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Tony Serra Nissan

Cullman, AL

Overview
Employees
Reviews
Vehicles
4.5
1,920 Reviews
Tony Serra Nissan in Cullman, AL — serving Huntsville and Jasper — is a new and used car dealer that can satisfy all your automotive needs under one roof! We carry huge inventories of brand-new Nissan vehicles, Certified Pre-Owned Nissans, and used autos in a variety of makes and models, and once you find the one that suits your lifestyle, meet with our on-site finance department that makes the financing process fast and worry-free. Our outstanding customer service doesn’t end when you drive your new ride off the lot. We want to make sure your vehicle continues to run in peak condition, so our Service Department takes care of you with routine maintenance, auto repairs, and genuine Nissan parts. When you buy from Tony Serra Nissan, you get the Serra Promise — unmatched value, unmatched selection, and an unwavering commitment to customer satisfaction. At any of the Serra Automotive dealerships, you’ll have peace of mind that you’ll get exactly what you need from friends and neighbors you can trust for the road ahead. The Serra Automotive family began with just one store in 1981, but in 35 years, we have perfected the art of customer satisfaction. With us you’ll get our 72-hour exchange policy, our no-hassle trade promise, a lifetime limited powertrain warranty, and more. We want nothing less than 100% satisfaction from 100% of our customers. At Tony Serra Nissan, we believe that car ownership shouldn’t involve one errand after another. That’s why we have convenient online features to help you. Browse our new and used inventories, value your trade, apply for financing, schedule your service appointment, or order parts from your own computer, 24 hours a day, 7 days a week. We’re also here six days a week to serve you, so feel free to call us at 256-676-2367 or visit us at 1724 Cherokee Avenue SW.
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1724 Cherokee Ave SW

Cullman, AL

35055

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Showing 1,920 reviews

December 27, 2022

Gary and Mason was kind, and nice. They give grade A customer service. Loving my new- used truck. More

by MROBINSON256
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gary Krise, Mason Isbell, Kelsie Jacobs
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Dec 29, 2022 -

Tony Serra Nissan responded

Mrobinson256, we're glad you had such a wonderful experience with us! Thank you again for taking the time to let us know how we did. We hope you have a great day!

December 27, 2022

Mason done a wonderful job at selling us 2 vehicles. We had a great experience. More

by tlevan.karlie08
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mason Isbell, Dylan Bullard, Jacob Mills, Brian Endi
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Dec 29, 2022 -

Tony Serra Nissan responded

Tlevan.karlie08, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Tony Serra Nissan. Tlevan.karlie08, thank you for your kind review; we are happy to pass along your comments to the team here at Tony Serra Nissan!

December 27, 2022

We were very pleasantly surprised how quick the service was. Thought the day after the holiday we would be waiting quite a while. More

by wdean0240
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erin Kilgo, Chuck Kennedy, Brian Endi
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Dec 29, 2022 -

Tony Serra Nissan responded

We appreciate your positive review about your recent experience with us! Thank you again for taking the time to let us know how we did. We hope you have a great day!

December 23, 2022

The service was did not take very long. Everyone was kind and friendly. The whole experience was excellent! More

by kde_01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erin Kilgo
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Dec 27, 2022 -

Tony Serra Nissan responded

Hi Kde_01, thank you so much for your positive comments about Tony Serra Nissan! Thank you again for taking the time to let us know how we did. We hope you have a great day!

December 23, 2022

The people in the service department were very friendly. The service was done quickly and I was on my way! More

by Weavermartha
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chuck Kennedy
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Dec 27, 2022 -

Tony Serra Nissan responded

Weavermartha, we are glad we could help! Thank you again for taking the time to let us know how we did. We hope you have a great day!

December 23, 2022

Service staff was polite and helpful answering all of my questions. My car was fixed in a timely manner. More

by grannybb1946
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chuck Kennedy
Report | Print
Dec 27, 2022 -

Tony Serra Nissan responded

Grannybb1946, we are glad we could help! Thank you again for taking the time to let us know how we did. We hope you have a great day!

December 22, 2022

Great customer service. Professional and prompt. This is my 5th vehicle I’ve purchased through Tony Serra and I can’t say enough good things about them More

by 12pbrown
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fred Crutcher, Dylan Bullard, Elizabeth Thompson, Erin Kilgo, Chuck Kennedy, Brian Endi
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Dec 24, 2022 -

Tony Serra Nissan responded

Hi 12pbrown, thank you for taking the time to leave a review for us at Tony Serra Nissan. We're happy we could meet your expectations! Thank you again for taking the time to let us know how we did. We hope you have a great day!

December 22, 2022

Done a great job. Took care of our needs. Everyone was very nice The End 😁😃 More

by Suzie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
My husband took care of details. Didn't get names but ty, Erin Kilgo, Chuck Kennedy, Brian Endi
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Dec 24, 2022 -

Tony Serra Nissan responded

We appreciate your positive review about your recent experience with us! Suzie, thank you for your kind review; we are happy to pass along your comments to the team here at Tony Serra Nissan!

December 21, 2022

Chuck and the service department made sure my car was road ready for our vacation, I am so glad they make sure car is always up to date on the maintenance, they always take care of me and my car More

by Dkegre2013
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chuck Kennedy
Report | Print
December 20, 2022

He done what I ask him to do. He was good talking to . He answer all my question More

by twilleybrenda
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Endi
Report | Print
Dec 24, 2023 -

twilleybrenda responded

Yes he did

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