. I had received a coupon, so thought the price would be great. It wasn’t. More
by cecklun
Employees Worked With
Erin Kilgo, Chuck Kennedy, Brian Endi
December 29, 2022
People are nice and do a good job getter vehicles done timely. Recomend solutions and feedback on vehicle. I never get any information on brakes or maintenance. Just what I ask for? I used to getting a re timely. Recomend solutions and feedback on vehicle. I never get any information on brakes or maintenance. Just what I ask for? I used to getting a report /update for most in last 30 years. More
by s.randypowelldnc
Employees Worked With
Brian Endi
December 28, 2022
Gentlemen at service center very polite, helpful, informative. Answered questions offered solutions and services that were available, recommended items that needed attention. Pleasant experience. informative. Answered questions offered solutions and services that were available, recommended items that needed attention. Pleasant experience. Thank you. More
by brandon00
Employees Worked With
Brian Endi
December 28, 2022
Fast and prompt service. Always friendly and the work they perform is always correct. Never any issues with the vehicle when I leave. Always friendly and the work they perform is always correct. Never any issues with the vehicle when I leave. More
by BAMASCOUT219
Employees Worked With
Chuck Kennedy, Tre Raines
December 28, 2022
They charged me for tire rotation but didn’t rotate tires. My my lane assist button has to be pressed every time we crank my car. We went for an OIL CHANGE and they screwed it up. tires. My my lane assist button has to be pressed every time we crank my car. We went for an OIL CHANGE and they screwed it up. More
by antoniusg22
Employees Worked With
I don’t know their name , Erin Kilgo, Chuck Kennedy, Brian Endi
December 27, 2022
The service department is always friendly and informative about the services performed or needed. Service is usually completed in a very timely fashion. about the services performed or needed. Service is usually completed in a very timely fashion. More
by jimmaples
Employees Worked With
Erin Kilgo, Brian Endi
